Taurus Collect

AUGUST 19, 2022

Recovering money that customers owe your organisation – known as commercial debt collection is an inevitable part of every business. One of the effective ways to ensure a consistent stream of revenues is to strengthen your debt collection game. Are you looking out for the easiest way to collect debts?

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True Accord

SEPTEMBER 16, 2021

The intelligent, client-branded product for delinquent accounts uses a patented, machine learning-driven decision engine to engage customers and boost recovery rates. The client-branded product enables clients to improve collections, maintain customer relationships, and offer solutions to their customers that improve financial fitness.

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Taurus Collect

JANUARY 10, 2024

Navigating the terrain of unpaid business debts can be a formidable challenge for many businesses. In such circumstances, resorting to a commercial debt collection agency becomes not just an option, but a necessity. A popular choice among UK businesses is a “ No Cure No Pay ” debt collection service.

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PDC Flow

NOVEMBER 29, 2023

Companies often shop for payment processing services based on cost. This is because not all payment processing services are the same. Some payment softwares are designed with specific industries in mind and don’t offer the payment processing services your consumers and your office require (or include features you’ll never need).

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True Accord

MARCH 9, 2023

Delinquencies are rising across all industries, but utility debt specifically has doubled from pre-pandemic levels, and as moratoriums ended customers faced the onslaught of unpaid bills. But the pandemic did illuminate how well customers respond to digital communications and self-serve options for their utilities.

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Payment Savvy

JULY 21, 2021

To make ARM (accounts receivable management) entities more efficient, merchant service providers offer various tools to make payments convenient and fast. These solutions fully integrate with your merchant account and facilitate debt collection payment acceptance. This allows each agent a custom set-up.

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Qualco

DECEMBER 7, 2021

External events like the pandemic will continue to transform customer behavior in a permanent manner. Customers are becoming more sophisticated and the same goes with the solutions they expect from financial institutions. Luckily, customer data are flowing like an ocean around us. Challenging the status quo for debt collection.

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True Accord

MARCH 23, 2022

TrueAccord is an intelligent, digital-first collection and recovery company that uses the industry’s only adaptive intelligence: a patented machine learning engine, powered by engagement data from over 16 million consumer journeys, that dynamically personalizes every facet of the consumer experience in real-time. Feature Update: Web Chat.

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Debt RR

AUGUST 27, 2021

When you’re attempting to collect a debt from a commercial customer, you know that every second counts. After all, the older the debt is, the harder it becomes to collect. Filing a claim for unpaid debt in civil court can be a complex, time-consuming process. What Is Process Service?

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True Accord

MARCH 5, 2024

Today’s current economic climate is already influencing consumer spending and credit in 2024, and is becoming a hot topic for businesses seeking to engage past-due customers. For lenders, service providers and debt collectors, guaranteeing repayment will still be a challenge [in] 2024.”

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True Accord

FEBRUARY 7, 2022

a fintech software platform that provides payment infrastructure as a service, today announced that it partnered with TrueAccord, the leading debt collection company offering intelligent, digital-first collection and recovery solutions, to make it easier for Sila’s customers to use TrueAccord’s products and services.

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True Accord

AUGUST 4, 2021

With patient financial responsibility increasing since the enactment of the Affordable Care Act, the challenge for hospitals and healthcare providers to collect payments consistently will become even more difficult to manage as more of the financial burden falls on patients.

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Qualco

NOVEMBER 7, 2023

Although 2022 saw a modest reduction in Non-Performing Exposures (NPEs) across the European Union, financial entities, including banks and servicers, are advised to proceed with heightened vigilance. In the past, creditors used to restructure sparingly, typically reserving it for situations where amicable collections appeared implausible.

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Qualco

OCTOBER 6, 2022

Digital collections tools and self-service platforms are on the rise and have empowered lenders to work more efficiently with their customers. Due to the limited agents' experience and financial literacy, customers usually don't get a proper explanation for the plans they are proposed to follow.

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Better Credit Blog

NOVEMBER 3, 2020

Have you been receiving threatening calls and letters from a company called Advanced Collection Services? You likely have an old debt hanging over your head that they are trying to collect payment on. The problem is that sometimes they get information wrong and try to collect the wrong amount or from the wrong person.

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Taurus Collect

JUNE 28, 2021

Not paid for work done Self-Employed. While being self-employed comes with plenty of freedoms, one major challenge is dealing with missing payments. If you’ve not been paid for work done when self-employed, you’ll already know the pain. Always draw up a contract of service and state your desired payment date.

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True Accord

OCTOBER 20, 2022

Just as technology has evolved leaps and bounds, so have consumer communication preferences with that technology, especially when it comes to debt collection. So in 2021, the Consumer Financial Protection Bureau (CFPB) rolled out Regulation F under the existing Fair Debt Collection Practices Act (FDCPA).

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True Accord

JANUARY 5, 2022

Collections-as-a-Service offering is seamlessly integrated to service customer debt accounts while delivering consumer-friendly, digital-first experiences. Through an API integration, TrueAccord’s Recover debt collection solution will service charged-off debt accrued through Synapse’s lending platform.

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True Accord

JANUARY 19, 2021

The following is an excerpt from our recent ebook, Ten Critical Questions: The Buyer’s Guide to Digital Debt Collection Solutions. For lending organizations, the end result of these changes is that digital collections have shifted from a “nice to have” into a must-have. Consumers expect a seamless, self-serve experience.

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True Accord

JULY 8, 2021

Generally, when talking about artificial intelligence (AI) in regards to medical collections, we hear about how it has automated the once-painstaking process of medical coding for billing. Morgan company, found that patient collections take more than a month for 63% of healthcare providers. But why stop there?

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True Accord

JULY 1, 2021

In a recent report by the Aite Group , TrueAccord was featured in the inaugural edition of the “Retail Banking & Payments Fintech Spotlight” , which highlighted disruptive fintechs with a strong focus on technologies that improve the customer experience. The key differentiator making TrueAccord an innovative fintech disruptor?

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Credit Management Company

MAY 31, 2022

You may think your company has a handle on collecting past-due accounts, but the world of consumer and commercial debt collection is vast and complicated. Here are five reasons using a debt recovery service can benefit your business. Here are five reasons using a debt recovery service can benefit your business.

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Fico Collections

JUNE 19, 2023

Joining me for this discussion were Thomas Franke, Head of Debt Collection Service at the cooperative TeamBank, and Sven Krüssel, Head of Customer Service at VR Smart Finanz, where he looks after the self-employed and small to medium-sized enterprises (SMEs). How Is Debt Management Culture Changing?

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Taurus Collect

NOVEMBER 16, 2021

Deciding to hire a debt collector isn’t always easy. If you’ve already tried your own business debt collection, moving onto a professional agency is the next obvious step. We at Taurus Collections provide no win, no fee debt collection for businesses and have come up with a list of the main benefits of using a collection agency.

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Fico Collections

JANUARY 17, 2022

In early collections, most customers will pay within a couple of days when nudged by a friendly reminder, such as text messaging. This is a perfect opportunity for digital debt collection. With digital debt collection, this goal is much easier to achieve. Risk-Based Segmentation and Digital Debt Collection.

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CICM

JULY 26, 2023

With customers facing increasingly difficult choices about who they can afford to pay, it’s vital to make sure that the first line of financial self-defence, credit control, is properly understood and working as intended. When asked to describe credit control, most people think of collections work, which is crucially important.

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PDC Flow

JANUARY 19, 2021

Often, you find yourselves collecting a bill that consumers may not be excited to pay for a good or service that has already been delivered. Making payment as easy as possible will go a long way towards fast resolution and higher debt recovery rates. . Why is Customer Experience Important?

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PDC Flow

DECEMBER 1, 2022

Every debt collector knows the struggle of getting consumers to answer their phones. But you need to collect certain key metrics to know these new tactics are working. Collecting and analyzing your data will help you understand how your business is performing and forecast future engagement and revenue. Two different things.

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Fico Collections

MAY 2, 2023

Customers are always front and centre of business decisions and robust processes have been well-established. However, it's also undeniable that there is often an alignment between consumer expectations and what will help to achieve better performance for a financial service organisation.

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PDC Flow

AUGUST 10, 2021

The pandemic disrupted business operations and transformed debt collection security and compliance procedures. Standards that have been in place for a decade or more were no longer viable and agencies were forced to adopt digital collection practices almost overnight. What is Digital Collections? Digital Channels.

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Fico Collections

SEPTEMBER 19, 2022

Debt Collections on Tenterhooks with Six and Sevens following CFPB’s Reg F. It's an opportunity to improve the way you interact and engage with your customers. These rules require the debt collectors and recoveries staff to—if non-complaint—make significant changes on how and when they can communicate with debtors.

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Fico Collections

DECEMBER 6, 2021

Customer-centric collections isn’t a new idea, but in the current environment it has moved from a blue-sky idea to a critical initiative for many lenders. In a presentation last month at the Collections and Vulnerability Conference , I explored this topic. Inefficiency and ineffectiveness in collections has a long-term cost.

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True Accord

JULY 13, 2020

Debt collection is a highly regulated industry and as such, is notoriously slow to change. While there are a number of reasons for this , the end result is a growing gap between consumer’s expectations and the services creditors offer. . A consumer’s relationship with a debt collector begins well before any payment activities.

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UK debt collections

MAY 4, 2021

Two, you now have the problem of chasing up payment which incurs costs and resources in its self. Indirectly, the customer is costing you more by way of service due to your resources and time being allocated to the problem. Maybe they should consider that it is time to hire a debt collection agency. hours per week!

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Fico Collections

FEBRUARY 1, 2023

Any lender that is fast to act in supporting customers is likely to win and retain a competitive advantage over less well-informed market peers. It will also be crucial to the effective and strategic management of delinquency — and may also enable lenders help customers avoid its impact altogether.

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PDC Flow

NOVEMBER 17, 2022

Creating a digital omnichannel strategy for debt collection is essential for the future. Managing Member Halstead Financial Services Dianne Harrell. VP Global Strategies Cedar Financial What Does Digital Collection Mean? Any collections as a result of electronic means.". Pran Navanandan. Letters with QR codes.

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True Accord

JULY 12, 2022

With more than 20 million consumer accounts serviced through intelligent, digital-first collections products, results show better repayment and happier customers than “call to collect” agencies. TrueAccord’s customer-centric approach and commitment to creating a positive consumer experience is reflected in its 4.7

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