Credit Corp
DECEMBER 14, 2020
Whether you have medical debt, credit card debt or unpaid student loans , getting calls or letters from debt collection companies can be frustrating. But it’s especially frustrating if your debt is several years old. If you have debt on your credit reports or are getting calls from a collection agency, you might wonder how long a debtor can try to collect these debts—and how long it can affect your credit score.
True Accord
AUGUST 25, 2020
Banks are accelerating their adoption of new digital debt collection tools in anticipation of a “tidal wave of consumer debt issues” when government stimulus programs end and financial institutions stop offering forbearance and loan deferral options. That’s the premise of a new article in American Banker highlighting a variety of technology-powered strategies banks are using to make debt resolution more automated, conversational, and empathetic.
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Credit Corp
AUGUST 24, 2020
When you’re trying to conquer unpaid debts sent to collections, you’ll likely face some obstacles. Two of the most common are coming up with enough money to pay off the debt and negotiating a payment plan or settlement you can afford. Once you’ve accomplished these tasks, you may still be wondering how to pay collections to a debt collection agency.
PDC Flow
AUGUST 25, 2020
When it comes to the technology used to manage accounts receivable , healthcare and medical billing offices lag behind many other industries. Concerns over things like HIPAA compliance and software integration have stalled software adoption – but it shouldn’t. The trick to transforming patient collections is finding compliant, multi-function software tools that are easy to implement.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Credit Corp
NOVEMBER 9, 2020
If you or someone you know has dealt with a collection agency, you know how trying it can be. Debt collection agencies have a long history of harassment and illegal practices. Can a collection agency report to a credit bureau without notifying you? The answer might not be that simple. Knowing illegal debt collection practices can help identify when you’re being treated unfairly.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
American Profit Recovery
DECEMBER 8, 2020
In the not too distant past, a business that hired a collection agency was doing so as a last resort. They had customers that were not paying, they called, sent letters, and decided that the only thing they could do was to get rid of that customer and send them to collections. A far cry from how a collection agency can help a business today. When you use an agency today you should be thinking a little differently about the results you want to gain from that relationship.
Enterprise Recovery
DECEMBER 18, 2020
The internet allows for businesses to sell the use of software (and hardware) and revenue is collected either yearly or monthly as a subscription service. The as-a-service or subscription business model is sustainable as long as payments are received. Because client retention is very important to this business model, debt collections must be handled with business relationships in mind.
Account Recovery
DECEMBER 30, 2020
A District Court judge in Wisconsin has certified a class in a case against a collection agency accused of violating the Fair Debt Collection Practices Act by saying it “may” commence a civil action if the debt was not paid even though it had no intention of doing so. A copy of the ruling in … The post Judge Grants Certification in FDCPA Class Action Over Reference to ‘Civil Action’ in Letter appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 31, 2020
Twenty-twenty will easily be remembered as the year of the pandemic and will also easily be remembered as the year the Consumer Financial Protection Bureau released the long-awaited debt collection rule, but there were a lot of other important events that occurred this year that will shape the accounts receivable management industry for years to … The post The Court Cases That Shaped the ARM Industry in 2020 appeared first on AccountsRecovery.net.
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Account Recovery
DECEMBER 28, 2020
I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.
Account Recovery
DECEMBER 22, 2020
The CBE Group is taking over a call center that used to be used by Convergys is Clarksville, Tenn., and plans to create 500 new jobs in the area, according to published reports. About half of the jobs are expected to be created in 2021 and the company is expected to start recruiting new hires … The post CBE To Open Call Center in Tennessee, Will Hire 500 Employees appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 21, 2020
The Sixth Circuit Court of Appeals has reversed a lower court’s ruling in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act, ruling that all the information that can be viewed through the glassine window portion of an envelope containing a collection letter matters under Section 1692f(8) of the … The post Sixth Circuit Reverses Ruling in FDCPA Envelope Case appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 18, 2020
D.C. JUDGE STRIKES DOWN PROHIBITION AGAINST EVICTION FILINGS A Superior Court judge in Washington, D.C., yesterday struck down a ban on landlords filing new eviction cases as unconstitutional, saying that property owners are entitled to go to court to regain possession of what is theirs. The ruling is not expected to lead to an influx … The post Daily Digest – December 18.
Speaker: Joe Wroblewski, Senior Sales Engineer
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Account Recovery
DECEMBER 18, 2020
Consumers are filing fewer lawsuits, but are filing more complaints, according to data released yesterday by WebRecon. It will be interesting to keep an eye on that lawsuit total and see if the relatively significant increase in complaints leads to a similar increase in lawsuits in the coming months. The number of Fair Debt Collection … The post Lawsuit Totals Mostly Down, But Complaints Stay Up: WebRecon appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 18, 2020
The Consumer Financial Protection Bureau today released Part II of its debt collection rule, providing guidance on sending validation notices and disclosures related to collecting time-barred debt. The rule, all 354 pages of it, can be accessed by clicking here. An executive summary of what was released today can be accessed by clicking here. [EDITOR’S … The post CFPB Releases Part II of Debt Collection Rule Covering Validation Notices, Time-Barred Debt appeared first on AccountsReco
Account Recovery
DECEMBER 18, 2020
The Attorney General of Pennsylvania has stopped a company offering student loan debt relief services from operating in the state, forced it to repay $74,000 to individuals who were scammed, and pay a $50,000 fine as part of an announced settlement. The settlement, which was in the form of an Assurance of Voluntary Compliance, was … The post Pa.
Account Recovery
DECEMBER 17, 2020
GETTING TO KNOW STEVEN KUSIC OF NRA GROUP Steven Kusic is likely the first Isaac Newton-reading tax specialist who has participated in the “Getting to Know” series, but that is just the tip of the iceberg for the CEO of NRA Group. Read on to learn more about Steven and why you’re likely to find … The post Daily Digest – December 17. Getting to Know Steven Kusic of NRA Group; The ROI That Training Can Offer a Collection Agency appeared first on AccountsRecovery.net.
Speaker: Melissa Hurrington
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
Account Recovery
DECEMBER 17, 2020
The Supreme Court yesterday agreed to hear arguments in a Fair Credit Reporting Act case that will answer the question of whether every member of a class must have Article III standing in order to recover damages, which could significantly impact the future of class actions across the country, according to legal experts. A date … The post Supreme Court to Hear Arguments in FCRA Class Action Over Standing appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 16, 2020
A day after it issued two rulings in which it determined plaintiffs lacked standing to sue debt collectors for alleged violations of the Fair Debt Collection Practices Act, the Court of Appeals for the Seventh Circuit issued four more rulings on the matter yesterday, determining in each case that the plaintiffs lacked standing to file … The post Appeals Court Issues Four More Rulings on Lack of Standing appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 15, 2020
Debt collectors, for as long as the Fair Debt Collection Practices Act has been in effect, have had rules about when it is ok and when it is not ok to speak with consumers. Collectors are required to call consumers during certain hours and calls made outside those times can be considered a violation of … The post Breaking Down the ‘Know or Should Know’ Requirement of the CFPB’s Debt Collection Rule appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 15, 2020
Members of both parties and in both chambers of Congress have reached a consensus on a bill that aims to protect patients from receiving surprise medical bills by prohibiting hospitals and healthcare providers from charging fees that a patient’s insurance will not cover and preventing patients from being billed when they receive emergency services from … The post Congress Announces Consensus to End Surprise Medical Bills appeared first on AccountsRecovery.net.
Speaker: Susan Richards
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Account Recovery
DECEMBER 14, 2020
uperlative RM (SRM) is proud to support the Pleasant Grove Jr. Eagles (PGJE) Football and Cheer Association with a donation toward sporting equipment upgrades for their 2020/2021 season. We believe in supporting our local community and providing the youth with opportunities to participate in sports is just one way that we are able to help … The post Superlative RM Donates to Local Youth Sports Association appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 14, 2020
The Attorney General of California has unveiled a new set of modifications to the California Consumer Privacy Act (CCPA), including the requirement that companies add an opt-out button on their websites giving individuals the opportunity to opt out of having their personal information sold to third parties. This is fourth set of modifications issued related … The post California AG Issues New Modifications to CCPA appeared first on AccountsRecovery.net.
Account Recovery
DECEMBER 16, 2020
APPEALS COURT ISSUES FOUR MORE RULINGS ON LACK OF STANDING A day after it issued two rulings in which it determined plaintiffs lacked standing to sue debt collectors for alleged violations of the Fair Debt Collection Practices Act, the Court of Appeals for the Seventh Circuit issued four more rulings on the matter yesterday, determining … The post Daily Digest – December 16.
Account Recovery
DECEMBER 15, 2020
The Court of Appeals for the Eighth Circuit has vacated a judgment in favor of a plaintiff who alleged a debt buyer violated the Fair Debt Collection Practices Act because the collection agency it used to collect on an unpaid debt contacted the plaintiff even though she was represented by an attorney — a fact … The post Appeals Court Vacates Judgment for Plaintiff in FDCPA Case appeared first on AccountsRecovery.net.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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