Sat.May 10, 2025 - Fri.May 16, 2025

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Student Loan Default Spike Leads to ‘Grave’ Consequences for Consumers: NY Fed

Account Recovery

The Federal Reserve Bank of New Yorks Quarterly Report on Household Debt and Credit for Q1 2025 reveals an increase in total household debt, now surpassing $18 trillion. While other debts saw slight reductions, a significant rise in student loan delinquencies signals an emerging concern. The resumption of delinquent student loan reporting after a pandemic hiatus has led to a sharp increase in the number of borrowers facing serious payment issues.

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What professional debt collectors want you to know about how they handle your accounts

American Profit Recovery

Debt collectors have an enormous responsibility to every business they represent. On the one hand, a business hires a collection agency to collect from customers that have not paid them. And on the other hand, it’s important to understand that keeping your customers is of equal importance. Hiring a third-party collection agency is a big step for many businesses.

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In-House Debt Collection Training

Burt and Associates

    When In-House Debt Collection Training Isn’t Enough: Knowing When to Call a Commercial Collection Agency By Burt and Associates Commercial Debt Collection Table of Contents Why Training In-House Collection Staff Matters What to Include in Your Collector Training Program Red Flags That It’s Time to Escalate Benefits of Working with a Commercial Collection Agency How to Transition a Debt to a Professional Agency Final Thoughts   Why Training In-House Collection Sta

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Is your debtor hiding behind real estate? Don’t let them.

Collections Law

At the Law Offices of Alan M. Cohen & Associates LLC, we understand the frustration business owners face when clients don’t pay. With over 60 years of combined experience, our commercial collections lawyers have fought tirelessly to recover debts for businesses throughout Massachusetts. We are aggressive, relentless and ethical in our pursuit of your money.

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Why Tech-Forward Tax and Accounting Firms Have the Inside Track to the Future

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

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N.J. Appeals Court Affirms Dismissal of Case Over Alleged Licensing Violations

Account Recovery

In a case that was defended by Rick Perr and Monica Littman of Kaufman Dolowich, a New Jersey Appeals Court has affirmed a lower court’s dismissal of a case accusing a collection operation of violating the New Jersey Consumer Finance Licensing Act and the Fair Debt Collection Practices Act, agreeing with the state court judge that the NJCFLA does not allow for a private right of action.

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Medical Sector Suppliers collapses after 41 years trading

UK debt collections

A well known Medical Gas Suppliers company has ceased trading after plunging into administration after 41 years. Blair Milne and James Fennessey, partners with Azets, have been appointed joint administrators of medicinal gas pipeline installation and servicing specialist, Hospital Pipeline Installations Limited (HPI). Founded over 40 years ago in 1984,and headquartered on Duke Street inPaisley, Renfrewshire, with an additional office in Rochdale, England, HPI was a leading designer and installer

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Millions of Student Loans in Debt Collection, How Did We Get Here?

True Accord

Youve seen the headlines the federal government last week resumed collecting defaulted student loan payments from millions of people for the first time since the start of the pandemic. And howdebt collection will be through a Treasury Department program that withholds payments through tax refunds, wages and government benefits. This will undoubtedly have negative effects on credit scores and the resulting loss of access to funding going forward for many Americans.

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Daily Digest – May 12. Consumer Groups Granted Role in Legal Battle Over CFPB Medical Debt Rule; McKernan Tapped for Treasury Post Instead

Account Recovery

Administration Shifts Gears: CFPB Nominee McKernan Tapped for Treasury Post Instead CFPB Withdraws Massive Amount of Previously Issued Guidance Consumer Groups Granted Role in Legal Battle Over CFPB Medical Debt Rule N.J. Appeals Court Rules Debt Adjustment Law Unconstitutional for Lawyers N.J. Appeals Court Affirms Dismissal of Case Over Alleged Licensing Violations WORTH NOTING:Inflation is changing the way that we eat … A new rule from the Federal Trade Commission on unfair and deceptiv

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Driving Life & Health Overpayment Recovery: Eric Reiman Expands Leadership Role at Brown & Joseph

Brown and Joseph

Brown & Joseph is thrilled to have Eric Reiman, Vice President of Business Development, taking on an active role collaborating with Life & Health department… The post Driving Life & Health Overpayment Recovery: Eric Reiman Expands Leadership Role at Brown & Joseph appeared first on Brown & Joseph, LLC.

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Your Accounting Expertise Will Only Get You So Far: What Really Matters

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

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FTC Action Leads to Court Order Halting Phantom Debt Collection Scheme That Took Millions from Consumers and Threatened Consumers’ Credit, Homes, and Employment

Collection Industry News

As result of FTC lawsuit, federal court issues temporary restraining order halting scheme that sent fictitious debt collection notices to consumers nationwide As a result of a Federal Trade Commission lawsuit, a federal court hastemporarily haltedthe operations and frozen the assets of a phantom debt collection scheme and its operators. The scheme has operated under numerous names, including Blackrock Services, Blackstone Legal Group, Capital Legal Services, Quest Legal Group, Viking Legal Servi

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CSA Compliance Roundup - 14 May 2025

CSA

In this issue CSA meets Treasury Minister to discuss Debt Purchase & Collections CSA receives response to letter to the Justice Minister FCA changes reporting requirements for debt advice; advises of slowing pace for further reporting changes FCA appoints David Geale as Executive Director for Payments and Digital Finance FOS rise in complaints highlights regulatory pressure points for credit & collections sector UK Finance launches their Take Five to Stop Fraud campaign SRA outlines stra

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Two Steps Forward, One Step Back: The AI Journey

Account Recovery

The rapid adoption of generative AI in banking is driving significant changes in how financial institutions engage with customers and optimize their operations. KPMG’s 2025 Banking Survey reveals that nearly half of U.S. bank executives anticipate that generative AI will handle up to 40% of daily tasks by the end of the year. However, what is going on in the real world presents a contrasting narrative, with companies like Klarna adjusting their AI strategies after facing limitations in cus

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Navigating Bad Faith Claims: What Defense Attorneys Need to Know

Fraser

Under the Michigan Uniform Trade Practices Act, MCL 500.2001 et seq. , an insurer is liable for penalty interest if it fails to timely pay a claim, MCL 500.2006(1). “The purpose of the penalty is to penalize insurers for dilatory practices in settling meritorious claims, not to compensate a plaintiff for delay in recovering benefits to which he or she is ultimately determined to be entitled.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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The benefit of real estate attachments.

Collections Law

At the Law Offices of Alan M. Cohen & Associates LLC, we understand the frustration business owners face when clients don’t pay. With over 60 years of combined experience, our commercial collections lawyers have fought tirelessly to recover debts for businesses throughout Massachusetts. We are aggressive, relentless and ethical in our pursuit of your money.

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Breaking the silence: Overcoming consumer reluctance in debt recovery

CSA

Daniel Spenceley - Head of Policy The reluctance of consumers to engage with their debts is one of the most challenging - and yet most common - barriers to overcome in debt recovery. In fact, when we explored the issue of disengagement in our paper, ‘ Tackling the Engagement Gap: Addressing the reluctance of consumers to discuss debt ’, we found that millions of consumers are not engaged in dealing with their debts.

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California Appeals Court Vacates Rulings in Favor of Debt Buyer

Account Recovery

A California Appeals Court has vacated rulings in favor of a debt buyer and ordered a lower court to award summary adjudication in favor of two consumers on the grounds that they were not required to show they suffered concrete harm or needed standing to accuse the debt buyer of violating California’s Fair Debt Buying Practices Act. The background: In two nearly identical cases, the debt buyer sued consumers for unpaid debts they had incurred through online credit platforms.

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Organizing Your Business: A Step-by-Step Guide for Michigan LLCs

Fraser

Starting a business involves critical choices that shape your success and safeguard your financial future. In Michigan, forming an LLC offers entrepreneurs a powerful way to protect personal assets, simplify taxation, and maintain management flexibility. Here is a brief summary of some of the key benefits of the LLC structure: Liability Protection : An LLC creates a separation between business and personal assets, protecting members’ personal property from business liabilities.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Jimerson Birr Welcomes 2025 Summer Lawyers

Jimerson Firm

Jimerson Birr is pleased to welcome five (5) Summer Lawyers to the firm. These talented law students bring impressive academic achievements, diverse experiences, and a shared passion for business law. Over the course of the summer, they will gain hands-on experience working alongside our attorneys, contributing to meaningful client work, and further developing the skills that will shape their legal careers.

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Calls for reform: Financial Ombudsman Service at crossroads

CSA

The Credit Services Association (CSA), the only UK trade body for the debt collection and purchase industry, has released a comprehensive report highlighting the urgent need for reform of the Financial Ombudsman Service (FOS). It recommends the option of folding FOS into the Financial Conduct Authority (FCA), saving significant costs and efficiencies and improving consistency with the FCA’s overall approach.

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Bankruptcy Court Blocks Collection Efforts on Discharged Student Loans

Account Recovery

A Bankruptcy Court judge in New York has granted a plaintiff’s motion for a preliminary injunction that will block the collection efforts on thousands of student loans that individuals allege were discharged in bankruptcy, ruling that there was no legal interest in continuing to collect on these debts. Judge Elizabeth S. Stong, of the Bankruptcy Court for the Eastern District of New York, issued the ruling last week.

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How to Improve Your Credit Age

Credit Corp

How do I improve my credit age? Your credit age accounts for about 15% of your credit score. Keep old accounts open and limit new applications to maintain a good average account age. Improving credit age and credit history is one step toward enhancing your overall financial health. Its important to show lenders that you have experience managing credit responsibly.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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84 Critical Tariff Statistics Impacting Americans (2025)

The Kaplan Group

Tariffs are once again at the center of U.S. trade policy. Under President Trumps current term, sweeping new tariffs have been announced, adding to the duties that remained from the last trade war. This roundup covers 50+ key statistics on U.S. tariffs and trade developments from 2023 to 2025including whats changed, whos paying, and how its affecting the broader economy.

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Five Stories That Matter in Michigan This Week – May 16, 2025

Fraser

Federal Government Sues to Block Michigan’s Climate Lawsuits Against Fossil Fuel Companies The federal government has filed a preemptive lawsuit against Michigan to prevent the state from pursuing litigation against fossil fuel companies for climate change damages. Michigan had announced plans to join approximately similar lawsuits already pending in courts nationwide but was sued by the federal government before it could file.

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Florida Updates Collection Law to Allow Overnight Emails to Consumers

Account Recovery

The Florida Legislature has passed a bill that would allow collectors to communicate with consumers via email outside of the normal 8 a.m. to 9 p.m. window, noting that the channel is “less invasive and less disruptive” than telephone calls. 🧾 What happened: On April 29, the Florida House of Representatives voted unanimously (116-0) to pass Senate Bill 232 (SB 232), updating the states Consumer Collection Practices Act (FCCPA).

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Trump administration to garnish wages of 5.3 million defaulted student loan borrowers this summer

Collection Industry News

The Trump administrationresumed collection effortson defaulted student loans Monday after a roughly five-year hiatus andaffected borrowerscould begin feeling the financial consequences sooner than experts expected. The U.S. Department of Educationreleased new detailson what actions it plans to take, when. Heres what to know. Federal benefits could be garnished by June The Education Department said it began this week alerting around 195,000 student loan borrowers in default that their federal be

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.