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AI Impact on Newspapers

Nexa Collect

The role of editors, photo editors, proofreaders and other employees will change significantly, and individuals who do not adapt to new capabilities will find themselves incompatible. This can potentially increase the speed and volume of news production, especially for data-driven reports, financial news, and sports updates.

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How Voice AI and Machine Learning Redefine Call Center Controls

Troutman Sanders

Topics include: The challenges faced by call centers; The benefits of machine learning models capable of assessing calls with accuracy that often exceeds the accuracy of a human; How these machine learning models work; What banks have learned along this journey; and For those interested in learning more, where should you start?

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Fraud and Financial Crimes Convergence: Technology

Fico Collections

Many in the industry know that I’m a strong proponent of Fraud and Financial Crimes Convergence, so I’m often asked about just what organizations should do from a technology standpoint. Julie: What are the key things financial institutions should be thinking about as they are evolving their technology backbone?

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Enterprise Fraud Management: Latest Trends and Technology

Fico Collections

The changing global regulatory landscape and ever-shifting fraud vectors are just two of the biggest challenges facing financial institutions. Our lively discussion touched on a wide range of topics, and I encourage you to watch our entire talk for all the details. Fraud and Financial Crime Technology Convergence.

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Customer Identity Management Is NOT the Same as Access Control

Fico Collections

I will define it here for financial services and regulated companies as the business strategy and processes by which an organization establishes who a customer is and ensures that activity on their accounts is carried out by them. Customer identity management is a term that is subject to a number of definitions.

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PDCflow 2020 Year in Review

PDC Flow

For PDCflow clients with multiple locations and departments (anywhere from two - hundreds), we have expanded our software’s capabilities to address your needs. This summer, Clark Hill Law launched the Financial Services podcast, Credit Eco to go. Many organizations have some degree of complexity that must be addressed. Learn More.

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FICO World 2023: Four Enterprise Fraud Management Takeaways

Fico Collections

From Australia to the UK to the USA, consumers and financial institutions are facing a scourge of authorized push payment (APP) and authorized user fraud. Clearly, fraudsters are taking advantage of the growing real-time payments landscape to inflict real financial damage to individuals. Let’s dig in a little deeper.

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