Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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Industry Mourns Passing of Eric Foulk

Account Recovery

The accounts receivable management industry lost a friend and a brother last week with the passing of Eric Foulk. Foulk, who most recently worked at TransUnion, had spent most of his career in the ARM industry, after he left the military. More details about Eric’s passing are available here. AccountsRecovery.

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CFPB Report Highlights Junk Fees Charged by School Lunch Payment Platforms

Consumer Finance

The CFPB released a report on payment processing companies that help school districts process children’s school lunch payments.

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Common myths about bankruptcy

Roths Child Law

The process of filing for bankruptcy is shrouded in myths that can deter individuals from seeking the help they need. Bankruptcy law is nuanced, and the process can be intimidating. Many people believe that filing for bankruptcy means giving up everything they own or that it will permanently ruin their credit. These myths are false and can prevent people from moving from their challenges to regain financial stability.

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Council turns to Debt Collection Agencies for help

UK debt collections

A Freedom of Information request has revealed £1.997 million of Maldon district council-related debt was sent to external debt collection agencies in the 2023/24 financial year. These debts include failures to pay Council Tax, Business Rates, parking fines and housing arrears. This is the highest amount of debt sent in the last three years, with debt sent totalling £1.39 million in 2022/23 and £1.93 million in 2021/22.

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Top 3 Secrets to Staying Relevant with Gen Z

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.

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Daily Digest – July 26. Collector Sued for Refusing to Accept Dispute; Judge Grants MSJ for Defendant in FDCPA Case over Duplicate Cease Requests

Account Recovery

Collector Sued for Refusing to Accept Dispute Judge Grants MSJ for Defendant in FDCPA Case over Duplicate Cease Requests BK Filings Jump 16% for 12-Month Period Ending June 30 Consumers Very Worried About Economy WORTH NOTING: OpenAI, the company behind ChatGPT, is releasing its first search engine … Boneless chicken wings can have bones, a […]

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Technology in credit management: 6 key learnings from 2024 

On Guard

Earlier in 2024, we surveyed 300+ CFOs and financial professionals in the Netherlands to study how they view current technology trends and their impact on the finance sector. The research findings were shared in four different whitepapers, entitled the FinTech Baropapers. Let’s sneak a peek at the key takeaways: #1 AI the leader in technology trends Although finance professionals see a major influence of big data (36%) and IoT (23%) on the financial process, they find AI (45%) the technology wit

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EU Late payment reforms to be scrapped

UK debt collections

The European Commission is reportedly set to scrap a controversial overhaul of EU late payment rules after a lack of support from several EU member states. The Commission proposed in September last year to limit all payment terms to a maximum of 30 days, prompting warnings from trade bodies that the reforms could make it unviable for banks to support supply chain finance facilities and increase costs for SMEs.

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Collector Sued for Refusing to Accept Dispute

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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CFPB Sues Rent-a-Center Affiliate Acima and Acima’s Founder Aaron Allred for Illegal Lending Practices

Consumer Finance

The CFPB sued a group of companies known as Acima for illegal lending activities in connection with as many as five million consumer financing agreements.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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Post-judgment collection tools: Attaching a debtor’s bank account

Collections Law

At Law Offices of Alan M. Cohen & Associates LLC, our ethical commercial collections attorneys are well-known for their aggressive, relentless and innovative debt collection tactics. With more than 50 years of combined experience in commercial debt collection, they utilize debt collection strategies allowed under state and federal laws to help Massachusetts businesses get paid.

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Agricultural firm collapses into Administration

UK debt collections

A highly regarded Newton Abbot Agricultural farm and garden machinery specialist has formally entered administration. At a meeting held with creditors last Tuesday (July 16), directors passed a resolution to voluntarily wind up C R Willcocks and Company Ltd and to appoint Mark Bowen of MB Insolvency as liquidator. C R Willcocks, which sold and repaired farm and garden machinery, unexpectedly shut its doors for good in June.

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Judge Grants MSJ for Defendant in FDCPA Case over Duplicate Cease Requests

Account Recovery

If an attorney representing an individual types up a letter on behalf of the individual that disputes a debt and ceases communication with the collector, but the letter is signed by the individual and contained the individual’s return address and did not indicate that the individual was otherwise being represented by an attorney, is that […]

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Customer Kept Insurance Payment That Should Have Been Turned Over: What To Do

FFGN COLLECT NY

As a service provider, you likely know all too well that sometimes the insurance company pays the client directly. But what happens if your customer keeps the insurance payment? If you’re looking to get paid, you should know the law governing New York debt collection that applies when the customer fails to turn over the insurance monies. This law applies whether you are providing restoration, medical, or other services.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Trade Up: This Is Your Reminder That Brand Names Are Valuable for Law Firms

NCBA Law Practice Management Blog

Pre-pandemic, attorneys in a not insignificant number of states were disallowed from using ‘trade’ or ‘brand’ names for their law firms. You know, like ‘Taco Bell’ – though, you probably wouldn’t actually name your law firm Taco Bell. That meant that lawyers were basically left with naming their businesses after themselves – usually some combination of hard-to-pronounce last names.

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Sharp rise in June for Business Insolvencies

UK debt collections

Latest figures from the Insolvency Service have shown that there were 2,361 business insolvencies in England & Wales in June 2024, 16% higher than in May 2024 (2,040) and 17% higher than the same month in the previous year (2,016 in June 2023). The insolvencies consisted of 302 compulsory liquidations, 1,866 creditors’ voluntary liquidations (CVLs), 170 administrations and 23 company voluntary arrangements (CVAs).

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BK Filings Jump 16% for 12-Month Period Ending June 30

Account Recovery

For the second straight quarter, bankruptcy filings have grown by at least 10%, and this marked eight straight quarterly increases after years of consistent declines. Overall, personal and business bankruptcy filings increased by 16.

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Barron & Newburger’s Latest Risk Management Guidance

BN Lawyers

Here’s the latest risk management guidance, published in June 2024, from B&N’s Attorneys Risk Management practice group. BN – Tip of the Month – Be Cautious When Using Listservs – June 2024 The post Barron & Newburger’s Latest Risk Management Guidance appeared first on Barron & Newburger, P.C.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Equitable Distribution: Look Before You Leap Into a Partnership

NCBA Law Practice Management Blog

One thing I have found to be true about pretty much every lawyer I’ve ever encountered , is that they all just want to help people, when it comes down to it. At heart, they are generous of spirit; and, they truly do want to improve the lives of their clients. Now, I’ve also seen that approach extend to other business decisions. And, while that is generally a good thing, sometimes it causes attorneys to overreach.

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Consumers Very Worried About Economy

Account Recovery

More consumers are concerned about being able to pay their bills today than back during the Great Recession in 2008, according to the results of a recently released poll. Perhaps causing the problem is that a large number of consumers believe the economy is currently in a recession when it actually isn’t.

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Getting to Know Emily Adkins of Security Credit Services

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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Judge Denies MTD in FDCPA Case for Third Time

Account Recovery

A District Court judge in Michigan is questioning the “aggressive” defense that has been mounted in a Fair Debt Collection Practices Act case, denying a motion to dismiss for the third time after the defendant accused the plaintiff of lying to prove he had standing to pursue his claim.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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CFPB Warns Against Using NDAs to Block Whistleblowers

Account Recovery

The Consumer Financial Protection Bureau yesterday issued a warning to law enforcement agencies and other regulators that companies requiring employees to sign broad confidentiality agreements can potentially violate the Consumer Financial Protection Act.

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Judge Denies Competing Summary Judgment Motions in Case Over Whether Consumer Disputed Debt

Account Recovery

A District Court judge in Florida has denied competing motions for summary judgment in a Fair Debt Collection Practices Act case, in a case that hinges on whether a consumer saying, “Okay. All right. Well, thank you for your assistance then. That’s all I really needed for now.

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Teachers’ Union Sues MOHELA For Allegedly Mismanaging Student Loan Collections

Account Recovery

The American Federation of Teachers (AFT) has filed a lawsuit against the Higher Education Loan Authority of the State of Missouri (MOHELA), accusing the loan servicer of widespread mismanagement and failure to fulfill its responsibilities to student loan borrowers.

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Daily Digest – July 24. Industry Mourns Passing of Eric Foulk; Judge Denies Competing Summary Judgment Motions in Case Over Whether Consumer Disputed Debt

Account Recovery

Industry Mourns Passing of Eric Foulk Judge Denies Competing Summary Judgment Motions in Case Over Whether Consumer Disputed Debt Teachers’ Union Sues MOHELA For Allegedly Mismanaging Student Loan Collections 23 Companies Seeking Collection Talent WORTH NOTING: Inside the 78 minutes that took down millions of Window’s computers last week … If you want to see […]

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?