2022

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The Many Hats of a Collections Specialist

American Profit

By Delaney: One thing I did not consider when applying as a Collections Specialist is just how many ‘hats’ I’d come to wear in this role. We work with a variety of clients – dental offices, lawncare services, banks, veterinarians, restoration companies, and medical laboratories – just to name a few.

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Top Skills of Successful Accounts Receivable Specialists ??

Enterprise Recovery

When hiring a qualified accounts receivable specialist, it's important that they have the right skill sets. They're going to be speaking with your customers directly about one of the most uncomfortable topics - money.

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What Are Bad Debts And How Can You Avoid Them?

Hudson Weir

There’s no other way to put it. Bad debts are bad news. As a team of experienced insolvency practitioners, Chartered Accountants, and business owners, we are well versed in what bad debts are and how can you avoid them.

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How Are Debt Collection Agencies Using Email in 2022?

Arbeit Software

Now is a great time to start imagining ways to incorporate email into your strategy, and this guide is a great place to start! Thought leaders and consumers both shared how email can fit into your current debt collection outreach. The post How Are Debt Collection Agencies Using Email in 2022?

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Join this exclusive webinar with Dr. Karen Hardy, where she will explore the power of storytelling in risk communication as a core component of a resilient organization's management framework!

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The True Cost of Hiring a Commercial Collection Agency

The Kaplan Group

It’s always exciting to land a new client, but when that client does not pay you and the debt adds up, excitement turns into anxiety and disappointment. It may be time to consider hiring a commercial collection agency.

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How to Collect Past-Due Customer Payments

Enterprise Recovery

Enterprise Recovery is a debt collections agency that specializes in B2B account recovery. We do our best to recover what's owed to hard-working companies so they can retain working capital and continue their successful business ventures.

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Great communication earns trust as a debt collector

American Profit

By Georgia: As a debt collector, I look forward to coming to work every day. Yes, you read that correctly. Admittedly, before working here, I would never have thought I’d think that.

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How To Create A Website For Your Debt Collection Agency

Arbeit Software

Creating and promoting a website for your agency is a gigantic step towards, what we believe, is the future of debt collection -meeting consumers where they want to be met. It all starts with a website.

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Best Credit Monitoring Services of 2022

Better Credit Blog

A credit monitoring service should make tracking your credit score a seamless part of your life — much like checking your email or ordering delivery for dinner. The best services, which I list below, all excel with this kind of accessibility, but they also have some distinct differences.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

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Daily Digest – December 30. Understanding How Management Training is Different Than Regular Training; The Most Popular Stories on AccountsRecovery.net in 2022

Account Recovery

UNDERSTANDING HOW MANAGEMENT TRAINING IS DIFFERENT THAN REGULAR TRAINING Teaching someone to be a collector is a fairly straightforward process because you know at the end of the training, you want those individuals to be able to collect debts, compliantly, empathetically, and persuasively.

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Judge Grants MTD in FDCPA Case Over Lack of Interest Disclosure on MVN

Account Recovery

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Understanding How Management Training is Different from Regular Training

Account Recovery

Teaching someone to be a collector is a fairly straightforward process because you know at the end of the training, you want those individuals to be able to collect debts, compliantly, empathetically, and persuasively.

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A Special Thank You, From Me to You

Account Recovery

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Everything You Need to Know About Crypto

Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy

This exclusive webinar with Ryan McInerny will teach you all about cryptocurrency and NFTs! Register to learn more about identifying crypto transactions, crypto asset market trends, managing risk and compliance, and supporting customers and partners using crypto-based payments.

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CFPB Fines Remittance Company $700k For Failing to Provide Refunds

Account Recovery

The Consumer Financial Protection Bureau has fined an international remittance company $700,000 for not refunding consumers after it made transfer errors, in a failure to comply with the Electronic Funds Transfer Act.

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Daily Digest – December 23. Industry Vows to Appeal Ruling Denying Challenge to Arizona Garnishment Law; Judge Grants MTD in FDCPA Class Action

Account Recovery

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Daily Digest – December 28. Judge Grants MTD in FDCPA Case Over MVN; NCLC Grades States on Judgment Protections

Account Recovery

JUDGE GRANTS MTD IN FDCPA CASE OVER LACK OF INTEREST DISCLOSURE ON MVN We were so close to what I think would have been our first ruling on the safe harbor of using the Model Validation Notice, but a District Court judge in Utah ruled a plaintiff lacked standing to pursue his Fair Debt Collection … The post Daily Digest – December 28.

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Consumers’ Financial Well-Being on the Decline: CFPB

Account Recovery

The overall financial well-being of consumers is back to its pre-pandemic levels, which is not necessarily a good thing, according to data released yesterday by the Consumer Financial Protection Bureau, with a noticeable decline in financial health for Hispanics and individuals under 40.

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Effortless. Efficient. Enjoyable. Collection Software Built for Collectors.

Looking for a cloud-based collection platform that keeps track of accounts across teams, providing customizable workflows to keep collectors in sync with their collection strategy?

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Judge Approves $2.8M Settlement in FDCPA Convenience Fee Class Action

Account Recovery

A District Court judge in Florida has granted preliminary approval of a $2.8 million settlement in a Fair Debt Collection Practices Act class-action case involving convenience fees charged when consumers made payments on their mortgages over the phone or online.

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The Most Popular Stories on AccountsRecovery.net in 20222

Account Recovery

When it comes to what scares or excites members of the accounts receivable management industry, court cases and laws were what drove the bus in 2022. Combing through nearly 1,300 articles that were posted in 2022, here are the 10 that were the most popular.

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Complaint Accuses Collectors of Simultaneously Trying to Collect on Debt, Contradicting One Another

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit.

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Judge Grants MTD in FDCPA Class Action Over SOL Disclosure in Letter

Account Recovery

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Exploring the Overlap: Cost Optimization and Digital Transformation

Speaker: Alex Jiménez, Managing Principal, Financial Service Consulting for EPAM

The largest banks have increased reserves for protection against deteriorating economic conditions. Should banks delay their digital transformation investments and focus on cost reductions? In this webinar, Alex Jiménez will walk us through that question and examine the prudent course of action.

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CFPB Doles Out Largest Fine Ever Against Wells Fargo

Account Recovery

The Consumer Financial Protection Bureau played the role of all three ghosts in “A Christmas Carol” yesterday, attempting to get Wells Fargo to see the error of its ways, but also assessing $3.7

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Industry Vows to Appeal Ruling Denying Challenge to Arizona Garnishment Law

Account Recovery

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Report Calls Out Ed. Dept. For Continuing Garnishments During COVID-19 Moratorium

Account Recovery

The Department of Education continued to garnish wages of individuals with defaulted student loans long after a moratorium on collections was put in place in March 2020 at the onset of the COVID-19 pandemic, according to a report released by a student loan advocacy group.

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Compliance Digest – December 19

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics.

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The Anti-Money Laundering Act of 2020: Initial Catalysts, Current Implications, and Future Impacts

Speaker: Elizabeth "Paige" Baumann, Founder and CEO of Paige Baumann Advisory, LLC

In this session, Elizabeth “Paige” Baumann will cover the Anti-Money Laundering Act of 2020, which also includes the Corporate Transparency Act. She'll take a deep dive into the catalysts that brought on the act, the current implications of the act, and what impacts the act has on the future of banking and finance.