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NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
For any size business, maintaining healthy cash flow is essential for survival and growth. For many organizations, managing overdue invoices and recovering outstanding debts can be a challenging and time-consuming task. This is where Business-to-Business (B2B) collection agencies come into play. However, the relationship between a collection agency, its clients, and their customers can be delicate.
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Disclosure regarding our editorial content standards. Debt collectors send debt validation letters show what debts you owe, the amount, and to whome you owe it to.
If you knew a consumer spoke a language other than English, would you use technology that allows you to call that individual and play a message in that other language, in the sound of your voice?
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Credit management has undergone a significant transformation in recent years. Whereas credit management was previously seen as the back office’s grab-can, today it is an essential part of an organisation’s financial strategy. In the process, the challenges posed by COVID-19, persistent inflation and rising interest rates also require a different, more proactive and sophisticated approach.
While many organizations hesitate to implement collection activity, there are an equal amount that may jump into it before they have done their due diligence. Following solid and systematic accounts receivables processes can help lay the groundwork for successful debt collections when necessary. And it may just help you keep a hard earned customer. If you want to manage your late invoices and your reputation at the same time, make sure you’re doing the following before proceeding with thir
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Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
While many organizations hesitate to implement collection activity, there are an equal amount that may jump into it before they have done their due diligence. Following solid and systematic accounts receivables processes can help lay the groundwork for successful debt collections when necessary. And it may just help you keep a hard earned customer. If you want to manage your late invoices and your reputation at the same time, make sure you’re doing the following before proceeding with thir
The Consumer Financial Protection Bureau (CFPB) proposed a rule that would accelerate a shift toward open banking, where consumers would have control over data about their financial lives and would gain new protections against companies misusing their data.
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?
What is Business Process Automation Business Process Automation (BPA) has been on an upward trend, rapidly transitioning from a mere direction to an absolute business necessity. Designed to speed up recurring, manual, and complex tasks, BPA enhances efficiency and empowers organisations to seamlessly streamline processes, from employee onboarding to accounts payable, contract management, and beyond.
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Disclosure regarding our editorial content standards. The credit score was invented in 1989 to make credit reports more actionable for lenders.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
The Consumer Financial Protection Bureau (CFPB) and Justice Department today issued a joint statement that reminds financial institutions that all credit applicants are protected from discrimination on the basis of their national origin, race, and other characteristics covered by the Equal Credit Opportunity Act, regardless of their immigration status.
A District Court judge in Kentucky has granted a defendant’s motion for summary judgment and denied a plaintiff’s motion for the same in a Fair Debt Collection Practices Act case that centers around the Date of First Delinquency and its materiality in inducing the plaintiff to pay off the debt in question.
NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
Embedded payment technology provides the perfect channel to streamline business operations and enhance the customer experience. In this guide, learn how adopting embedded payments can be transformative for your business. What are Embedded Payments? Embedded payment systems should be available anywhere hassle-free transactions could enhance your company’s user experience.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Not content to rely and wait for the Supreme Court to issue its ruling on whether the funding structure of the Consumer Financial Protection Bureau is constitutional or not, companion bills were introduced in the House of Representatives and Senate yesterday that aim to put the Bureau under the Congressional appropriations process.
Temporary Construction Easements (TCEs) are integral aspects of eminent domain construction projects throughout Florida. Property owners facing the taking and negotiation of a TCE must navigate a complex landscape to ensure they receive full compensation. In this article, we will: Discuss approaching the valuation of a TCE. Shed light on why TCEs are crucial for property owners.
Dealing with business debt is a challenging facet of many Australian companies’ financial landscapes. While debt can be an essential tool for growth, outstanding debts can constrain operations and hinder potential expansion. In Australia, professional debt collectors and debt collection agencies offer tailored services to assist creditors in recovering overdue accounts and managing bad debts.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Director Chopra discussed the CFPB’s proposed rule to activate a dormant authority under a 2010 law to accelerate much-needed competition and decentralization in banking and consumer finance by making it easier to switch to a new provider.
Combined companies will benefit from additional economies of scale ST. LOUIS – October 20 – The leadership of CACi and Day Knight & Associates (DKA) announced today that DKA is joining forces and merging with CACi.
On October 17, the Clearing House Association, LLC (Association) and National Automated Clearing House Association (Nacha) joined forces to submit an amicus brief in support of a credit union held liable by a district court for a fraud perpetrated by an outside party on the sender of a wire. According to the amici , the district court wrongly held the credit union which banked the beneficiary of the wire responsible for the sender’s losses, even though it had no relationship with the sender.
Business transactions are complex in nature, especially when involving major business organizations and deals. Even when negotiating with long-time business partners, there is no way to predict when issues and disputes may arise. All parties will want the best deal that favors them; unfortunately, this isn’t always possible with business negotiations and deals.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Everyone needs a break occasionally. But if you’re trying to decide if you should file for bankruptcy, going on vacation is more complicated. Here’s what you need to know. Vacation in Chapter 7 Bankruptcy You can take a vacation before filing for Chapter 7 bankruptcy if you’ve already paid for it, you weren’t experiencing financial difficulty at that time, and it’s non-refundable.
Getting to Know Laura Thesing of Credit Bureau Data Judge Grants Defense’s MSJ in FDCPA Case Over DOFD Student Loan Repayments to Have Little Impact on Economy: Fed Report Collection ‘Kingpin’ Accused of Destroying Evidence WORTH NOTING: If you haven’t figured out what to be for Halloween yet, here is someone who can help you […]
In the last three weeks, the U.S. Department of Justice (DOJ) reached two more settlements with lenders under its Combatting Redlining Initiative, which began in October 2021. On September 27, the DOJ announced that Washington Trust Company agreed to pay $9 million to resolve allegations that it engaged in redlining majority-Black and Hispanic neighborhoods in Rhode Island.
Homeownership has traditionally been considered a cornerstone of the American dream, but financial setbacks can sometimes threaten this dream, even for those who are well compensated, fiscally responsible and generally considered low-risk for foreclosure. For homeowners struggling with mortgage payments, facing the possibility of foreclosure is nothing short of terrifying.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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