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How Large Language Models Can Revolutionize Consumer Engagement in Collections

Account Recovery

The credit and collection sector could be next. Why it matters: As collection agencies, debt buyers, fintechs, banks, and credit unions seek to improve consumer engagement, LLMs offer a potential solution for more natural and effective communication. Learn more.

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Daily Digest – April 18. Getting to Know Eddie Antoniewicz of Royal Credit Union; Judge Dismisses FDCPA Suit Over Collection Disclaimer

Account Recovery

Getting to Know Eddie Antoniewicz of Royal Credit Union Judge Dismisses FDCPA Suit Over Collection Disclaimer Pathward Bank to Pay $700k in Fines, Penalties For Seizing Funds Paid to Debt Collectors CFPB Fines Vocational School for Deceiving Students, Hiding Finance Charges WORTH NOTING: What you eat during the day can have an impact on how […] (..)

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Credit Union Vs. Bank Mortgage: Which Should You Choose?

Credit Corp

Commercial banks may be the obvious choice, but they aren’t the only option for your mortgage. Mortgage brokers , online mortgage lenders , and credit unions also originate mortgage loans. Credit unions and other non-banks are gaining in popularity for mortgage originations. Now you just need a mortgage.

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CFPB to Scale Back Supervision, Shift Focus to Combatting Consumer Fraud

Account Recovery

The Bureaus new emphasis on tangible consumer harm, while deprioritizing areas such as medical debt and digital payments, signals a shift in enforcement priorities that may influence the regulatory landscape for many companies in the credit and collection industry.

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Golden Years Going Plastic: AARP Finds Older Adults Swiping for Survival

Account Recovery

Why it matters: For professionals in debt collection agencies, debt buying companies, fintechs, banks, credit unions, and consumer finance firms, these findings underscore a growing vulnerability among older borrowers.

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Credit Union Trades Applaud CFPB Decision To Supervise Fintechs

Collection Industry News

The Consumer Financial Protection Bureau (CFPB)’s decision to establish supervisory powers over nonbank financial institutions will level the playing field and subject those companies to much-needed scrutiny, credit union trade groups informed the agency Tuesday. Response From Credit Union Trade Groups.

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The Critical Role of Payment Options in Maximizing Collections

Account Recovery

This behavior, observed in the retail world, is a crucial lesson for collection agencies, debt buyers, fintechs, banks, and credit unions. The lesson for debt collection professionals? This disparity leads to higher abandonment rates on brand-specific sites. Learn more.