category ftc 
Account Recovery
OCTOBER 24, 2022
The Federal Trade Commission has announced that it is “exploring” a rule to crack down on “junk” fees that it says are proliferating throughout the country, and one of the categories of fees could have applications in the accounts receivable management industry.
Account Recovery
OCTOBER 20, 2021
Debt collection, student loan debt relief, payday loans, and government impersonators are just a few of the categories highlighted in a Federal Trade Commission report that analyzes the regulator’s effort at addressing fraud and consumer issues that are affecting communities of color, which was released earlier this week.
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Troutman Sanders
NOVEMBER 7, 2022
The Federal Trade Commission (FTC) reached a $100 million settlement with Vonage over allegations that the internet phone service provider violated the FTC and Restore Online Shoppers’ Confidence Act (ROSCA) by adding “junk fees” and using “dark patterns” to make it difficult for consumers to cancel.
Troutman Sanders
OCTOBER 21, 2022
On October 20, the Federal Trade Commission (FTC) issued an Advanced Notice of Proposed Rulemaking, seeking public comment on the harms stemming from what it characterizes as “junk fees,” i.e., fees that are allegedly unnecessary, unavoidable, or unexpected, and that inflate costs while adding little value. This new rule would change that.
Credit Corp
NOVEMBER 9, 2020
In its annual report to Congress about debt collection complaints, the Consumer Financial Protection Bureau described collection complaints received by the Federal Trade Commission (FTC). In 2019, the FTC received 75,200 complaints about debt collectors —down from 84,500 in 2018. A statement describing your right to dispute the debt.
Public Citizen
APRIL 29, 2022
That notice seeks comment on whether the FTC should amend the Telemarketing Sales Rule to prohibit misrepresentations in business-to-business calls, and whether the FTC should amend the rule’s recordkeeping provisions to require telemarketers to retain information in seven new categories, such as keeping recordings of robocalls.
Public Citizen
NOVEMBER 8, 2021
The FTC found, however, that many of these companies often make it difficult for consumers to exercise such choices and sometimes even nudge them to share even more information. The FTC's staff report is here. The report also finds that the privacy protections many of the companies offer raised concerns.
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