Silent E: The New Law Firm Default Is Virtual

NCBA Law Practice Management Blog

The legal field is still reeling; and, law firms are adjusting to a new world. For modern law firms to succeed, it’s clear that providing virtual services is now a requirement; it’s no longer optional. Every law firm is going to have to adjust to virtual practice in a compressed time frame, in order to modernize for a clientbase that will require it. Now, it’s a question of how rapidly your law firm can adjust to the new world.

Teleprompter: Choosing a Law Firm Phone System

NCBA Law Practice Management Blog

Phone systems, and managing phone systems, are essential for law firms -- even if managing lawyers can tend to overlook the importance of such things. But, in a very real sense, law firm phone systems are really money machine s. This article offers a useful rundown of phone system options for the modern law firm. If your law firm needs help adopting a new phone system, call us.

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Brand Aware: Logo Development for Law Firms

NCBA Law Practice Management Blog

Review some law firm logos, and you’ll probably find similar characteristics: prominent use of gavels and/or columns; the logo design will likely be based on the first letters of the last names of the name partners; and, the color scheme will probably be blue/white or gray. What I’m trying to say is that pretty much every law firm logo is the same. What if -- gasp! -- your law firm logo color scheme was not blue and white.)

Go Your Own Way: The First Thing You Need to Brand Your Law Firm

NCBA Law Practice Management Blog

Believe it or not, the most important part of law firm branding is something that law firms often ignore, or throw away. But, how many law firms have you ever seen with a really compelling logo, that wasn’t using a blue, whit e and gray color scheme, and that didn’t feature columns, scales of justice, a gavel or the attorney’s initial s. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

Trinity: The Three Software Tools Modern Law Firms Run On

NCBA Law Practice Management Blog

If you’re a lawyer, law firm software is everywhere. Make one online search for the term, and you’re caught up in the vortex of SEO -- you’ll be served law firm software advertisements wherever you go online, from now until the end of time. I get how that can be annoying -- but, the point remains that law firms using the right software are more efficient, and make more money. This is your lodestar for the future of your law firm technology platform.

New or Noob: How Law Firms Tend to Hire

Jared Correia

In the first instance, this notion of law firm training is more theory than practice -- as this purported intensive training for attorneys and paralegals and legal assistants doesn’t really ever materialize beyond dumping a computer in front of someone, and having them figure it out. Neither are law firms good at instituting workflows that streamline business processes. Every lawyer I’ve ever met wants to do everything on their own.

Way Outside: How to Rebuild Your Law Firm Practices

NCBA Law Practice Management Blog

The first is that law firm managers tend to rely entirely on their own experience. But, there is no one size fits all model for law firms, which means that lawyers should refer to various scenarios, before determining which option works best for them. And so, that’s a good conversation to have with a law practice management consultant *AHEM* , who regularly speaks to different law firms, to gauge their perspective s. )

Persons of Interest: Modern Staffing Options Abound for Law Firms

NCBA Law Practice Management Blog

Fortunately, for law firms owners, there are more staffing options now, than you can shake a stick, even if you’re not ready to make the move to hiring an employee. Many expanding law firms choose to engage contract attorneys, who can make their own hours, and are often experienced enough to manage their own wo r fklows. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

Double Play: The Simple Math Behind Law Firm Growth

NCBA Law Practice Management Blog

You’ve heard the phrase often from busy lawyers, law firm owners particularly: ‘If only I could clone myself’. It’s wishful thinking; but, it gets to the heart of the one barrier to law firm expansion that you can’t fake: In order to grow your business, to scale it. Adding staff is necessary to scale your law firm, but to do so effectively, you need to know how much each person who works in the law firm makes for the business.

High Volume: A Basic Encryption Strategy for Law Firms

NCBA Law Practice Management Blog

Nevertheless, most attorneys don’t feel like they have a comprehensive plan for managing encryption in their law firms, when it comes to sending secure files to clients and colleagues. That leaves a lot of law firms feeling a little insecure. But, there’s a simple strategy for managing encryption in law firms, that’s entirely based on the volume of files you need to encrypt. Most lawyers have a general understanding of what encryption does. (If

Product-Market Fit: How to Make More Money by Working with Non-Traditional Law Firm Clients

NCBA Law Practice Management Blog

While that option is good for law firms (hello: uncapped billings), clients often chafe at the model, because $— x however many hours the lawyer decides to work is a little bit more of an investment than, say, a Netflix subscription. Law firms seem to suffer from that very issue: a lack of differentiated offerings and a heavy price point. It’s not; and, this is the very reason law firms are productizing their services.

Sign of the Times: eSignatures Offer Law Firms Flexibility

NCBA Law Practice Management Blog

Law firms that require paper-based signatures are committed to in-person meetings ; b ut, th ose may not always be feasible. Of course, there are ot her reasons why your law firm may want to utilize esignatures. There are a million reaso ns for law firm clients to prefer esignatures. In the first instance, any move to cloud tools means the attorney has more flexibility in relation to a particular law firm process.

Low Bar: How to Differentiate Your Law Firm from Competitors

Jared Correia

Because lawyers manage law firms, change within those law firms happens at a glacial pace.? Yet, while law firms cling to the status quo, upstarts in other industries redefine life and culture.? Not that law firm managers need to be out to change the world, writ large.? The fact of the matter is that any small innovation in a law firm has a greater impact than in another business, because most law firms are so far behind the curve.?

Fresh Start: Three Things to Do Before You Start a Law Firm

NCBA Law Practice Management Blog

Lawyers start their own law firms for any number of reasons. Despite that, most lawyers starting law firms tend to make the same mistakes. So, if it’s time for you to start your own law firm, good for you. It’s really hard to market a law firm if you’re trying to sell ‘general practice’ legal services. This process also has the added benefit of opening you up to referrals from law firms focused on complementary practice areas.

Copy That: How to Manage Law Firm Data Backup

Jared Correia

I’m talking about the business disaster that could strike your law firm at any moment: flood, fire, data breach, device breakdown, smoke damage, truck carrying 30000 pounds of bananas careening out of control. Because any law firm could be struck by disaster, every law firm should develop and maintain a disaster recovery program. Could your law firm recover from a disaster? It can’t happen to you until it does.

Less Is More: Why Targeted Marketing Is So Important for Law Firms

NCBA Law Practice Management Blog

That’s in part because law firms are inherently geographically - limited business es -- in the main. What’s to stop a law firm from doing the same thing? For another, there may be restrictive rules relating to physical office space requirements for law firms, as well as a host of other protectionist measures to keep out-of-state lawyers, well. Because most law firms are still referral-based busines ses, they rely heavily on local connections.

Virtual Reality: Did You Know You Already Run a Virtual Law Firm?

NCBA Law Practice Management Blog

Most lawyers think of ‘virtual law practice’ as an all-in sort of thing: Either you’re completely virtual, or you’re not virtual at all. Even virtual law practices intending to be totally virtual don’t ever really get there. For one thing, law firms (due in part to jurisdictional limitations) are almost always physical entities, in some sense, even if the physical entity is a home office and the physical network is a limited number of local referral sources.

Net Benefit: How to Improve Your Law Firm’s Net Promoter Score

NCBA Law Practice Management Blog

Last week in this space, we addressed the fact that law firms have really low net promoter score s, with an NPS equal to about the average airline provider. Through a unique partnership between the bar association and Jared Correia 's Red Cave Law Firm Consulting , National Creditors' Bar Association members now have access to experienced law practice management consultants at a special discount rate.

Judge Sides With CFPB in CID Case Against Collection Law Firm

Account Recovery

A District Court judge in New York has sided with the Consumer Financial Protection Bureau and agreed to enforce a Civil Investigative Demand that was sent to a collection law firm, a decision that the law firm’s lawyer has said will be appealed.

Work Out: Does Your Law Firm Have a Remote Work Policy?

NCBA Law Practice Management Blog

Most law firms are distributed businesses, at this point. That, in part, means that working from home will become more accepted in the law firm environment, and a larger part of every lawyer’s workday. One of the reasons that law firms have not more fully engaged remote work/distributed workforces, is because there are no rails around that process. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

Feels Like the First Time: Why Your Law Firm Needs to Develop a Client Journey

NCBA Law Practice Management Blog

Law firms work vigorously to convert leads: to get those leads to pay retainers and sign engagement agreements. However, once law firms convert clients, there is often a dry spell before the new client s hear from their new law firms again; and, because many cases start with potentially significant periods before anything of note actually happens, new clients may go for months, or even a year, before they hear from their lawyer again.

This Time With Feeling: Empathetic Leadership is Essential for Law Firms Now

NCBA Law Practice Management Blog

There are multi-fronted crises overtaking the American landscape, including those related to reopening of cultural institutions and business, like law firms. Just because your law firm office can be open, you need to decide whether it should be, to what extent it will be, and what you will require of your employees in that context. One thing that law firm managers should do is to gauge the willingness of staff and employees to come back, and when.

Keep the Change: The Worst Enemy of Law Firm Change Management is Inertia

NCBA Law Practice Management Blog

Law firms cite to a lot of things, like cases.? But, when it comes to modernizing business management tactics, law firms cite traditional barriers, like cost and effort.? Law firm culture is a static one, embracing of the status quo, at all costs.? In law school, lawyers are taught to be reactive problem solvers; and, they never forget that.? To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

High Hurdles: How Law Firms Alienate Potential Clients

Jared Correia

Well, consider yourself the green- moustachioed guard, and your law firm clients Dorothy Gale.? The point is that most law firms unconsciously set up barriers between themselves and their clients.? Clunky contact forms at law firm websites don’t always work.? And, more than anything else, the modern practice of law is about breaking down barriers between you and your clients.

Production Value: Why and How to Incorporate Video Into Your Law Firm Marketing

NCBA Law Practice Management Blog

With so much competition for clients, law firms are seeking any edge they can find. Despite the fact that video is a unique way to market a modern small business, small law firm websites that feature video remain few and far between. But, there are a number of reasons why video can be an effective marketing tactic for your law firm. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

Training Day: This Is One Reason Law Firms Need Intuitive Software

NCBA Law Practice Management Blog

Law firms have never been particularly great at onboarding of staff, including associate attorneys. In law firm management, however, having the right technology and placing the right staff are inherently tied together. Let’s take it as a given that law firms do not, and will not, allocate extensive resources to onboarding new employees. If law firms use the right software, they can empower their employees to help develop effective operational procedures.

Survival of the Leanest: Law Firms Are Going to Be Stripping Overhead in the New Normal

NCBA Law Practice Management Blog

For years, law firms have been able to access reduced overhead expenses, across a number of categories, including office space, about which we wrote last week. Yet, all those advantages have existed for law firms for years, and they have been reluctant to take advantage, for whatever reasons. So if your law firm doesn’t modernize, you’ll be swamped by those who do. If it’s time to think about your law practice in a whole new way, we can help.

Timing Is Everything: Response Time is Essential for Converting Law Firm Leads

NCBA Law Practice Management Blog

Except for hiring law firms. Everything you do in marketing your law firm is centered around getting return on calls to actions you’ve carefully crafted as part of your marketing plan. The old saying is that good things come to those who wait; that’s unless you’re running a law firm. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business. Nobody has ever liked waiting.

The Customer Is Always Right: How to Develop Consumer-Friendly Pricing for Law Firms

NCBA Law Practice Management Blog

Modern law firm consumers are an entirely new breed. They have more law firm options than ever before, and aren’t afraid to use them. This can be frustrating for law firms, whose billing practices tend to be antiquated. The good news is that these two obvious roadblocks to client engagement for law firms admit of straightforward solutions. They are committed to mobile search.

It’s a Goal!: Developing Revenue Projections for Your Law Firm

NCBA Law Practice Management Blog

Law firms operate between ad hoc decionmaking and fire-putting-out. It’s the natural state of the law firm manager. So, it’s maybe not the worst thing in the world if this is the year you decide to put together revenue projections for your law firm. The reason you create revenue projections for your law firm is because you need goals, just like everybody else.

Flatlining: How to Immediately Reduce Your Law Firm Overhead

NCBA Law Practice Management Blog

Look, nothing blows up a law firm budget like an unexpected technology expense. Of course, that doesn’t even touch the consistent overpays law firms make by continuing to maintain a server , housed in valuable office space, that they need to pay to keep cool and which needs to be ten ded to by expensive IT personnel. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

CFPB Argues Seila Law Ruling Shouldn’t Keep Collection Law Firm From CID Response

Account Recovery

The Consumer Financial Protection Bureau has filed its response to an order to show cause, arguing that a collection law firm should not be able to use the Supreme Court’s ruling in Seila Law v.

Tracking Shot: How Do You Manage Your Law Firm Expenses?

NCBA Law Practice Management Blog

You know that to effectively manage your law firm finances that you need to create revenue projections, to establish goals for what you want to make.? You also understand that in order to establish revenue projections in a coherent way, you have to establish a figure for your overhead, i.e. — the costs that go into running your law firm.? In this way, expensing apps are a necessary, if often overlooked, component of the paperless law office.

Daily Digest – August 19. Judge Sides With CFPB in CID Against Collection Law Firm; Judge Certifies Class in FDCPA Suit

Account Recovery

Judge Sides With CFPB in CID Against Collection Law Firm; Judge Certifies Class in FDCPA Suit appeared first on AccountsRecovery.net.

What Meeting Means Now: Video Conferencing Is An Essential Law Firm Technology

NCBA Law Practice Management Blog

As ‘social distancing’ has now become part of the American lexicon, it will never be ‘business as usual’ again for law firms. Since law firms have thrived on traditional business models, built on handshakes and in-person meetings, that can be a difficult conversion; but, it’s not impossible. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

Spread Offense: Diversification is Key to Law Firm Marketing Efforts

NCBA Law Practice Management Blog

When thinking about how to market a law firm effectively, the question of frequency is important, especially as it relates to content marketing : get as much of your stuff out there into the world, as often as you can, and people are bound to pay attention to you. To get started, visit Red Cave's NCBA landing page , and start running your law practice like a business.

Relaunch: How to Market Your Old Law Firm Like You Just Opened It

NCBA Law Practice Management Blog

So, if your law firm is really bad about keeping in touch with clients and referrals sources, why not pretend like you just started your law firm? So, what would you do if you were reopening a law firm, say , 10 years in? Rebrand as if you’re branding your law firm for the first. When you started your law practice, you’d take every opportunity to market yourself that you could.