American Profit Recovery
JULY 23, 2020
Around this time last year I was in my third month of training. Every day I was thinking, “ What am I doing here? This isn’t the job for me. I don’t think I’ll ever be good at this.” Well, after being here for 15 months, I can look back and say I never thought I would have become good at being a Debt Collector, let alone still be here. I really have to thank the American Profit Recovery team for my growth here.
Account Recovery
JULY 24, 2020
It turns out there are some things that everyone in the Senate can agree on, and it actually pertains to the debt collection industry. The Senate yesterday unanimously passed S. 3841, a bill that protects the stimulus funds under the Coronavirus Aid, Relief, and Economic Security Act from being garnished by debt collectors, similar to … The post Senate Passes Bill Preventing Collectors From Garnishing Stimulus Payments appeared first on AccountsRecovery.net.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Nexa Collect
JULY 19, 2020
Invoicing is a critical part of the business cycle, but it’s oftentimes the most difficult. Customers expect to be billed for services rendered, of course, but that doesn’t mean they’re excited to receive them. Paying bills is almost universally considered a negative experience, and this is an association that’s hard to escape. As a result, there’s considerable value in working to make your invoices as painless as possible for your customers.
Debt
JULY 21, 2020
When the House of Representative passed the $3-trillion HEROES Act on May 15, it all but guaranteed that a second stimulus check would arrive for Americans in need of financial help for COVID-19. How much that guarantee is worth and when it will be delivered is up to the U.S. Senate, which is debating the many […]. The post Details on the HEROES Act appeared first on Debt.org.
Speaker: Victor C. Barnes, CPA, MBA
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
American Profit Recovery
JULY 21, 2020
By Joe W. I keep getting asked two questions by my friends and family, “Why are you calling consumers during Covid-19?” and “Why are businesses turning over debts during Covid-19?” They point out to me that many people are struggling during these unprecedented times, and they cannot pay their bills. I asked how anyone can know why a consumer has not resolved their account.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Enterprise Recovery
JULY 24, 2020
First party collections , in which your business relies to manage delinquent and non-paying accounts, are a valuable resource to get invoices paid. Getting your invoices paid on time helps ensure working capital and sets your business up for success. In house collections specialists, therefore, are beneficial and necessary, especially in a growing business.
Nexa Collect
JULY 23, 2020
Businesses that are faced with collecting on delinquent invoices often don’t know where to begin. They tend to react with anger, the assumption being that the customer is intentionally trying to rip off their business. While this may feel warranted, it isn’t an ideal approach. A better assumption to start your collections process with is this: Very few people don’t pay their debts simply because they don’t want to.
American Profit Recovery
JULY 19, 2020
By Brit: One mind at a time. It sounds almost trite to say that changing the public perception of the collection industry must be accomplished one mind at a time, but yet it’s absolutely true. A lot of people still have a negative perception of what we as debt collectors do, whether that derives from media reports, second-hand knowledge from a friend or family member, or even their own past negative experience.
Account Recovery
JULY 24, 2020
The Department of Health and Human Services’s Office of Civil Rights (OCR) has levied a $25,000 fine against a healthcare provider to settle potential violations of the Health Insurance Portability and Accountability Act (HIPAA) for “widespread compliance issues” that were uncovered after a data breach occurred. A copy of the corrective action plan for Metropolitan … The post Healthcare Provider Fined $25k For Potential HIPAA Violations appeared first on AccountsRecovery.
Speaker: Kim Beynon, CPA, CGMA, PMP
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Prosperity Now
JULY 22, 2020
As Congress moves into negotiations for a new stimulus bill, millions of Americans are still facing financial and health hardships
Nexa Collect
JULY 19, 2020
In one of our previous blogs, Using a Revenue Recovery Service to Recover debt , we discussed the risk undertaken by a business extending credit to another business, or consumer, by providing services in exchange for a promise of “due and proper consideration”. In layman’s terms, this means that a company extends credit to a customer by issuing an invoice for a product or service already provided and then expecting payment of such product or service in the near future.
Debt Guru
JULY 19, 2020
Every month, you face a mound of credit card and bank statements (or your inbox fills up with them, and you have to write a separate check (or perform an individual internet transfer) for each of them. All the while, you feel like you’re no closer to zeroing out your balance on any of those debts. To get out of this frustrating and time-consuming loop, many people opt for consolidation to combine multiple debts into one.
Account Recovery
JULY 24, 2020
Jacksonville, FL – Rick Regan, Co-Founder, joins Imagined.cloud to head North American sales. Rick’s experience providing enterprise solutions in the ARM and BPO industries strengthens Imagined.cloud executive team. With over twenty years of proven client engagement, Mr. Regan brings the knowledge and understanding necessary to build lasting relationships within the industry.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
True Accord
JULY 22, 2020
The collection industry has come a long way since local door-to-door agents tracking their accounts on index cards, and yet there is still a dearth of data. Most agencies rely on age-old adages or instinct to make operational decisions. Our six years of working with millions of consumers to resolve their debts digitally has given TrueAccord unique insight into consumer behavior.
Consumer Finance
JULY 23, 2020
The Consumer Financial Protection Bureau announced that it plans to issue an advance notice of proposed rulemaking (ANPR) later this year on consumer-authorized access to financial records.
Debt
JULY 23, 2020
After four days of talk between Senate Republicans and the White House – and little or no agreement – it appears the only thing certain about the next round of stimulus relief if there that will be a second $1,200 stimulus check for American workers and there won’t be a payroll tax cut. Senate Republicans, negotiating with […]. The post Second Round of Stimulus Checks appeared first on Debt.org.
Account Recovery
JULY 24, 2020
SENATE PASSES BILL PREVENTING COLLECTORS FROM GARNISHING STIMULUS PAYMENTS The Senate yesterday unanimously passed S. 3841, a bill that protects the stimulus funds under the Coronavirus Aid, Relief, and Economic Security Act from being garnished by debt collectors, similar to how Social Security payments are exempt from being garnished. APPEALS COURT UPHOLDS RULING FOR DEFENDANT … The post Daily Digest – July 24.
Speaker: Joe Wroblewski, Senior Sales Engineer
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Credit Corp
JULY 21, 2020
Did you know that buying a car before you buy a home could impact your ability to get a mortgage? A car loan affects your credit in several ways, and it also reduces the amount of income you have that’s not tied up in debt obligations. Find out more below about the relationship between buying a car and buying a home. Then, make an educated decision about what’s the better priority for you right now: an auto loan or a mortgage.
TCPA
JULY 20, 2020
Another court decision reminds us that conclusory allegations that an agency relationship exists should not be sufficient to impute TCPA liability on the alleged beneficiary of a messaging campaign.
Sawin & Shea
JULY 22, 2020
It’s a smart choice to file for Chapter 13 bankruptcy. Your bankruptcy plan will allow you to catch up on payments and settle your debts while giving you a chance to keep your home treasured belongings. If you have a job but you’re struggling to make your payments every month, Chapter 13 can help. In fact, the U.S. courts have nicknamed Chapter 13 bankruptcy the “wage earner’s plan.”.
Jimerson Firm
JULY 22, 2020
Wage and hour lawsuits under the Fair Labor Standards Act (“FLSA”) make up a significant percentage of employment lawsuits in the United States, and particularly in Florida. That trend holds true in the financial services industry, despite such lawsuits being more commonly associated with lower paid jobs. Below, we discuss three of the most common wage and hour issues that commonly arise in the financial services industry.
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Credit Corp
JULY 20, 2020
Making payments late or missing payments completely spells bad news for your credit rating. When you miss too many payments, your creditor may charge off the debt. When your debt is charged off as a bad debt, don’t fool yourself into thinking it goes away. A charged off debt can lead to harassing phone calls, garnished wages, and a major drop in your credit score.
Public Citizen
JULY 22, 2020
by Jeff Sovern. The argument that businesses should not be liable to consumers whom they carelessly infect with the coronavirus is based on the claim that if Congress does not outlaw such cases, we will see a tidal wave of lawsuits. Thus far, that argument has no basis in reality. In fact, if anything, consumer claims are getting lost in the undertow.
Arbeit Software
JULY 21, 2020
UPDATED 7/21/2020. Note: We will continue to update this article regularly.
PDC Flow
JULY 21, 2020
Speaking to consumers about their delinquent accounts can stir up many (oftentimes negative) emotions. This can have a big impact on your debt collection calls. Retraining yourself and staff to replace negative or neutral phrases with positive language can produce the best call outcome possible. . To optimize your consumer interactions through positivity, first focus on tone, intentional language and breaking old habits that impact calls.
Speaker: Melissa Hurrington
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
Expert insights. Personalized for you.
174 
Let's personalize your content