Account Recovery

MAY 5, 2025

After a five-year hiatus, the Department of Education will resume involuntary collections on federal student loans today, impacting millions of borrowers already in default. With fewer borrowers making payments, the ripple effect will likely extend beyond student loan servicers, impacting industries that rely on consumer spending.

Student loans 147

Student loans Student Loans Loans Garnishment 147

American Profit Recovery

MAY 2, 2025

Hiring a collection agency for your business can be an extremely smart move and a strategic advantage in improving your cash flow. However, effective debt collections happen when you have the proper documentation in front of you. Being organized and proactive can make a big difference in the amount of money you collect.

Collection Agencies 150

Collection Agencies Collections Agency Collections 150

Account Recovery

NOVEMBER 18, 2024

In a development first announced by ACA International, the New York City Department of Consumer and Worker Protection (DCWP) has proposed an amendment to its new debt collection regulation.

Creditors 130

Creditors Collections Original Creditor Debt collector 130

Account Recovery

NOVEMBER 14, 2024

Anthony Brown, the Attorney General of Maryland, yesterday announced charges against the owners and property managers of an apartment complex in Prince George’s County for a series of alleged violations, including operating without the required rental housing license and engaging in illegal debt collection practices.

Collections 130

Collections Collection Agencies Collections Agency 130

Account Recovery

DECEMBER 20, 2024

10509, the Comprehensive Debt Collection Improvement Act. This legislation, first introduced in 2021, seeks to modernize federal debt collection laws while offering stronger protections for consumers facing various types of debt. Maxine Waters [D-Calif.],

Collections 130

Collections Fair Debt Collection Financial services 130

Account Recovery

APRIL 15, 2025

A bill has been reintroduced in the House of Representatives that would prohibit lawsuits filed to collect debts for which the statute of limitations has expired, while also placing additional conditions on time-barred debts that are sold. The Fair Debt Collection Improvement Act, H.R. 2704, was introduced again by Rep.

Fair Debt Collection 130

Fair Debt Collection Collections Original Creditor Debt collector 130

Account Recovery

NOVEMBER 15, 2024

The background: This past March, the plaintiff received a collection letter from the defendant, stating that the plaintiff owed $1,740. The plaintiff contends that the defendant engaged in harassment (1692d) and misrepresentation (1692e) by repeatedly attempting to collect on a debt that it knew was already paid.

Collections 147

Collections Fair Debt Collection Original Creditor Creditors 147

Account Recovery

DECEMBER 26, 2024

While the package tackles various digital safety issues, one law stands out for debt collection professionals: S5703B/A1035B, which bans the use of social media platforms for debt collection. Kathy Hochul this week signed a sweeping package of bills to enhance consumer data protection in New York into law.

Collections 130

Collections Debt collector 130

Account Recovery

NOVEMBER 22, 2024

The Consumer Financial Protection Bureau yesterday announced in a court filing that it has agreed to postpone the effective date of its controversial medical debt collection guidance from December 3, 2024, to January 2, 2025.

Collections 130

Collections Debt collector Healthcare 130

Account Recovery

OCTOBER 11, 2024

The credit and collection sector could be next. Why it matters: As collection agencies, debt buyers, fintechs, banks, and credit unions seek to improve consumer engagement, LLMs offer a potential solution for more natural and effective communication. What’s next: Just as LLMs in AVs operate within certain parameters (e.g.,

Credit Unions 130

Credit Unions Credit Unions Collections Fair Debt Collection 130

Account Recovery

MAY 13, 2025

A Bankruptcy Court judge in New York has granted a plaintiff’s motion for a preliminary injunction that will block the collection efforts on thousands of student loans that individuals allege were discharged in bankruptcy, ruling that there was no legal interest in continuing to collect on these debts. Judge Elizabeth S.

Student loans 130

Student loans Student Loans Bankruptcy Chapter 7 bankruptcy 130

Account Recovery

NOVEMBER 29, 2024

A California Appeals Court has reversed a lower court’s ruling in favor of a collection law firm and debt collection operation that were sued for violating the Fair Debt Collection Practices Act (FDCPA), ruling that the public interest exception to the state’s anti-SLAPP law applies to the case.

Law Firms 130

Law Firms Student loans Student Loans Collections 130

Account Recovery

MAY 8, 2025

A bipartisan bill has been introduced in the Ohio legislature that would establish a series of consumer protections surrounding the collection of medical debt, including capping interest rates on medical debt, prohibiting credit reporting of medical debts, and protecting consumers from wage garnishments.

Garnishment 130

Garnishment Collections Healthcare 130

Account Recovery

FEBRUARY 18, 2025

A Senate committee in the Indiana state legislature has advanced a medical debt collection bill, Senate Bill 317, which aims to introduce new consumer protections related to medical debt. billion in medical debt in collections. Driving the news: The big picture: Indiana residents currently have an estimated $2.2

Collections 130

Collections Garnishment Healthcare 130

Account Recovery

OCTOBER 10, 2024

While everyone wants to believe they are unique and special, consumers tend to ask the same types of questions during collection calls. Knowing the best way to answer those questions can make a huge difference in a company’s collection rates. “Don’t ask, ‘Can you pay your bill? .”

Collections 130

Collections Education 130

Account Recovery

MAY 8, 2025

But after taking a deeper dive, the data spoke loud and clear: Using our dynamic dialer strategy our client earned an average of 66% more in collection fees per hour compared to the traditional rule-based methods. Say goodbye to low-yield calls Prodigals dynamic, AI-powered dialer strategy increased collections per agent-hour by 66%.

Collections 130

Collections Client Management 130

Account Recovery

NOVEMBER 12, 2024

A Maryland Appeals Court has vacated the dismissal of a class-action complaint accusing a healthcare provider of violating state collection law, ruling that the common law litigation privilege does not shield debt collectors from liability under the Maryland Consumer Debt Collection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA).

Healthcare 130

Healthcare Collections Debt collector 130

Account Recovery

MAY 7, 2025

Debt Collection Management Legal & Compliance Technology Have a job you want listed? This is merely meant to be a service to aggregate industry job opportunities into one convenient location. If you are hiring, I encourage you to post your listing on the AccountsRecovery.net jobs board (it’s free).

Accounts Receivables Management 130

Accounts Receivables Management Collections 130

Account Recovery

MAY 14, 2025

Jobs Posted on AccountsRecovery Debt Collection Management Legal & Compliance Technology Have a job you want listed? This is merely meant to be a service to aggregate industry job opportunities into one convenient location. If you are hiring, I encourage you to post your listing on the AccountsRecovery.net jobs board (it’s free).

Accounts Receivables Management 147

Accounts Receivables Management Collections 147

Account Recovery

FEBRUARY 6, 2025

A Senate committee in the Indiana legislature held a hearing yesterday to discuss a bipartisan bill related to how medical debts are collected in the Hoosier State, and a vote on the bill could come as soon as next week, according to its sponsor. In some rural counties, nearly 28% of families have medical debt in collections.

Collections 130

Collections Healthcare 130

Account Recovery

OCTOBER 23, 2024

The Department of Education is making its student loan collection on-ramp a little longer, announcing that it will start reporting late or missed student loan payments to credit bureaus in early 2025, a delay from the originally planned start date this month.

Student loans 130

Student loans Student Loans Loans Collections 130

Account Recovery

DECEMBER 31, 2024

A state appeals court in Washington has affirmed an attorney’s fee award for the plaintiff in a debt collection case, agreeing with the lower court that counterclaims brought by the defendant, a collection operation, were frivolous.

Collections 130

Collections Collection Agencies Collections Agency Judgment 130

Account Recovery

APRIL 23, 2025

Jobs Posted on AccountsRecovery.net Debt Collection Management Legal & Compliance Technology Have a job you want listed? This is merely meant to be a service to aggregate industry job opportunities into one convenient location. Reach out to Mike Gibb and let him know!

Accounts Receivables Management 147

Accounts Receivables Management Collections 147

Account Recovery

MARCH 14, 2025

A collection operation in Indiana that was the subject of a Consumer Financial Protection Bureau enforcement order back in 2023 has closed its doors for good, leaving nearly 100 employees looking for work. The collection agency may be associated with a debt buying operation that also recently shut its doors.

Collection Agencies 130

Collection Agencies Collections Agency Collections Debt Buying 130

Account Recovery

DECEMBER 17, 2024

The Consumer Financial Protection Bureau yesterday released a special edition of its Supervisory Highlights report, sharing its findings from examinations related to student loan refinancing, private lending, servicing, and debt collection. Why it matters:Student loans represent $1.77 trillion in U.S. consumer debt, second only to mortgages.

Student loans 130

Student loans Student Loans Loans Collections 130

Account Recovery

MARCH 14, 2025

Mountain View, CA, March 14, 2025 – Prodigal today announced the Prodigal Intelligence Engine (PIE), a specialized intelligence layer designed to power AI agents in collections and consumer finance. About ProdigalProdigal is the leading GenAI provider for the consumer finance industry.

Collections 130

Collections Collection Agencies Collections Agency Lender 130

Account Recovery

FEBRUARY 13, 2025

Lawmakers in in South Dakota have taken opposing actions on two medical debt bills, advancing one that prohibits reporting medical debt to credit agencies while rejecting another that sought to limit when hospitals could send bills to collections.

Collections 130

Collections Healthcare 130

Account Recovery

NOVEMBER 15, 2024

The Attorney General of Massachusetts is recommending a prohibition on the credit reporting of medical debt while also making other suggestions about how medical debts are collected as part of a report that her office released this week on healthcare cost trends in The Bay State.

Collections 130

Collections Healthcare 130

Account Recovery

MARCH 6, 2025

A District Court judge in New Jersey has granted a defendant’s motion to dismiss a third-party complaint filed against it by a collection law firm over issues with a wage garnishment. The background: The dispute began when the plaintiff, a consumer, owed a debt which the law firm was assigned to collect.

Law Firms 147

Law Firms Garnishment Collections Judgment 147

Account Recovery

APRIL 6, 2025

An Illinois state Appeals Court has sided with the consumer in a collection lawsuit, ruling that the consumer should not be required to initiate arbitration by filing the proper paperwork and paying the initiation fees if he wants to arbitrate the collection lawsuit filed against him.

Credit Card Debt 147

Credit Card Debt Collections 147

Account Recovery

FEBRUARY 11, 2025

A Senate committee in the Washington state legislature has advanced a medical debt collection bill that could significantly change how medical debt is reported and enforced.

Collections 130

Collections Healthcare Credit Bureau Consumer Credit 130