Chatbot Usage Growing in Financial Services

Account Recovery

Chatbots are becoming a more common component of customer service offerings in the financial services industry, and offer companies in the accounts receivable management … The post Chatbot Usage Growing in Financial Services appeared first on AccountsRecovery.net.

Monterey Financial Services Acquires Continental Central Credit

Account Recovery

Monterey Financial Services announced earlier this week that it had purchased Continental Central Credit. Monterey offers debt buying, servicing, and delinquent debt recovery solutions. General News Continental Central Credit M&A Monterey Financial Services

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Operational Risk Management in Financial Services

PDC Flow

You may encounter clients and vendors who are suspending services due to the pandemic. You may also speak to vendors to make sure you are not left without essential services without advanced notice or a backup plan. Financial Services

Rep. McHenry to seek Chair of Financial Services Committee if Republicans Take Back House

Account Recovery

McHenry to seek Chair of Financial Services Committee if Republicans Take Back House appeared first on AccountsRecovery.net. Compliance House Financial Services Committee Rep.

Top Financial Services Podcasts for AR and Consumer Finances

PDC Flow

Here are just some of the many financial services podcasts available centering on accounts receivable , consumer finance and other aspects of business that can strengthen your skills and keep your company current. Financial Services and Fintech. Financial Services

Avoiding Wage and Hour Lawsuits in the Financial Services Industry

Jimerson Firm

That trend holds true in the financial services industry, despite such lawsuits being more commonly associated with lower paid jobs. Below, we discuss three of the most common wage and hour issues that commonly arise in the financial services industry.

Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities.

Federal Gov’t Announces Crackdown on Discrimination in Financial Services

Account Recovery

It might not specifically mention debt collection or the accounts receivable management industry, but everyone’s ears should still be perking up after a number of departments within the federal government on Friday announced a crackdown on discrimination in the financial services industry.

Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities.

Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities.

Brand Building for Financial Services: An Interview With Phoebe Assenza, Brand Strategist

PDC Flow

We sat down to discuss the importance of a brand strategy for financial services and ARM firms, and what that entails. How is brand building for financial services different from, say, a packaged product on a store shelf? Ease of service above all else.

Getting to Know Ken Rowen of CMRE Financial Services

Account Recovery

… The post Getting to Know Ken Rowen of CMRE Financial Services appeared first on AccountsRecovery.net. The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management.

USPS Rolling Out New Financial Services; Bill Payment Option on the Menu

Account Recovery

General News United States Postal Service

Troutman Pepper Expands Financial Services Practice with Addition of Nationally Recognized Consumer Financial Services Group

Troutman Sanders

Troutman Pepper announced today that a nationally recognized consumer financial services group has joined the firm from Ballard Spahr in Atlanta, New York, Philadelphia, and Salt Lake City.

Getting to Know Lee-Madeline Dowls of First Investors Financial Services

Account Recovery

… The post Getting to Know Lee-Madeline Dowls of First Investors Financial Services appeared first on AccountsRecovery.net. The “Getting to Know” series is sponsored by Applied Innovation.

House Financial Services Committee Considers Amendments to the FDCPA

noreply@blogger.com (Caren Enloe)

On November 14, 2019, the House Committee on Financial Services passed the following bills which would amend the federal Fair Debt Collection Practices Act and tighten consumer protections. The bills will now make their way to full House for further consideration. The Ending Debt Collection Harassment Act of 2019 (H.R.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19. On June 8, the New York State Department of Financial Services (NYDFS) issued new guidance on issuing U.S.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19.

Report: 2022 Trends for Financial Services

Fico Collections

As the end of the year approaches, financial institutions are preparing for 2022 by pivoting their focus towards digital transformation initiatives that add real value for their customers and their bottom line. Simply offering banking services through digital channels is not enough.

TrueAccord Welcomes Laura Marino, Chief Product Officer, and Charles Deutsch, General Manager of Financial Services

True Accord

Banks, lenders, and other financial players are accelerating their digital transformation roadmaps, shortening years’ worth of development into mere months, in an attempt to service consumers at scale while managing the complexities of our new normal and the limitations of outdated infrastructure.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19. In the request for information, the CFPB seeks data about, and worker experiences with, these emerging practices and financial products referred to as employer-driven debt.

S2632 Creates Changes in Confessions of Judgment Rules Related to Financial Services

FFGN COLLECT NY

Confessions of judgment may no longer be permitted as part of the necessary documents when buying or selling financial services or products to consumers in New York.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19. financial institutions. Marshals Service’s management of seized cryptocurrency, covering the period from fiscal years 2017 through 2021.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19.

The impact of Brexit on the UK’s financial services

TAMSEY

However, this trading agreement does not include any new rules governing the financial services sector. London is one of the most attractive places in the world to do business and has a dynamic, deep and wide financial services sector.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19. leadership in the global financial system. On May 16, the CFPB published a report, examining mortgage servicers’ responses to the COVID-19 pandemic.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19. In the lawsuit, Attorney General Stein alleged the defendant “upfront fees for his services from North Carolina consumers.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19.

NY Dept. Of Financial Services Issues Overdraft/NSF Fee Guidance

Collection Industry News

The New York State Department of Financial Services (DFS) has issued an Industry Letter providing guidance on overdraft and non-sufficient funds (NSF) fees to depository institutions that it supervises. Of Financial Services Issues Overdraft/NSF Fee Guidance appeared first on Collection Industry News. Source: site.

Banking & Financial Services Industry Webinar: Properly Handling Mortgage Foreclosures

Jimerson Firm

This presentation was moderated by the firm’s managing partner, and is geared towards special asset departments of banks and financial institutions. The post Banking & Financial Services Industry Webinar: Properly Handling Mortgage Foreclosures appeared first on Jimerson Birr.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses are being significantly impacted by the novel coronavirus (COVID-19). Multiple student loan servicers.

Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses continue to be significantly impacted by COVID-19. Federal Activities: On May 6, the Federal Trade Commission joined the Consumer Financial Protection Bureau (CFPB) in filing an amicus brief with the U.S.

Please keep Katie Porter on the House Financial Services Committee

Public Citizen

The Wall Street Journal is reporting that Representative Katie Porter may be dropped from the House Financial Services Committee.    As someone who has regularly listened to House Financial Services Committee hearings on consumer matters for years, I believe that would be a huge loss. by Jeff Sovern.

Prepared Statement of Director Rohit Chopra before the House Committee on Financial Services

Consumer Finance

Director Rohit Chopra's opening statement before before the House Committee on Financial Services. Testimony