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Amplifying Return on Experience (ROX) in Debt Collections using ?nalytics

Qualco

Customers are becoming more sophisticated and the same goes with the solutions they expect from financial institutions. According to PWC , ROX is a metric that enables companies to measure, understand, and increase the value of their investments in areas focused on experiences be it for customers, employees, or company leaders.

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Reshaping Debt Collections with the QCR Accelerator

Qualco

THE NEW ERA OF CONSUMER LENDING In today ’ s rapidly evolving financial landscape, the significant increase in consumer lending presents new challenges for financial institutions, particularly in managing collections.

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Q2 Industry Insights: Higher Monthly Expenses for Consumers, Regulatory Guidance for Financial Institutions

True Accord

If you’re a creditor or collector working with financially distressed borrowers, considering consumer situations and preferences when attempting to collect and employing digital strategies to boost engagement are more important than ever. What’s Impacting Consumers and the Industry? NPAS, Inc., to establish a concrete injury.

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Amplifying Return on Experience (ROX) in Debt Collections using ?nalytics

Qualco

Customers are becoming more sophisticated and the same goes with the solutions they expect from financial institutions. According to PWC , ROX is a metric that enables companies to measure, understand, and increase the value of their investments in areas focused on experiences be it for customers, employees, or company leaders.

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How Was Your Digital Collections Experience in 2020?

Fico Collections

However, that doesn’t mean that this acceleration has been evenly distributed across every company in the financial services industry, nor across every part of an individual financial institution. How would you rate yourself when it comes to your collections transformation? Capturing RFD - “Reason for Deferral”.

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The Low Friction Way For Consumers to Repay: Self-Serve Options for Debt Collection

True Accord

What is a “self-serve portal” in financial services and collections? What are the benefits of offering self-service options in debt collection? Compliance : Non-compliance can be costly in the collection landscape heavily regulated by the Consumer Financial Protection Bureau (CFPB).

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CFPB’s Section 1071 Final Rule (Part 2): Deep Dive on Data Collection and Discouragement

Troutman Sanders

Please join Troutman Pepper Partner Chris Willis and his colleagues Lori Sommerfield and Caleb Rosenberg for the second installment of a special three-part series about the Consumer Financial Protection Bureau’s (CFPB) new small business lending data collection and reporting final rule — the Section 1071 rule.