Thu.Jan 30, 2025

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How to Foster a Culture of Innovation

Account Recovery

[EDITOR’S NOTE: I fully acknowledge from the start that this really has nothing to do with collections. But I have been sitting on this for a little while and I thought it was worth sharing, especially in the wake of all the great discussions at ARMTech last week.] A major insight from recent research suggests that users not just companies and technical experts are behind some of the most groundbreaking innovations.

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The Growth of the B2B Debt Collection Market

The Kaplan Group

The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry. Key Takeaways The B2B debt collection market is set for remarkable growth, projecting an increase from USD 4.94 billion in 2023 to USD 9.29 billion by 2030.

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Seventh Circuit Affirms Ruling for Defendant in FDCPA Case

Account Recovery

The Court of Appeals for the Seventh Circuit has affirmed a lower court’s ruling in favor of the defendant in a Fair Debt Collection Practices Act and Telephone Consumer Protection Act case, ruling that the plaintiff failed to provide sufficient evidence to support his claims. The plaintiff alleged that a debt collector violated federal and state laws by calling his cellphone 240 times during an eight-month spam, attempting to reach someone else who used to have that number, leading to phy

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AI in finance: 71% of organisations are already onboard

On Guard

A total of 71% of organisations are already leveraging AI to enhance their financial operations, with adoption set to reach nearly universal levels within the next three years, latest KPMG research shows. Financial accounting and reporting account for the biggest AI use in finance, but the AI use is spreading across more finance areas. The findings result from two KPMG studies conducted in 2024.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Getting to Know Cara Cotter of Kaleo Legal

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

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Jimerson Birr Welcomes Attorney Taylor Hainley to Its Esteemed Legal Team

Jimerson Firm

Jimerson Birr, a leader in business-focused legal services, is proud to welcome Taylor Hainley to their team of skilled legal professionals. Hainley began her journey with Jimerson Birr as a summer associate in 2023. Her meticulous approach to legal counsel and her ability to deliver customized, strategic solutions make her a vital addition to the team.

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ARM 2025: Technology Adoption and Regulatory Uncertainty Ahead

Collection Industry News

Technology adoption and potential regulatory changes will be top of mind for collections agencies for 2025. Technology will help increase agency efficiency and increase collections. And potential regulatory changes could result in substantial changes to the collections landscape. Here is a brief look at whats in store for the collections industry in 2025.

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Daily Digest – January 30. Getting to Know Cara Cotter of Kaleo Legal; Seventh Circuit Affirms Ruling for Defendant in FDCPA Case

Account Recovery

Getting to Know Cara Cotter of Kaleo Legal Seventh Circuit Affirms Ruling for Defendant in FDCPA Case CFPB Voices Support of State-Level Medical Debt Legislation Efforts How to Foster a Culture of Innovation Finvi Announces Retirement of Rozanne Andersen, a Decades-Long Luminary Leader in the Collections Industry WORTH NOTING: The states with the most collection accounts … What we know about a deadly collision between a passenger plane and a military helicopter over Washington, D.C. last n

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EITC Turns 50

Prosperity Now

By Stephanie Bonin, Senior Strategist at Economic Security Project & Vermont VITA Volunteer Today, January 31, marks the 50th anniversary of the Earned Income Tax Credit (EITC), a policy that has helped millions of working families make ends meet every year. Established in 1975, the EITC has long enjoyed broad support as a powerful, proven tool for strengthening economic stability for low- and middle-income families and workers.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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CFPB Voices Support of State-Level Medical Debt Legislation Efforts

Account Recovery

The Consumer Financial Protection Bureau is actively supporting state legislation aimed at prohibiting the reporting of medical debt to credit bureaus — a move that underscores the agencys ongoing efforts to reshape how medical debt impacts consumers’ financial health. The CFPB sent letters to lawmakers in Massachusetts, South Dakota, Oregon, and Washington, commending their efforts to ban medical debt from consumer credit reports.