Debt collector - Creditor Collections Today

How consumers can have a positive experience with a debt collector

American Profit Recovery

MAY 15, 2024

If you are a consumer, struggling with debt, you should know that not only can debt collectors help you navigate a challenging financial situation, but you can also have a positive experience and favorable outcome. Gone are the days when collectors just got on the phone and demanded full payment. But you must be honest.

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Patient Files Class Action, Accusing Debt Collector of Violating FDCPA, Regulation F

Account Recovery

FEBRUARY 23, 2022

A class action lawsuit has been filed in North Carolina federal court against a hospital network and the collection agency it uses, accusing them of violating state law in North Carolina as well as the Fair Debt Collection Practices Act by overcharging him for a visit to the emergency room and using “aggressive, manipulative, and … The (..)

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Debt Collector to Turn Over $20M in Accounts Under Settlement With Georgia AG

Account Recovery

AUGUST 13, 2021

The Attorney General of Georgia has announced a settlement with a company that was accused of violating the Fair Debt Collection Practices Act and state law in Georgia that will see the company turn over $19.8 million worth of accounts and pay a fine of $41,500.

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Daily Digest – January 14. Navient to Cancel $1.8B in Student Loans; CFPB Warns Medical Debt Collectors

Account Recovery

JANUARY 14, 2022

in Student Loans; CFPB Warns Medical Debt Collectors appeared first on AccountsRecovery.net. NAVIENT TO CANCEL $1.8B IN STUDENT LOANS UNDER DEAL WITH STATE AGS A deal was announced yesterday between student loan servicer Navient and 39 state attorneys general that will see the company pay $145 million in restitution and cancel $1.7

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How communicating with a debt collector can resolve your debt

American Profit Recovery

MAY 2, 2023

Never be apprehensive or afraid to communicate with a professional debt collector. Professionally trained collectors are there to help you navigate the complexities of outstanding debt. Here’s a few tips from our debt collection experts on how consumers can improve communication with debt collectors.

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What are the most common myths about debt collectors?

American Profit Recovery

MAY 23, 2024

There are countless myths about debt collectors and the debt collection industry as a whole. Debt collections in many circumstances can be a complex situation for both the business trying to recover money and the consumer trying to navigate financial difficulty. Debt collectors cannot harass you endlessly or at all.

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Overcoming Challenges as Debt Collectors

American Profit Recovery

SEPTEMBER 27, 2024

By Delaney: Debt Collectors are faced with many hurdles when trying to contact consumers to pay on past due balances. If you’ve made it to this blog, you are in the right place to get started understanding more about what debt collections at American Profit Recovery is really about.

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Judge Rules Defendant Meets FDCPA’s Definition of Debt Collector

Account Recovery

OCTOBER 30, 2024

A District Court judge in California has denied a defendant’s argument that it does not meet the definition of a debt collector under the Fair Debt Collection Practices Act and ruled that the plaintiff’s claims can proceed. However, Judge Marilyn L. Learn more.

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FTC Sues, Gets TRO Against Debt Collector

Account Recovery

NOVEMBER 5, 2024

The FTC’s complaint also highlights that the defendants used unlawful and abusive methods, including harassing phone calls made to consumers’ family members, threats of arrest, and failing to disclose their identity as debt collectors.

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Daily Digest – May 22. Judge Grants MJOP For Defendant in FDCPA Case Over Whether Calls Were Convenient; Maryland Regulator Settles With Debt Collectors

Account Recovery

MAY 22, 2024

Judge Grants MJOP For Defendant in FDCPA Case Over Whether Calls Were Convenient Maryland Regulator Settles With Debt Collectors Side Hustles Helping Consumers Make Ends Meet 29 Companies Seeking Collection Talent WORTH NOTING: Five features on Spotify that you should be using more … The Federal Reserve Board has released the results of a survey (..)

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Pathward Bank to Pay $700k in Fines, Penalties For Seizing Funds Paid to Debt Collectors

Account Recovery

APRIL 18, 2024

The Attorney General of New York yesterday announced that a financial institution will pay $700,000 in fines and penalties for illegally freezing customer accounts and sending debt collectors tens of thousands of dollars that should have been protected or exempt from garnishment.

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Judge Denies MTD, Rules Credit Union Meets WVCCPA Definition of ‘Debt Collector’ in Convenience Fee Case

Account Recovery

MARCH 28, 2024

A District Court judge in West Virginia has denied a motion to dismiss filed by a credit union that is facing a class-action lawsuit for violating the West Virginia Consumer Credit and Protection Act by charging a $5 fee to make payments over the telephone, ruling the credit union is a debt collector under the […]

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Judge Orders Non-Party Collection Operations to Share Info in FDCPA Case Over Whether Defendants Meet Definition of Debt Collector

Account Recovery

OCTOBER 15, 2024

A Magistrate Court judge in Utah has partially granted a plaintiff’s motion to compel several collection operations to comply with subpoenas in a Fair Debt Collection Practices Act case in which the defendants are attempting to argue they do not meet the statute’s definition of a debt collector.

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Daily Digest – March 14. Getting to Know Matt Jubenville of Midland Credit Management; Passive Debt Buyer Meets Definition of Debt Collector Under FDCPA, Indiana State Law, State Appeals Court Rules

Account Recovery

MARCH 14, 2024

Getting to Know Matt Jubenville of Midland Credit Management Passive Debt Buyer Meets Definition of Debt Collector Under FDCPA, Indiana State Law, State Appeals Court Rules Medical Debt Credit Reporting Bill Advances in Illinois Senate Employers Need Education on Student Loan Garnishments PRA Group Appoints Glenn Marino to Board of Directors WORTH (..)

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Daily Digest – July 3. CFPB Supervisory Highlights Spotlight Issues with Debt Collectors; Report Calls Out AI Tool for Lying About Being Human

Account Recovery

JULY 3, 2024

CFPB Supervisory Highlights Spotlight Issues with Debt Collectors Report Calls Out AI Tool for Lying About Being Human Appeals Court Rules Defendant Can Refuse to Pay Arbitration Fees 22 Companies Seeking Collection Talent WORTH NOTING: The social etiquette surrounding large groups splitting the check at a restaurant … Tips to keep dogs from (..)

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Daily Digest – July 19. Collector Sued for Keeping Consumer on Phone After Attorney Representation Notification; House Report on AI Includes Interview with Debt Collector

Account Recovery

JULY 19, 2024

Collector Sued for Keeping Consumer on Phone After Attorney Representation Notification Judge Remands Hunstein Class Action for Lack of Standing Medical Debt Linked to Delays in Getting Help for Depression, Anxiety House Report on AI Includes Interview with Debt Collector WORTH NOTING: A massive IT outage is taking out businesses all over the country (..)

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Judge Grants MTD for First-Party Collector in FDCPA Case

Account Recovery

MAY 24, 2021

A Magistrate judge in Texas has recommended that a Fair Debt Collection Practices Act case against a first-party debt collector be dismissed because the plaintiff did not do enough to argue that the defendant meets the definition of debt collector under the statute. A copy of the ruling in the case of Demarquis v.

FDCPA Suit Over Text Messages Includes Reference to Reg F

Account Recovery

DECEMBER 24, 2021

Before uncovering what is believed to be the first lawsuit alleging a debt collector violated Regulation F, I came across another complaint which references the debt collection rule, but, in this case, the alleged illegal activity took place before the rule went into effect.

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Preferred Files Brief With Eleventh Circuit in Advance of En Banc Hearing

Account Recovery

JANUARY 19, 2022

Congress made a mistake when it drafted Section 1692c(b) of the Fair Debt Collection Practices Act, which prohibits communicating information about a debt with third parties because the way the statute is written, “there would be no corporate debt collectors because debt collectors would violate the FDCPA ever single time they communicated about (..)

Daily Digest – January 19. Preferred Files Brief with Eleventh Circuit; Regulator Revokes Agency’s License

Account Recovery

JANUARY 19, 2022

Preferred Files Brief with Eleventh Circuit; Regulator Revokes Agency’s License appeared first on AccountsRecovery.net.

Daily Digest – March 21. Calif. Appeals Court Upholds Subpoena for Collector; How Reg F Has Changed Collections

Account Recovery

MARCH 21, 2022

CALIF. (..)

Judge Grants MTD in Hunstein Copycat Case

Account Recovery

FEBRUARY 3, 2022

” … The post Judge Grants MTD in Hunstein Copycat Case appeared first on AccountsRecovery.net.

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Maryland Regulator Settles With Debt Collectors

Account Recovery

MAY 22, 2024

The Maryland Department of Labor’s Office of Financial Regulation has announced a settlement with a number of companies now owned by the Bank of Missouri for not being properly licensed in the state to provide retail credit services and for engaging in unlicensed and unregulated debt collection activities.

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BREAKING NEWS: CFPB Announces Rulemaking to Remove Medical Debt From Credit Reports

Account Recovery

SEPTEMBER 21, 2023

The Consumer Financial Protection Bureau today announced it was beginning the rulemaking process to remove medical debts from consumers’ credit reports, removing the “leverage” that debt collectors use to “pressure” consumers into repaying unpaid medical debts.

Debt collector

Can a collection agency help me keep my customers?

American Profit Recovery

NOVEMBER 25, 2024

Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers. If your customers are facing financial difficulty, a debt collector can actually help your customer navigate the complexities of being in debt.

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Debt Collectors Banned Over Fraudulent Medical Billing Scheme

Account Recovery

AUGUST 12, 2024

Three Oklahoma men and their companies have been permanently barred from debt collection activities after running a fraudulent scheme targeting servicemembers, veterans, and seniors.

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Debt Collectors Banned Over Fraudulent Medical Billing Scheme

Account Recovery

AUGUST 12, 2024

Three Oklahoma men and their companies have been permanently barred from debt collection activities after running a fraudulent scheme targeting servicemembers, veterans, and seniors.

Debt collector

CFPB Supervisory Highlights Spotlight Issues with Debt Collectors

Account Recovery

JULY 3, 2024

You can say a lot of things about the Consumer Financial Protection Bureau, but one thing you can’t say is that they keep you in the dark about what they are thinking and the issues that matter to them. One of the ways they keep the credit and collection industry updated is by publishing summaries […]

Debt collector

Judge Partially Grants MSJ for Plaintiff in FDCPA Case

Account Recovery

MAY 15, 2023

A Magistrate Court judge in Nevada has partially granted a plaintiff’s motion for summary judgment in a Fair Debt Collection Practices Act case — but only on the grounds that there are no genuine issues of material fact that the plaintiff is a consumer, the defendant is a debt collector, and the debt in question …

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U.K. Cellphone Provider Unveils AI ‘Granny’ To Talk to Scammers

Account Recovery

NOVEMBER 18, 2024

England’s largest cellphone carrier has unveiled a new technology that could pose a new challenge for debt collectors. Its secret weapon? A bored grandmother with nothing but time on her hands, generated by artificial intelligence.

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CFPB Releases Annual Complaint Report

Account Recovery

MARCH 25, 2021

Complaints about debt collectors filed by consumers with the Consumer Financial Protection Bureau increased 10% in 2020 compared with 2019, ranking the industry only behind credit or consumer reporting in terms of the total number of complaints that were filed last year, a year in which the total number of complaints increased by 54%.

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Acting FTC Chair Outlines Priorities

Account Recovery

FEBRUARY 18, 2021

Much has been written about how changes at the top of the Consumer Financial Protection Bureau are going to impact the accounts receivable management industry, but there are two other government regulators that also police debt collectors — the Federal Communications Commission and the Federal Trade Commission.

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Collector to Pay $850k in Proposed Settlement With CFPB

Account Recovery

AUGUST 18, 2021

A proposed settlement has been reached between the Consumer Financial Protection Bureau and a debt collector it sued back in 2019 that will see the collector and its owner pay a fine of $850,000, update its policies and procedures with respect to reporting debts to credit bureaus, and ensure the accuracy of accounts on which … The post Collector (..)

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Bedard Discusses New Validation Period Requirements

Account Recovery

JULY 28, 2021

The model validation notice represents a complete top-down overhaul of the validation notice that debt collectors have been sending since the Fair Debt Collection Practices Act was enacted back when disco was king.