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Judge Dismisses Most Claims in FDCPA Class-Action

Account Recovery

A District Court judge in Virginia has dismissed the majority of claims against several defendants in a Fair Debt Collection Practices Act class-action lawsuit, but allowed one key claim against a collection agency to proceed. Bank National Association. Learn more.

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How to deal with debt collection agencies as a consumer

American Profit Recovery

Communication is your best strategy with debt collectors Never hesitate to pick up the phone when a collection agency calls. Having that first phone call with a debt collection professional can lay the groundwork for having one less thing to worry about and eventually paying off your financial obligations.

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How Large Language Models Can Revolutionize Consumer Engagement in Collections

Account Recovery

The credit and collection sector could be next. Why it matters: As collection agencies, debt buyers, fintechs, banks, and credit unions seek to improve consumer engagement, LLMs offer a potential solution for more natural and effective communication. What’s next: Just as LLMs in AVs operate within certain parameters (e.g.,

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Why this collection agency tracks consumer compliments

American Profit Recovery

You might not think to place the words collection agency and compliments in the same sentence, especially when it comes to the consumers debt collectors are calling on. Collection agencies help consumers. The public still views collection agencies in a negative way. Compliments dispel myths.

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Mass. Division of Banks Fines Collector $25k for Role in Pay-to-Play Scandal

Account Recovery

A collection agency’s involvement in a federal pay-to-play scandal has cost it an additional $25,000 after entering into a consent order with the Massachusetts Division of Banks. Division of Banks Fines Collector $25k for Role in Pay-to-Play Scandal appeared first on AccountsRecovery.net.

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BK Filings Surge in 2024, Continuing Rebound from Historic Lows

Account Recovery

📊 What to watch: With ongoing economic uncertainty, debt collection agencies, banks, and fintech lenders should closely monitor bankruptcy trends to assess portfolio risk and adjust collection strategies accordingly. Learn more.

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Conn. Regulator Fines Agency $10k For Collecting Without Proper License

Account Recovery

A collection agency has agreed to pay a $10,000 fine as well as nearly $3,000 in back licensing fees in a consent order entered into with the Connecticut Department of Banking after the agency was alleged to have operated in the state for seven years without the proper license.