Account Recovery

MARCH 19, 2024

A New Jersey appeals court has upheld a ruling in favor of a defendant that was sued in a class action for violating the Fair Debt Collection Practices Act, ruling a boilerplate statute of limitations disclosure made by the defendant was not materially deceptive.

Fair Debt Collection 130

Fair Debt Collection Collections 130

Account Recovery

MARCH 19, 2024

Suit Claims Payment Raised Balance Instead of Lowered It Appeals Court Overturns FDCPA Ruling For Defendant Sen.

Student loans 147

Student loans Student Loans Loans 147

Account Recovery

MARCH 19, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Account Recovery

MARCH 19, 2024

For the second time, the Court of Appeals for the Fifth Circuit has overturned a ruling in a Fair Debt Collection Practices Act case in favor of the defendant, this time outlining three ways that a reasonable jury could have found the defendant violated the statute when it attempted to recover money that was overpaid […]

Fair Debt Collection 147

Fair Debt Collection Collections 147

Account Recovery

MARCH 19, 2024

One of the nation’s largest servicers of student loans is being called before the Senate Banking Committee for a hearing about its performance, following a report that was critical of the servicer’s efforts.

Student loans 130

Student loans Student Loans Loans Banks 130

Account Recovery

FEBRUARY 28, 2024

[February 28, 2024] – New York, NY – In a press release issued by the New York Attorney General’s Office, the release incorrectly and inaccurately describes a settlement by way of an Assurance of Discontinuance (AOD) between the New York Attorney General’s Office and Tromberg, Morris, & Poulin, LLC (TMP), and its subsidiary, Stephen Einstein & […]

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Account Recovery

FEBRUARY 19, 2024

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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Account Recovery

FEBRUARY 14, 2024

A District Court judge in New York has denied a plaintiff’s motion for summary judgment in a Fair Debt Collection Practices Act case, ruling there is no written requirement to communicating information about a debt with a third party.

Fair Debt Collection 130

Fair Debt Collection Judgment Collections 130

Account Recovery

FEBRUARY 14, 2024

There is yet another new startup in the industry that is using the power of artificial intelligence to help collect debts — Cambio, which is backed by Y Combinator, is leveraging AI to offer innovative solutions for both consumers and financial institutions.

Startups 130

Startups Financial Institution Banks Collections 130

Account Recovery

FEBRUARY 14, 2024

More than half of individuals with medical debt have been contacted by a collection agency, compared with 8% of those who do not have medical debt, according to data released this week by the Kaiser Family Foundation. The data was part of a survey conducted of consumers back in 2021.

Collection Agencies 130

Collection Agencies Collections Agency Collections Healthcare 130

Account Recovery

FEBRUARY 14, 2024

Judge Denies Plaintiff’s MSJ in FDCPA Case Over Communications with Mom Startup Puts Bots on Phones to Help Consumers Negotiate Debts Medical Debt Causes Other Financial Problems for Consumers: Survey 23 Companies Seeking Collection Talent WORTH NOTING: The best gifts to get when someone experiences a loss … Major League Baseball has its first female […]

Startups 147

Startups Collections 147

Account Recovery

FEBRUARY 2, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Account Recovery

JANUARY 26, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Account Recovery

JANUARY 26, 2024

A District Court judge in Minnesota has awarded the attorney representing a pair of plaintiffs in a Fair Debt Collection Practices Act case $12,000 in fees, which was nearly 60% less than what the attorney was seeking.

Fair Debt Collection 147

Fair Debt Collection Collections 147

Account Recovery

JANUARY 19, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Account Recovery

JANUARY 19, 2024

A District Court judge in Washington has given the defendants in a Fair Debt Collection Practices Act and Gramm-Leach Bliley Act case 14 days to demonstrate why the case should remain in federal court or it will be sent back to state court where it was originally filed.

Fair Debt Collection 147

Fair Debt Collection Collections 147

Account Recovery

JANUARY 19, 2024

Attorneys General from 26 different states have filed a comment with the Federal Communications Commission, taking the position that artificial intelligence tools that mimic human voices are a form of an artificial voice as defined under the Telephone Consumer Protection Act.

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Account Recovery

DECEMBER 14, 2023

Survival is more important than winning. If you remember one thing from this profile of Jesse Bird, that is likely something that will help you for the rest of your career. Bird has been used to helping people, having spent nearly a quarter of a century at TCN.

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Account Recovery

NOVEMBER 20, 2023

Not showing up for a deposition is a big no-no in the legal world and a plaintiff in a Fair Debt Collection Practices Act case is going to have to pay because of it after the District Court judge not only granted the defendant’s motion for summary judgment, but also for sanctions against the plaintiff.

Fair Debt Collection 147

Fair Debt Collection Judgment Collections 147

Account Recovery

NOVEMBER 20, 2023

A District Court judge in California has granted approval of a settlement in a Fair Debt Collection Practices Act class action that will see the defendant pay $51,975 to the injured plaintiffs and up to $123,000 in attorney’s fees and costs. The Background: The plaintiff received several voicemails and text messages from the defendant.

Fair Debt Collection 130

Fair Debt Collection Collections 130

Account Recovery

NOVEMBER 20, 2023

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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Account Recovery

NOVEMBER 20, 2023

One of the bookmarks I check every day when I am looking for content to publish on AccountsRecovery.net is “medical debt.

Healthcare 130

Healthcare 130

Account Recovery

NOVEMBER 20, 2023

Judge Sanctions Plaintiff, Grants MSJ For Defense in FDCPA Case Judge Grants Preliminary Approval of $51k Settlement in FDCPA Class Action Cancer Patient’s Last Wish Raises $20M to Pay Off Medical Debts for Others Compliance Digest – November 20 WORTH NOTING: The unwritten rules of eating and drinking near electronics … Things to do on […]

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Account Recovery

JULY 24, 2023

A District Court judge in Pennsylvania — at the behest of the Court of Appeals for the Third Circuit — has ruled a plaintiff has standing to pursue a Fair Debt Collection Practices Act case against a collector, determining that feeling “overwhelmed” and making the decision to file for bankruptcy protection, and has allowed the […]

Fair Debt Collection 130

Fair Debt Collection Bankruptcy Collections 130

Account Recovery

JULY 24, 2023

Midland Credit Management has announced it is moving its office in St. Cloud, Minn., to a newly renovated facility on the second floor of an old department store. About 150 employees will be moving to the new office, which is expected to improve the company’s visibility and access to downtown, St. Cloud, the company said.

Credit Management 130

Credit Management 130

Account Recovery

JULY 24, 2023

“When automation swallows up jobs, it often comes for customer service roles first,” notes an article that was published last week in The New York Times as it examined the impact that artificial intelligence technology is having on individuals working in call centers across the country.

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Account Recovery

JULY 24, 2023

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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Account Recovery

JULY 24, 2023

Judge Rules Plaintiff Has Standing to Sue in FDCPA Case; Allows for Amended Complaint NYT Looks at Impact of AI on Contact Center Customer Service Rep Jobs Midland Credit Moving Offices in St.

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Account Recovery

JULY 20, 2023

Dick Williams has spent nearly six decades in the ARM industry and has likely forgotten more about collecting debts than most in the industry will ever learn. But does that stop him from trying to learn new things? Absolutely not.

Collections 100

Collections 100

Account Recovery

JULY 20, 2023

The California State Appeals Court has issued rulings in a pair of cases involving the same plaintiff and defendant — a collection law firm — affirming a jury award against the law firm and reversing the $269,325.

Law Firms 100

Law Firms Collections 100

Account Recovery

JULY 20, 2023

The Consumer Financial Protection Bureau yesterday filed a lawsuit against a consumer finance company, accusing it of a number of violations, including making threats to take actions against consumers when collecting on delinquent accounts that it did not intend to take and not having policies and procedures concerning the accuracy of information it was furnishing […]

Collections 100

Collections 100

Account Recovery

JULY 20, 2023

Five years after announcing a $15 million investment that would bring 500 jobs to the region, PRA Group yesterday announced it was closing its call center in Danville, Va., in October, and 123 employees at the location will be affected.

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100

Account Recovery

JULY 20, 2023

Getting to Know Dick Williams of Advanced Recovery Systems CFPB Sues Finance Co. for ‘Bullying’ Consumers by Making False Collection Threats, Among Other Allegations Calif.

Law Firms 100

Law Firms Collections 100

Account Recovery

JULY 12, 2023

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

Accounts Receivables Management 130

Accounts Receivables Management Collections 130

Account Recovery

JULY 12, 2023

The Consumer Financial Protection Bureau and the Office of the Comptroller of the Currency levied fines and restitution in the amount of $250 million on Bank of America yesterday, accusing the financial services giant of repeatedly charging NSF fees on the same transaction, withholding bonuses on credit cards, and illegally accessing consumers’ credit reports to […]

Banks 130

Banks Financial services 130

Account Recovery

JULY 12, 2023

A District Court judge in New Jersey has granted a motion to dismiss for lack of standing filed by the defendants in a Fair Debt Collection Practices Act class-action, after they were accused of sending a letter that failed to identify the current creditor to whom the debt was owed and because the creditor was […]

Fair Debt Collection 130

Fair Debt Collection Creditors Collections 130

Account Recovery

JULY 12, 2023

The landscape of healthcare is changing dramatically, with digital platforms becoming a central component of the consumer experience.

Healthcare 130

Healthcare Collections 130