Does Your B2B Debt Collections Company Offer Brand Protection?

Enterprise Recovery

If your accounting team outsources its bad debt or unpaid receivables to a collections agency, it's also important to protect your brand. Quite simply, a negative experience with a collections company could sour business relationships and your branding.

FIRMS: A Better Debt Collection Company


The same is true of the debt collection industry. I had never given the debt collection industry much thought but once I had started doing some investigating into the industry I quickly realized all the ways I could improve upon the experience and services that were being offered by the industry leaders. One of the main area’s we researched was finding out the top complaints people had filed against other debt collection companies.


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When and How to Hire a Debt Collection Company


At FIRMS we realize that some of our potential clients have never worked with a debt collection company before. When to hire a collection agency. Most companies send accounts to a collection agency when they are between 90 and 120 days past due. Generally, it’s time to start thinking about hiring a collection agency if: New customers do not respond to your first attempt to collect the debt. Choosing a collection agency.

Collection Companies Among Group Filing Briefs Urging Supreme Court to Narrow ATDS Definition

Account Recovery

A number of groups, including two debt collection companies, have filed briefs with the Supreme Court in support of Facebook in a Telephone Consumer Protection Act Case that seeks to define what constitutes an automated telephone dialing system once and for all.

Top 6 Complaints Against Debt Collection Companies

National Service Bureau

Debt collection companies walk a fine line between business efficiency in their primary function (accounts receivable management), while at the same time needing to respect the fact that the debtor is a valuable client to the business for whom they are running collections. That is why it is so important for organizations to choose a collection agency that falls on the right side of the fence in what is otherwise a huge grey area.

Director banned for taking money from Company with Unpaid CCJ’s

UK debt collections

The sole Director of a broker Company based in Hampshire has been banned as a Company Director. The company acted as a broker for waste management services within the construction industry. The company continued to trade and accrue further debts.

What our clients say about FIRMS.


We originally got started in the debt collection industry because we knew that FIRMS would make an impact on the debt collection industry in a very crucial way. How is your current debt collection company working for you? Do they customize their services to fit your company’s needs and wants? That’s because FIRMS has created something unique; a debt collection company that cares. At FIRMS we take great pride in our customer satisfaction.

Top Complaints Of A Debt Collection Agency


Top Complaints of a Debt Collection Agency. In 2015 there were a number of complaints against various debt collection agencies all around the United States. Of these, 1,346 related to credit card collections and 1,057 had to do with healthcare collections. FIRMS is a premier debt collection company that specializes in caring for our customers and making sure we always stand above the rest of the companies in the industry.

Customer Interview


As one of the top leading debt collection agencies in the industry, FIRMS makes it a practice to contact a portion of our clients from time to time in order to find out some of the problems they had faced in the past with other debt collection agencies and how FIRMS can perform at a higher level to meet our customers needs and wants. There had been debt collection companies in place for years that were not performing to our needs as a business.”.

Saving For An Emergency


Debt Collection Debt Collection Company Personal Finance Business Cash Debt Debt Collection Agency Debt Collection Business Debt Collection Companies Emergency Fund Finances Greenbacks Money Saving Saving Cash Saving MoneySaving For An Emergency. A great way to get out of debt is to save and pay off your debts. Right? Sounds simple enough.

How To Save Money With Cash


Debt Collection Debt Collection Company Personal Finance Debt Collection Agency Debt Collection Business Debt Collection Companies Debt Free Finances FIRMS How To Spend Medical Debt CollectionRecently BuzzFeed ran an article with one of its editors in which she set out to save money over the course of two weeks by only using cash to pay for her necessities and to put her credit card away. During the first week she set a budget of under $60.

Avoid Debts During X-Mas / New Year Season through Wise spending Habits – Some Tips & Tricks


So here are some tips and tricks that can save you some serious money and keep you away from a Debt Collection Company this X-Mas and New Year Season: Set an Affordable Budget for Spending. Collect discount coupons and codes and use them to the maximum to save the maximum on all your festive purchases. If you are a little careful and plan well in advance, you can make sure that you follow your budget strictly which will keep you away from the debt collection companies.

Helping People To Get Results.


The world of business and sales has continually developed over the years and successful companies have gone from trying to aggressively sell their products and services to potential customers to realizing and understanding that it is far more important to help their customers find a solution to their problems. FIRMS is a debt collection company that specializes in helping our customer work through difficult situations. Helping People To Get Results.

Increasing net returns for the German DCA market


Due to the “Act to Improve Consumer Protection in Debt Collection” law that came into effect last year, the Debt Collection Agencies market in Germany is facing challenges.

Brown & Joseph Welcomes Ellen Reinhardt

Brown and Joseph

ITASCA, IL – Brown & Joseph / Altus, the leading Commercial Collections company in the U.S., is very pleased to announce that Ellen Reinhardt has joined… The post Brown & Joseph Welcomes Ellen Reinhardt appeared first on Brown & Joseph, LLC. Articles News news

Brown & Joseph Welcomes Mike McClellan

Brown and Joseph

Brown & Joseph/Altus, the leading commercial collections company in the U.S., Articles News Spotlights debt collection news press release

Collector Under Investigation Fighting Seizure of $90k: Report

Account Recovery

Federal prosecutors who are investigating the owner of several debt collection companies that allegedly engaged in illegal collection activities are seeking the forfeiture of more than $90,000 that was seized from the owner’s home by armed agents last year, according to a published media report. The money belonged to Mark M.

Article Details How Hospitals Are Using Lien Laws to Bill Accident Victims Instead of Their Insurance

Account Recovery

Hospitals across the country are using century-old lien laws to increase their revenue when treating victims of accidents, such as car crashes, by bypassing the discounts that are normally provided to health insurance companies, according to a report in The New York Times.

Judge Issues Contempt Order for Agency CEO For Failing to Respond in FDCPA Suit

Account Recovery

A District Court judge in New Jersey has cited the principal of a debt collection company for contempt of court for failing to respond to a proposed class action lawsuit and pay a default judgment of $7,671.50

N.M. AG Sues Collection Agencies

Account Recovery

AG Sues Collection Agencies appeared first on

CFPB, NY AG Sue Alleged Collection Scammers

Account Recovery

Consumer Behavior During COVID-19 Crisis Provides Insights Into a New Era of Debt Collection

True Accord

To better understand the effect this uncertainty has had on debt collection, we analyzed data from over 12 million consumers of major banks, issuers, eCommerce companies, and direct lenders. What’s next for debt collection?

How will Hunstein v. Preferred Collection & Mgmt. Impact The Collections Industry?

Credit Management Company

Everyone in the debt collection industry is familiar with the Fair Debt Collections Practices Act (FDCPA). Reputable collections agencies willingly follow these rules and treat patients with compassion and respect. Preferred Collection and Management Services, Inc.

TrueAccord Offers Buy Now, Pay Later Clients the Opportunity to Improve Repayment Success

True Accord

This type of payment plan, offered by BNPL companies, has clearly caught on with consumers, leading to rapid growth (in some cases 200% or more year-over-year in 2020) for the main players. If you aren’t familiar with Buy Now, Pay Later (BNPL) yet, it’s a safe bet that you will be soon.

Why It’s Important to Set Aside and Save Your Collection Letters

Sawin & Shea

Are you receiving collection letters while working with a bankruptcy attorney ? Let’s take a look at why you should save collection letters and share them with your attorney. Some Collection Notices are Unlawful. Creditors are governed by the Fair Debt Collection Practices Act.

How to Handle Collection Calls

Sawin & Shea

When you hire Sawin & Shea for your bankruptcy, we give you a phone script that helps you handle collection calls. Here’s some additional information about how to handle collection calls properly when you’re working with a bankruptcy attorney.

Next to Nothing: How to Tamp Down Your Accounts Receivable

NCBA Law Practice Management Blog

Collect on those stale invoices first, work on everything else after. But, you’re going to build a collection process. Define someone within the firm who will be responsible for collections. Decide when or if unpaid bills get handed over to collection companies.

Courts close rogue Debt Collection Agency

UK debt collections

The High Court has shut down a rogue Debt Collection Agency it has emerged. The Debt Collection Agency spuriously claimed to be able to collect debts from liquidated companies. Global Investigations and Recoveries Ltd would contact creditors of liquidated companies.

CFPB and NY AG Sue over Debt-Collection Practices

Collection Industry News

District Court for the Western District of New York against several debt collection companies and their owners and managers, alleging violations of state and federal law, including the CFPA, the FDCPA, and New York’s UDAP statute, for debt collection practices dating back to 2015. Under the Consumer Financial Protection Act (CFPA), companies cannot engage in deceptive debt collection acts and practices, and FDCPA violations are themselves violations of the CFPA.

Help is at hand ? you?re never alone when it comes to debt


Debt collection companies who are members of the Credit Services Association (CSA) are signed up to an industry Code of Practice , designed to ensure that customers can be helped along the road to becoming debt free. If a debt is passed to a debt collection agency, we?d

PDCflow 2020 Year in Review

PDC Flow

As the pandemic continues to impact our daily lives, technologies like our FLOW Technology make remote work safer and more convenient for companies, front line agents and consumers. Company Culture. Debt Collection Companies: More Vital Than Ever to Consumers and the Credit Cycle.

Mar 18, What is a debt collector?

Debt Collection Answers

Under the federal Fair Debt Collection Practice Act, a debt collector generally is a person or a company that regularly collects debts owed to others, usually when those debts are past-due. Debt collectors include collection agencies or lawyers who collect debts as part of their business. There are also companies that buy past-due debts from creditors or other businesses and then try to collect them.

Insurance company, debt collector review Dade City woman’s 4-year-old hospital bill

Collection Industry News

WFLA) – Carolyn Matinzi turned to Better Call Behnken for help with a 4-year-old hospital bill that her insurance company claimed it already paid. Matinzi turned to Better Call Behnken for help after receiving bills from a debt collection company that is threatening to send the debt to credit bureaus. Matinzi’s insurance company, Humana, has provided documentation that clearly shows the bills were paid in full by Humana. DADE CITY, Fla.

CFPB Settles With Debt Collector Over CFPA And FDCPA Violations

Collection Industry News

The CFPB recently issued a consent order against a debt collection company and its owner over alleged violations of the CFPA and FDCPA involving misleading notices sent to consumers. The consent order imposes an $860,000 judgment and a permanent ban from any debt collection activities along with other requirements. The consent order, among other things, permanently restrains the company and its owner from participating in debt collection activities.

Important aspects of cash flow you need to know

American Profit

As a collection agency working with large businesses and small organizations, we tend to be on the front lines of helping these companies improve cash flow. Using a collection agency should not be the last resort. Cash flow is the backbone of any business, including yours.