2017

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What Is Authorised Push Payment Fraud?

Fico Collections

Authorised push payment fraud has been made more attractive to criminals since the advent of real-time payment schemes, such as Faster Payments in the UK — crooks can quickly take the money and run. This type of fraud is on the rise – but what is it? And who are the victims? Authorised push payment fraud, also known as APP fraud, happens when fraudsters deceive consumers or individuals at a business to send them a payment under false pretences to a bank account controlled by the fraudster.

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Simplicity Tough Guy Contest

SimplicityCollectionSoftware

Help us name our new “TOUGH GUY” Our new “tough guy” ads that will be circulating the web and traditional marketing avenues for the next little while. In an effort to revamp our marketing ideas and techniques, this tough guy was born. Since that time, we have grown quite attached to him and his vision for our company and the collection industry in general.

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Attorney Daniel W. Sandlin and Sandlin Law Group PC Sued for Alleged FDCPA Violation

Indiana Consumer Law Group

The Indiana Consumer Law Group/The Law Office of Robert E. Duff announces the recent filing of a lawsuit against attorney Daniel W. Sandlin and Sandlin Law Group PC. Our client lived in the 10 West Apartments (formerly Cambridge Station Apartments). She moved out at the expiration of her lease, but the apartment management (Ardizzone Group Management Company) claimed she owed $315 in cleaning expenses.

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Dec 30, How Do I Find Which Debts Are In Collections?

Debt Collection Answers

I am looking to find out what debts I have in collections? Reply from DebtCollectionAnswers.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Is Your Customer Liquidating this Christmas?

Receivables Control

Why is your customer liquidating this Christmas? While you are busy trying to fill the last orders of the season, have you wondered just how many of your customers are making decisions about the life and continuity of their businesses? You may be doing all the things that are “important” this time of year. Trying to service the big retailers, scrambling to ensure credit holds are released, orders are shipped, and ensuring your billing is running smoothly as the Christmas Season

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Freedom Debt Relief Sued for Misleading Consumers

Debt Free Colorado

Offers for debt settlement and debt repayment plans often sound too-good-to-be-true. According to the Consumer Financial Protection Bureau “a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly”, Freedom Debt Relief’s offers actually were too-good-to-be-true. In a recent lawsuit, the CFPB alleges that “Freedom charges consumers without settling their debts as promised, makes customers negotiate their own settlements, misle

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District Court Clarifies FDCPA Bar Date in Letter Cases

Consumer Financial Services Law

By Caren D. Enloe When does the statute of limitations begin to run for a letter that runs afoul of the FDCPA? That is the issue which was presented in a recent case before the Eastern District of New York. In Gil v. Allied Interstate, LLC, 2017 U.S. Dist. LEXIS 182824 (E.D.N.Y. Nov. 3, 2017), the consumers filed suit June 5, 2017 seeking damages under 15 U.S.C. §1692g for a letter dated June 1, 2016.

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CreditToday’s Staff Benchmarking Survey

AGA

Many of AGA’s clients participated in CreditToday’s Staff Benchmarking Survey earlier in the year and we are happy to provide you a copy of it for your review. Is your staff size appropriate? Are you overstaffed? Understaffed? How does your staff size impact your ability to conduct critical functions? … And, how would you really know the answers to these questions?

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Is A Bank A “Debt Collector” Under California’s Rosenthal Act? Maybe Not.

FDCPA Defense

Can a bank be sued for acting as a “debt collector” under the California Rosenthal Act? You are probably tempted to answer “yes” it can, because you know the Act defines a “debt collector” to include an entity that is collecting on behalf of itself or on behalf of third parties. But a closer look at the activities performed by employees of the bank in question may reveal that it is not, in fact, collecting on its own behalf.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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When Does My Business Need A Collection Agency / Law Firm?

Turbo Recovery

The thought of chasing customers to collect the money you’re owed probably isn’t the first thought on your mind when operating a business. At Point Law, we specialize in commercial , government , and healthcare debt collections and we’re here to provide solutions to collect your unpaid invoices. Not getting paid for services performed or products sold can severely affect your cash flow.

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Combining Machine Learning with Credit Risk Scorecards

Fico Collections

With all the benefits of artificial intelligence, many of our customers are wanting to leverage machine learning to improve other types of analytic models already in use, such as credit risk assessment. With 30 years of experience with AI and machine learning under our belt, we can certainly help. My colleague Scott Zoldi blogged a few years ago about how we use AI to build credit risk models.

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Enterprise Debtor Payment Portal

SimplicityCollectionSoftware

Simplicity Debt Collection Software is pleased to announce the roll out of its new Enterprise Debtor Payment Portal. This fully functional portal allows you to empower your debtors to make payments, settle accounts, set up payment plans, confirm their information and so much more. Use this application easily from your own website or direct them to our portal, either option is now available.

Debtor 52
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Debt Collector Ryan Dillon and Dillon Legal Group Sued

Indiana Consumer Law Group

The Indiana Consumer Law Group/The Law Office of Robert E. Duff announces the recent filing of a lawsuit against Ryan Dillon and Dillon Legal Group. The Complaint alleged that Ryan Dillon and Dillon Legal Group sent a collection letter to an Indiana consumer that failed to comply with the Fair Debt Collection Practices Act because it misrepresented the consumer’s rights under the Act.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Jul 5, Negative Information Will Fall Off Millions of Credit Reports

Debt Collection Answers

If you have a judgment or tax lien on your credit reports, you may be in for a pleasant surprise. Most judgments and half of tax liens are going to come off credit reports.

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Using Alternative Data in Credit Risk Modelling

Fico Collections

When it comes to using alternative data in credit risk assessments, the field has really opened up over the last few years. Alternative data is a hot topic, in part because of the data explosion of the last few years, and in part because of the drive in lending for financial inclusion. Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk models.

Lender 52
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Modelling Deposit Price Elasticity: What Is It All About?

Fico Collections

Home Blog FICO Modelling Deposit Price Elasticity: What Is It All About? A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy FICO Admin Tue, 07/02/2019 - 02:45 by Neel Williams Senior Principal Consultant expand_less Back To Top Tue, 04/18/2023 - 08:45 The banking industry is rapidly changing as leading financial institutions have begun using predictive modelling and price optimization to improve dep

Banks 52
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How to Build Credit Risk Models Using AI and Machine Learning

Fico Collections

. Which works better for modeling credit risk: traditional scorecards or artificial intelligence and machine learning? Given the excitement around AI today, this question is inevitable. It’s also a bit silly. While some new market entrants may have a vested interest in pushing AI solutions, the fact is that traditional scorecard methods and AI bring different advantages to credit risk modeling — if you know how to use them together.

Lender 52
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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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How to Collect From Slow-Paying Customers

BYL Collections

There could be any number of legitimate reasons your customers aren't paying their bills on time. They may not have received the bill. They could be dealing with an overwhelming amount of debt and shame. Or they may be in the habit of paying after the due date. In any of these cases, your business accounting is affected when your customers don't pay in a timely manner.

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4 Reasons to Stay on top of Accounts Receivable

BYL Collections

When starting and growing a business, it's easy to get caught up in activities such as research, development, sales, customer service, and more. Cash management may be overlooked unless you start to feel it where it hurts. A steady and dependable cash flow keeps the lights on and contributes to more investment in your business. Managing recurring revenue streams or accounts receivable must be made a priority.

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Health Insurance or Not: How to Collect Patient Payments

BYL Collections

A 2017 TransUnion Healthcare analysis revealed that 68% of patients with $500 or less in medical bills did not pay the full balance in 2016. This trend is expected to rise to 95% by the year 2020. As a healthcare provider, patient care and treatment is the primary reason for doing what you do. Unfortunately, many patients will not seek treatment or continue care if they are unable to pay their bills.

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Zombie Debt

BYL Collections

Zombies may have a frightening connotation but for many American consumers, zombie debt is downright terrifying. Haunting individuals who are doing their best to pay their bills on time and rebuild their credit score , zombie debt eats at the brains of those who want to put to rest long overdue debts that they thought were resolved. What is "zombie debt" and Is It a legitimate collections practice?

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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CFPB Issues “Principles” for the Protection of Consumer Authorized Data Sharing and Aggregation

Consumer Financial Services Law

By Caren Enloe October 26, 2017 With the growth of technology and the development of the fintech market, an unprecedented amount of consumer financial data has become available. While protections through the FTC Safeguard Rule and EFTA provide certain consumer protections, there are coverage gaps as the regulatory scheme has struggled to keep up with technological advancements.

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Congress Votes to Repeal CFPB’s Arbitration Rule

Consumer Financial Services Law

By Zachary Dunn October 26, 2017 The Senate voted on Tuesday, October 24, to repeal the CFPB’s Arbitration Rule first proposed in May of 2016 and issued in its final form in July. The rule would have imposed limitations on the use of pre-dispute arbitration agreements by covered providers of consumer financial products and services. Under the Congressional Review Act, 5 U.S.C. § 801 et seq , Congress had 60 legislative days from the date of final rule enactment to pass a joint resolution of disa

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How to Assist Your Customers to Stay in Business after Natural Disaster

AGA

The recent outbreak of natural disasters left certain areas of the country reeling. No power, no water, and blocked roads resulted in no way to distribute product or services, and no way to collect receivables. Businesses both large and small were in a panic. Why? No cash flow. How are they going to get paid? The answer is – they are not! At least not in the near term.

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Debtor’s Actions Immediately After Default Doom Time Barred ECOA Claim

Consumer Financial Services Law

By Zachary Dunn October 25, 2017 An unpublished opinion from the Sixth Circuit provides a useful application of the statute of limitations to bar a debtor’s claims under the Equal Credit Opportunity Act, 15 U.S.C. § 1691e (“ECOA”). In Guy v. Mercantile Bank Mortg. Co. , 2017 U.S. App. LEXIS 19329 (6th Cir. 2017), the Guys, a married African-American couple, owned and operated separate businesses.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.