Sat.Jun 01, 2024 - Fri.Jun 07, 2024

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Debt Relief Orders hit record numbers

UK debt collections

A record number of Debt Relief Orders (DROs) were taken out in April, as the £90 fee for the insolvency option was scrapped. DROs are available to those on low incomes and clear existing debt on everything from council tax to energy bills and rent. Some 3,436 Debt relief orders were taken out in April – the highest monthly number since they were introduced in 2009, figures from the Insolvency Service , external show.

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Bonding with coworkers during employee week

American Profit Recovery

By Greg: We’re a little less than two weeks away from our Annual Employee Week and I am so looking forward to it. This is a week we all look forward to. It is a chance for the ownership team to show their thanks for all our hard work, and for us all to spend some fun time together in and out of the office. We will be kicking off the week with a picnic on Monday night, an evening of bowling on Tuesday, and a trip to an Escape Room on Wednesday.

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Navient Program to Cancel Student Loan Debt Gets Put in Spotlight

Account Recovery

For those in the credit and collection industry, the portrayal of companies often leans towards the negative. However, a recent development covered by The New York Times highlights a significant, albeit under-publicized, initiative by Navient that offers a lifeline to borrowers with private student loans.

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Why Your Credit Score Isn’t Going Up

Credit Corp

Some reasons that your score hasn’t changed (or gone up) could be that the bureaus haven’t updated your credit profile yet, a bad credit utilization ratio, serious negative items outweighing recent good behavior, or errors on your credit. However, if you’ve been diligently working to improve your credit score but haven’t seen any progress, it can be frustrating.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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CFPB Creates Registry to Detect Corporate Repeat Offenders

Consumer Finance

The CFPB finalized a rule to establish a registry to detect and deter corporate offenders that have broken consumer financial protection laws.

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Judge Dismisses FCRA, FDCPA Claims For Failure to State Claim

Account Recovery

A District Court judge in North Carolina has granted a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Credit Reporting Act and the Fair Debt Collection Practices Act, ruling that the plaintiff’s amended complaint did not contain enough information to allege that a violation of either statute had taken place.

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Scottish Man sent to prison after ‘trying’ to collect Business Debt

UK debt collections

A Scottish man who decided to recklessly act as a unlicensed Debt Collector recovering a business debt, has been punished in the courts for his unlawful actions. The man banged on a customers door and shouted threats in the middle of the night over an unpaid business debt. The unpaid business debt is believed to have been owed to the mans employer. Christopher Bett, 34, of Cardenden, appeared for sentencing at Dunfermline Sheriff Court.

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CFPB Warns Against Deception in Contract Fine Print

Consumer Finance

The CFPB today issued a circular warning against the use of unlawful or unenforceable terms and conditions in contracts for consumer financial products or services.

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Boost Your Credit Score: 8 Helpful Credit Monitoring Apps

Credit Corp

The credit monitoring apps chosen are based on rankings from reputable sites in the financial space. Credit.com is owned by Credit.com Holdings, LLC. Oquirrh Mountain Law Group, PC, d/b/a Lexington Law Firm is an independent law firm that uses Credit.com Holdings, LLC, as a provider of business and administrative services. Your credit score impacts your ability to obtain a credit card, purchase a home, or even rent an apartment.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Daily Digest – June 6. Getting to Know Lynne Vellucci of Certified Solutions; NJ Appeals Court Affirms Dismissal of Hunstein Suit

Account Recovery

Getting to Know Lynne Vellucci of Certified Solutions NJ Appeals Court Affirms Dismissal of Hunstein Suit Navient Program to Cancel Student Loan Debt Gets Put in Spotlight Consumers, Advocates to Get Say in CFPB’s Open Banking Standard Capio Launches Recoveri: A Revolutionary Approach to Medical Debt Resolution WORTH NOTING: A woman is claiming to be […]

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Iconic UK Bicycle manufacturer enters liquidation

UK debt collections

An iconic bicycle manufacturer is to enter voluntary liquidation after almost 80 years crafting and designing bicycle frames. Mercian Cycles, based in Derby, launched in 1946 and has continued to create bespoke bikes by hand throughout its history. Its products have been used by cyclists who have set world records and individuals who have undertaken trips around the globe.

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CFPB Launches Process to Recognize Open Banking Standards

Consumer Finance

Today, the CFPB finalized a rule outlining the qualifications to become a recognized industry standard setting body, which can issue standards that companies can use to help them comply with the CFPB’s upcoming Personal Financial Data Rights Rule.

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Add a Default Provision to Settlement Agreements for Quick Debt Collection Success

FFGN COLLECT NY

In debt collection, speed matters. To ensure quick success in obtaining a debt collection judgment, all settlement agreements should have a default provision. A judgment clerk can enter judgment on default, without obtaining a court order, when the creditor has set forth and supported with documentary evidence a claim for a liquidated amount. The claim for the liquidated amount or sum certain should be in the initial pleadings filed with the court.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Daily Digest – June 5. Healthcare Provider, NY AG Issue Best Practices on Medical Debt Affordability, Collections; CFPB Issues Warning About Contractual Fine Print

Account Recovery

Healthcare Provider, NY AG Issue Best Practices on Medical Debt Affordability, Collections CFPB Issues Warning About Contractual Fine Print Claim That Debt Not Owed Not Enough For Collection Letters to Be Harassing, Judge Rules 30 Companies Seeking Collection Talent WORTH NOTING: The latest viral trend involving pets is called the “paws in” challenge … The […]

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Small Businesses owed £23k on average amid rising energy bills

UK debt collections

Small businesses were owed almost £23,000 in late payments for a month, according to new data, adding to the sky-rocketing energy bills that are piling pressure on concerned business owners. Late payments totalled £22,700 for the average small business, with at least one overdue invoice in May, representing a 6% year-on-year rise. This amounts to 65% of their average monthly turnover, new data from accounting software Intuit QuickBooks showed.

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Prepared Remarks of CFPB Director Rohit Chopra on the Final Rule to Detect and Deter Repeat Offenders

Consumer Finance

CFPB Director Rohit Chopra delivered remarks on the CFPB’s nonbank registration rule.

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New Study Reveals Unprecedented Levels of Debt for Americans

The Kaplan Group

A new study by The Kaplan Group shows that the debt burden has reached an all-time high for American households. We analyzed the evolution of auto loans, mortgages, credit card and student loans since 2003. Key Takeaways The total amount of debt grew by 81.5% in 20 years. Student loan debt quadrupled since 2003. With over $100,000 in debt, residents of the District of Columbia are struggling with the highest amount of debt followed by residents of Hawaii and Washington With just over $35,000, re

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Healthcare Provider, NY AG Issue Best Practices on Medical Debt Affordability, Collections

Account Recovery

In a groundbreaking move, New York Attorney General Letitia James and Northwell Health yesterday announced a historic agreement aimed at significantly improving access to financial assistance for millions of New Yorkers and “significantly” reducing medical debt collection efforts.

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US Company seizes Football club over large Unpaid Debt

UK debt collections

US investment fund Oaktree Capital Management has taken control of Italian champions Inter Milan after the football club’s previous owners, Chinese conglomerate Suning International Holdings, defaulted on a large unpaid debt of £335m. Suning’s debt relates to a loan of €270m taken out in 2021, which has accrued interest at 12 per cent and was due for repayment on Tuesday.

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CFPB Lanza Proceso para Reconocer Estándares de la Banca Abierta

Consumer Finance

CFPB finaliza normativa delineando las calificaciones para el establecimiento de las organizaciones que desarrollarán los estándares de la banca abierta.

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Appraisal Fees: A Guide for First-Time Home Buyers

Credit Corp

Buying your first home is an exciting milestone. You’ve worked hard to improve your credit, save up a down payment, and set aside enough money to cover the cost of unexpected repairs. If you want the process to go smoothly, it’s important to understand each step. Once a seller accepts your offer, you’ll need to pay for an appraisal. But how much is an appraisal fee?

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Alleged Communication Conflicts Lead to FDCPA Suit Against Collector

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Mortgage Borrowing decreasing in 2024

UK debt collections

UK Finance has released its latest Household Finance Review for Q1 2024 with the reporting highlighting that mortgage borrowing has decreased when compared with the same period the year before, despite a rise in mortgage applications at the end of 2023. Towards the end of last year as mortgage borrowing rates started to reduce, there was a noticeable uptick in the number of mortgage applications.

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CFPB Advierte Contra Engaños Escondidos en la Letra Pequeña de los Contratos

Consumer Finance

La CFPB publica circular advirtiendo acerca del uso de términos y condiciones ilegales o incumplibles en contratos de productos o servicios financieros.

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Partner Thomas Martin to attend Conference of Freight Counsel this summer

Price Meese

Price Meese Partner, Thomas C. Martin, Esq. is happy to attend the upcoming summer meeting of the Conference of Freight Counsel being held this year at Quebec City, Quebec, Canada. The Conference of Freight Counsel addresses and reviews recent case law affecting national and international transport of freight, transportation trends, and the legal impact of case law and newly created regulations affecting the transportation industry.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv