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6 questions a business might ask before hiring a debt collection agency

American Profit Recovery

One of the more commonly asked questions a business asks about debt collections is the fee structure. A business is entrusting a big part of their business operations to a collection agency and many inquire about how these collection agencies manage compliance. Learn more about our compliance efforts here.

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What I love about my job is helping others

American Profit Recovery

One thing that stands out to me and warms my heart, we have an employee that went in the service and our company is still in close touch with her. I have been with American Profit Recovery for almost a year and can tell you this company really cares about their employees. Want to learn more about careers at American Profit Recovery?

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COVID-versary

American Profit Recovery

By Matt: Well, it has been one year since our state was shut down and we were “forced” to work from home. Our clients’ sales down, sales up, sales down. Although we have always taken an approach of dignity and respect, a good chunk of our clients were overly nice and understanding to their clientele. Sound familiar?

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I’m glad I stayed in debt collections

American Profit Recovery

My department receives compliments daily from consumers about how comfortable we make them and how helpful we are. I share stories with my friends and family about being a debt collector and how much I enjoy it, and it allowed them to respect us more as well. Check out our career pages and join me! Ready for a rewarding career?

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Tips for placing accounts in collections during the holidays

American Profit Recovery

As the end of the year approaches, a question that many creditors grapple with is, “ Should I assign slow-pay/delinquent customers to collections around the holidays ?” Our collectors are also realistic. That kind of relief can only foster gratitude for our clients, as well as their return business.

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Culture in the Workplace-Vital to this Collection Agency

American Profit Recovery

For some of us, we spend more time with our colleagues than with our own families. American Profit Recovery is a great example of this because our work culture is built on mutual respect between staff and leaders. As an employee approaching their fourth year, I can attest to APR culture influencing my tenure.

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Questions to ask a commercial collection agency before hiring

American Profit Recovery

How do you treat our commercial customers? But when we are talking about commercial debt collections, the amount being collected can be thousands of dollars if not more. You must have a conversation with your commercial collection agency about how they approach your customers. Contact our team today!