Sat.Feb 24, 2024 - Fri.Mar 01, 2024

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23 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Belief in Excessive Collection Tactics Leads CFPB to Put Small-Dollar Lender Under Federal Supervision

Account Recovery

For the first time, the Consumer Financial Protection Bureau has determined that the risks surrounding the conduct of a small-dollar consumer finance company are sufficient that it needs to be supervised by the Bureau, a decision that the company contested, but was unable to convince the Bureau to change its mind.

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Are Florida Conditional Payment Bonds Really Conditional?

Jimerson Firm

Florida construction projects may or may not be protected by payment bonds, depending on the type of project and what the contract documents require. Payment bonds serve to protect the real property from construction liens when persons and entities are not paid for their work on a construction project. There are different types of payment bonds that are applicable to Florida construction projects.

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How Long Do Debts Last in Australia?

JMA

There are certain time limits that a creditor has to pursue an old debt before it becomes too old to pursue legal action. This article is for you if you currently have an old outstanding debt and want to know: How long does a creditor have to take legal action What your rights are What. Read more » The post How Long Do Debts Last in Australia? appeared first on JMA Credit Control.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Consumers Prioritizing Savings Over Debt for Tax Refunds: Survey

Account Recovery

In what could be bad news for companies across the accounts receivable management industry, a significant number of fewer consumers are choosing to use their income tax refunds to pay down their debts, instead opting to boost their savings, according to the results of a survey conducted by Bankrate.

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CFPB Issues Guidance to Rein in Rigged Comparison-Shopping Results for Credit Cards and Other Financial Products

Consumer Finance

The CFPB explained how companies operating comparison-shopping tools can break the law when they steer consumers to certain products or lenders because of kickbacks.

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January Consumer Litigation Filings: Everything Way Up

Troutman Sanders

According to a recent report by WebRecon, court filings under the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), and complaints filed with the Consumer Financial Protection Bureau (CFPB) were up double digits percentages from December 2023. The biggest jump was in TCPA filings, which increased by 78.6%!

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Legend of the ARM Industry: Phil Rosenthal

Account Recovery

To be a legend, it takes more than longevity. In fact, the longer you spend in your chosen field, the more adaptable you have to be to changing times. The accounts receivable management industry has changed a lot over the years, but one of the constants has been Phil Rosenthal.

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Number of Restaurants closing hits new high in the UK

UK debt collections

The number of restaurants closing across Britain hit a new quarterly high at the end of 2023, with more than 500 closing. There were 514 restaurants closing permanently across England, Scotland and Wales in the final quarter of last year, compared to 481 in Q2 2023, according to data obtained under the Freedom of Information Act by accountancy firm Price Bailey.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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How to Plan for Your Best Tax Refund Debt Collection Season

PDC Flow

For many consumers, a tax return is the perfect opportunity to take control of outstanding debts. That’s why tax refund season is one of the busiest times of the year for debt collection agencies. Does your agency take advantage of tax refund season to boost revenue and close more accounts? Lots of companies might want to establish a tax time collection campaign but don’t know how to prepare.

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CFPB Director Rohit Chopra Releases a Statement in Response to President Biden’s Executive Order To Protect Americans’ Sensitive Personal Data

Consumer Finance

CFPB Director Rohit Chopra releases a statement in response to President Biden’s Executive Order to protect Americans’ sensitive personal data.

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DFPI Fines Fintech Company $2.5M For Faulty Complaint Handling

Account Recovery

The California Department of Financial Protection & Innovation has fined a fintech company $2.5 million for not responding to consumer complaints in a timely manner that constitutes a violation of California’s Consumer Financial Protection Law, the DFPI said.

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Actors resorting to Debt Recovery action to get paid

UK debt collections

A large number of Actors from shows such as Call the Midwife, have had to resort to taking debt recovery action to ensure they get paid according to reports in the Deadline. Mad Dog 2020 Casting , a 25-year-old British agency that supplies background actors to major productions, is facing legal debt recovery action after failing to pay scores of clients.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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A Reference Guide of the Employee Number Thresholds Triggering the Applicability of Popular Federal Employment Regulations

Jimerson Firm

Hiring more employees for a growing business can be exciting. However, adding additional employees can change the palette of employment regulations applicable to your company. In the intricate landscape of federal employment laws, understanding which regulations apply to your company is not always straightforward. This quick reference guide will lay out a general summary of the most popular federal workplace regulations and specify how many employees must be employed at a company to trigger appl

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CFPB Emite Directrices para Regir los Resultados Arreglados de Comparaciones de Tarjetas de Crédito y Otros Productos Financieros

Consumer Finance

CFPB explica como las compañías que operan herramientas de comparación de productos financieros, pueden violar la ley cuando favorecen a ciertos productos o prestamistas, porque reciben comisiones por ello.

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Consumers With More Credit Card Debt than Emergency Savings Hits All-Time High: Bankrate

Account Recovery

Another day, yet another sign that consumers are over-extended and are at risk of falling off a financial cliff. The number of consumers who are carrying more credit card debt than emergency savings has reached its highest point since Bankrate began tracking the metric 13 years ago.

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1 in 3 Small Business owners fear closure this year

UK debt collections

Nearly one in three (31%) of small business owners anticipate the potential closure of their businesses by the end of 2024 according to research by Novuna Business Cash Flow. Novuna says that the prospect of numerous businesses facing closure is sobering, a reality underscored by a recent ONS report, showing just 3% of businesses had temporarily halted trading in the month of February 2024, with only 2% having shut down permanently.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Five simple tips for ensuring constant cash flow

On Guard

Companies exist to earn money and make a contribution to society. They get money in return for providing products or services to their customers. The money is then used to further invest in making better products or providing more comprehensive services and to expand their client base. But what happens if customers pay late or not at all for the goods and services they received?

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Third Circuit Weighs in on Mailing Vendors in Debt Collection and Article III Standing

Burr Forman

The Third Circuit Court of Appeal recently weighed in on the burgeoning number of cases alleging that debt collector use of mailing vendors requires communication with a third party about consumer debt that violates the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692c(b). Ultimately, the Third Circuit held that the consumer did not allege a sufficiently concrete injury in fact, to demonstrate standing to bring claims against the debt collector regarding its use of a mailing vendor.

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Daily Digest – March 1. Suit Accuses Collection Law Firm of Garnishing Wages Without Permission; Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing

Account Recovery

Suit Accuses Collection Law Firm of Garnishing Wages Without Permission Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing New AI Agent Startup Promises Tech With Empathy Consumers Prioritizing Savings Over Debt for Tax Refunds: Survey WORTH NOTING: Highly effective communicators usually share these four habits … Apples vs.

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Council calls off Bailiffs chasing Unpaid School dinner fees

UK debt collections

A local authority exposed by the Sunday Mail for using debt collectors to chase school meal arrears has ditched the policy. Scottish Renfrewshire Council had last year enlisted Sheriff Officers to chase hard up families over unpaid canteen bills. Officials initially denied the story before confirming it – but they have now abolished the practice after holding a review.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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CFPB Warns Digital Comparison-Shopping Operators and Lead Generators That Steering Consumers Could Violate the CFPA, But Fails to Discuss Disclosures Commonly Used in the Industry

Troutman Sanders

Can digital comparison-shopping operators or lead generators violate the Consumer Financial Protection Act (CFPA) by preferencing products or services based on financial benefit? According to today’s guidance issued by the Consumer Financial Protection Bureau (CFPB or Bureau), the answer to that question is yes. Specifically, according to the CFPB, operators of digital comparison-shopping tools can violate the CFPA’s prohibition on abusive acts or practices by steering consumers to certain produ

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Will filing for bankruptcy clear all my debts?

Roths Child Law

There are many reasons that people feel the need to file for personal bankruptcy. Unexpected medical bills, job loss or the inability to find work that pays enough to meet rising living costs have landed many people in this situation. Before filing, you should understand what a personal bankruptcy filing can and cannot do. Personal bankruptcies do not cover all types of debt While Chapter 7 and Chapter 13 bankruptcies can help with many debts, they won’t necessarily cover all of your debts.

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Daily Digest – February 29. Getting to Know Michael Cassidy of Velocity Portfolio Group; Legend of the ARM Industry: Phil Rosenthal

Account Recovery

Getting to Know Michael Cassidy of Velocity Portfolio Group Legend of the ARM Industry: Phil Rosenthal CFPB, FTC File Brief in FDCPA Convenience Fee Case Collection Firm to Pay $655K in Restitution, Fines For Not Filing Satisfactions of Judgment on Time WORTH NOTING: Now Wendy’s says it isn’t planning on rolling out dynamic pricing … […]

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Landmark New Jersey Condominium Structural Inspection Law to Enhance Safety and Compliance

Price Meese

Introduction : In a bid to ensure the safety and structural integrity of condominiums and cooperatives, New Jersey has recently implemented a groundbreaking Structural Inspection Law. Signed into law on January 8, 2024, P.L.2003, c.214, S2760/A4384, (to read the entire statute click here ) aims to establish a framework for regular inspections of condominium and cooperative buildings, addressing potential structural issues and safeguarding the well-being of residents.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.