Remove collections-as-an-extension-of-customer-service
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Collections as an Extension of Customer Service

C2C

Developing positive relationships with your customers will foster success for your business. This philosophy should also extend to the collection of payments. Viewing your collection process as a customer service asset will help your business maintain positive relationships and consequently.

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6 critical areas you need to focus on to build more trust with customers

American Profit Recovery

The relationships you build with customers are the lifeblood of your organization, no matter the size. In short, your business will not thrive without solid relationships with customers. You should not think of your customers as transactional. You should not think of your customers as transactional.

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Debt collections-your mission critical part of business cash flow

American Profit Recovery

A healthy debt collection process helps businesses of all sizes maintain positive cash flow which is critical for many reasons. Let’s go through some of the obvious and not so obvious reasons why debt collections is an integral part of your organization’s cash flow. Or worse, credit lines.

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Reshaping Debt Collections with the QCR Accelerator

Qualco

THE NEW ERA OF CONSUMER LENDING In today ’ s rapidly evolving financial landscape, the significant increase in consumer lending presents new challenges for financial institutions, particularly in managing collections.

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Debt collection ensures proper access to consumer credit

American Profit Recovery

The debt collection industry is a necessary component of the US economy. Professional collectors provide a critical service to both small businesses as well as nationwide organizations in helping them secure late payments from customers. Why is the debt collection industry so important? They both work hand in hand.

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Building Successful Collections Teams: Strategies for Recruitment and Growth

Qualco

In our recent study on the collections sector conducted in partnership with Deloitte France, difficulty in finding the right staff emerged as a key challenge for respondents, both among those managing Banks’ collections departments and those overseeing servicing operations. This seems to be a recurring theme.

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Collection agencies can help with some of your biggest concerns

American Profit Recovery

Customers and clients paying you on time or paying you at all can be one of your biggest concerns. Hiring a collection agency is a smart move as it provides an extension to your current accounts receivable program and your accounting department. How can a collection agency help me in other areas of my business?