Account Recovery

MAY 16, 2025

The rapid adoption of generative AI in banking is driving significant changes in how financial institutions engage with customers and optimize their operations. KPMG’s 2025 Banking Survey reveals that nearly half of U.S. bank executives anticipate that generative AI will handle up to 40% of daily tasks by the end of the year. However, what is going on in the real world presents a contrasting narrative, with companies like Klarna adjusting their AI strategies after facing limitations in cus

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CSA

MAY 16, 2025

Daniel Spenceley - Head of Policy The reluctance of consumers to engage with their debts is one of the most challenging - and yet most common - barriers to overcome in debt recovery. In fact, when we explored the issue of disengagement in our paper, ‘ Tackling the Engagement Gap: Addressing the reluctance of consumers to discuss debt ’, we found that millions of consumers are not engaged in dealing with their debts.

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Account Recovery

MAY 16, 2025

Collector Sued for Leaving Zortman Messages After Consent was Revoked CFPB Reduces $2M Chopra-Era Fine to $45k Two Steps Forward, One Step Back: The AI Journey Judge Denies Defendants Motion for Attorneys Fees in FCCPA Case WORTH NOTING:Nearly 90% of Americans admit they have bad health habits … Love The Onion and this article … If you have ever wondered why flamingos are such weird eaters, science has found the answer … Chili’s and TGI Friday’s are fighting over wh

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Jimerson Firm

MAY 16, 2025

Jimerson Birr is pleased to welcome five (5) Summer Lawyers to the firm. These talented law students bring impressive academic achievements, diverse experiences, and a shared passion for business law. Over the course of the summer, they will gain hands-on experience working alongside our attorneys, contributing to meaningful client work, and further developing the skills that will shape their legal careers.

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Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

Account Recovery

MAY 16, 2025

A District Court Judge in Florida has Denied a Defendant’s Motion for Attorney’s Fees in a Florida Consumer Collection Practices Act Case, concluding that the plaintiffs belief that she had a legitimate claim against the defendant was sufficient to warrant the filing of the lawsuit, even though the claim was unsuccessful. The background: The plaintiff accused the defendant of making unauthorized phone calls to collect a debt during an ongoing state court proceeding.

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Account Recovery

MAY 16, 2025

EDITORS NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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Account Recovery

MAY 16, 2025

The Consumer Financial Protection Bureau yesterday announced it has amended its January 30, 2025 consent order against international remittance company Wise, reducing the civil money penalty from $2.025 million to approximately $45,000. The Bureau also reaffirmed the requirement for Wise to pay $450,000 in consumer redress. Why it matters: The amendment comes after the CFPB reevaluated the penalty in light of applicable legal provisions, prior precedents, Wises level of cooperation, and recent p

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