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Claims Automation for Health Plans: Transformation with a Small “t”

Fico Collections

Many health plans around the world have automated their management of health insurance claims to a large degree. In this post, I will touch on the current state of health insurance claims automation and common pressures for innovation in claims operations.

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Dental Office Manager: Role, Responsibilities and Duties

Nexa Collect

Efficiently review patient insurance documents to determine the procedures that will be covered in addition to required deductibles. Oversee payment collections from patients and contact insurance offices for payment settlements. Assist in budget preparation and expense management activities.

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Four Key Components of Real-Time Insurance Success

Fico Collections

Four Key Components of Real-Time Insurance Success. Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer. Insurers are looking for ways to proactively provide offers and secure solutions to insurance customers who want new forms of protection.

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Navigating the future of client digital solutions

On Guard

As the leader of PolicyManager in a business primarily focused on insurance broking, what are the main challenges you face and what do you find most enjoyable about your role?” The tool must be simple and intuitive for our users and effectively handle the complexities of finance and insurance.

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The Five Pillars of a Decision Management Platform

Fico Collections

A platform approach makes competitive differentiation far easier by providing an enterprise-wide suite of core capabilities and services that are used to create the organization’s “brain and central nervous system”. A top-performing platform provides the capabilities to derive characteristics from the available data. Business Rules .

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Insurance Microservices Provide Needed Agility Today

Fico Collections

Insurance Microservices Provide Needed Agility Today. Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility. Agility is everything right now for insurers. Agility is everything right now for insurers. FICO Admin.

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The Composable Enterprise: Trends & Benefits from Composability

Fico Collections

Autonomy refers to the ability of components within an organization’s data architecture to operate independently from one another as business capabilities. These insights and access to data lead to more effective decisions that drive better customer experiences, increased ROI, and improved business capabilities and outcomes.