Account Recovery
DECEMBER 26, 2023
Teaching adults is different than teaching children. It’s doubtful that anyone will question that statement. Understanding how adult learners are different from children — usually because adults need to understand the “why” behind what they are being taught — is important to companies in the ARM industry who train adults on a daily basis.
PDC Flow
DECEMBER 27, 2023
QR codes are everywhere. They help people look at restaurant menus, access corporate websites, or even make purchases. Since the pandemic began, QR code payment usage has climbed, giving people a simple, fast way to access information or take action. QR code payments are good for more than just retail environments. Many businesses have started to adopt QR codes to make paying easier for their customers.
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Troutman Sanders
DECEMBER 28, 2023
Late last month, Councilmember Kenyan R. McDuffie introduced B 25-0609 , entitled the Protecting Affordable Loans Amendment Act of 2023, that proposes to opt the District of Columbia out of sections 521-523 of the Depository Institutions Deregulation and Monetary Control Act (DIDMCA). Sections 521-523 of DIDMCA empower state banks, insured state and federal savings associations, and state credit unions to charge the interest allowed by the state where they are located, regardless of where the bo
Jimerson Firm
DECEMBER 29, 2023
When a debtor files for bankruptcy, a creditor may be able to seek dismissal of the bankruptcy if the petition was filed in bad faith. This article will provide an overview of the options available to a creditor if a debtor with primarily consumer debts files for Chapter 7 bankruptcy. What is a Bad Faith Filing in Bankruptcy? A bad faith filing is one that is inconsistent with the purposes of bankruptcy or is an abuse of the bankruptcy system.
Speaker: Victor C. Barnes, CPA, MBA
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Account Recovery
DECEMBER 28, 2023
The Year in Review Washington Appeals Court Overturns Ruling for Collector on Charity Care Disclosure Most Americans Don’t Expect Financial Situations to Improve in 2024: Survey The Battle for Student Loan Payments Continues WORTH NOTING: The actors, musicians, and writers we lost in 2023 … Winter isn’t an excuse to not exercise.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Roths Child Law
DECEMBER 29, 2023
It’s stressful to have debt hanging over your head. Excessive debt is one of the chief causes of the kind of psychological distress that can lead to broken marriages, chronic health problems , trouble sleeping and more. Bankruptcy offers real financial relief – but a lot of people are hesitant to file because they’re afraid their employers will find out and fire them.
Jimerson Firm
DECEMBER 27, 2023
When a debtor files for bankruptcy, a creditor may be able to seek dismissal of the bankruptcy if the petition was filed in bad faith. This article will provide an overview of the options available to a creditor if a debtor with primarily business debts files for Chapter 7 bankruptcy. What is a Bad Faith Filing in Bankruptcy? A bad faith filing is one that is inconsistent with the purposes of bankruptcy or is an abuse of the bankruptcy system.
Account Recovery
DECEMBER 29, 2023
Suit Accuses Collector of Ignoring Cease Requests, Misleading Plaintiff with ‘Unknown Caller’ on Caller ID Calif.
Sawin & Shea
DECEMBER 28, 2023
Filing for Chapter 13 bankruptcy can provide much-needed relief if you are overwhelmed with debt and struggling to keep up with payments. Under Chapter 13, you repay a portion or all of your debt, allowing you to keep assets like your home or car. While this type of bankruptcy comes with unique advantages, it also does not fit into every situation. Before deciding what is right for you, understand what it is and consider these key Chapter 13 pros and cons.
Speaker: Kim Beynon, CPA, CGMA, PMP
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Troutman Sanders
DECEMBER 27, 2023
On December 8, the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC) (collectively, the agencies) filed an amici curiae brief urging the U.S. Court of Appeals for the Fourth Circuit to reverse a district court’s decision finding that furnishers need not investigate indirect disputes involving purely legal questions under the Fair Credit Reporting Act (FCRA).
NCBA Law Practice Management Blog
DECEMBER 23, 2023
Legaltech software vendors, are racing to add artificial intelligence features to their products, as demand has grown for tools built for law practices – so that attorneys can shift from attempting to utilize (or a ttempting to a void) general use products, like ChatGPT or Google Bard. And, even if the demand for AI among lawyers has been somewhat overstated (which it probably has ), lawyers will pay for AI services.
Account Recovery
DECEMBER 27, 2023
A utility company in Michigan will be required to publicly disclose sales of charged-off debt portfolios to the state’s Public Service Commission, and successfully fended off an effort to end the practice altogether, according to a published report from ProPublica.
Collection Industry News
DECEMBER 27, 2023
Dec 13 (Reuters) – The retail sector could continue to lead U.S. bankruptcies next year due to sticky inflation and high interest rates, but analysts expect easing monetary policy to offer some respite in the second half of 2024. There have been 591 U.S. corporate bankruptcy filings so far this year, the highest since 2020, according to data from S&P Global Market Intelligence. “The end of ultra-low interest rates that started in 2008, ushered in a resurgence of bankruptcy filing
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
NACM
DECEMBER 28, 2023
In the final Extra Credit episode of 2023, we reflect on the trends of the Credit Managers' Index (CMI). The CMI points to a considerable decline in credit conditions that are leading indicators of economic activity.Complete the CMI every month for the next 12 months and automatically be entered into a drawing to win a gift card worth between $100-.
Troutman Sanders
DECEMBER 28, 2023
To keep you informed of recent activities, below are several of the most significant federal and state events that have influenced the Consumer Financial Services industry over the past week: Federal Activities State Activities Federal Activities: On December 22, the Securities and Exchange Commission (SEC) announced that it entered a cease-and-desist order against BarnBridge, a decentralized autonomous organization (DAO).
Account Recovery
DECEMBER 27, 2023
Judge Affirms Dismissal of FDCPA Case Using New Test from Ninth Circuit Mich. Utility Allowed to Sell Debt Portfolios, But Must Disclose Sales to State Regulator Ruling in N.Y.
Collection Industry News
DECEMBER 25, 2023
New YorkCNN — The Consumer Financial Protection Bureau on Friday ordered Commonwealth Financial Systems, a debt collection agency specializing in medical debt, to shut down as a result of what CFPB determined were illegal collection practices. Specifically, the CFPB said that the company, which is based in Dickson City, Pennsylvania, “failed to conduct reasonable investigations of disputed debts and failed to inform consumer reporting companies that certain information was being disputed … (and)
Speaker: Joe Wroblewski, Senior Sales Engineer
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Account Recovery
DECEMBER 26, 2023
Collector Accused of Misleading Consumer Over Status of Debt Many Consumers Surprised by Overdraft Fees: CFPB How MrBeast Intersects with the Collection Industry How Microlearning Can Help Train Collectors Faster WORTH NOTING: 50 ways to improve your life in 2024 … Tips to help keep kids safe if they got an electronic gift for Christmas […]
Account Recovery
DECEMBER 29, 2023
More revenue cycle management units at hospitals and healthcare providers are automating some portion of the revenue cycle operations, according to the result of a nationwide survey that was conducted through the Healthcare Financial Management Association.
Account Recovery
DECEMBER 29, 2023
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?
Account Recovery
DECEMBER 29, 2023
A California state Appeals Court has reversed a lower court’s decision awarding more than $20,000 in attorney fees to the plaintiff in a Rosenthal Fair Debt Collection Practices Act case, concluding that the defendant did not receive enough notice and opportunity to be heard before the fee was awarded sua sponte as a discovery sanction.
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Account Recovery
DECEMBER 28, 2023
A lot happened in 2023 and it can be difficult to remember it all. Take this walk down memory lane … January Jan. 13: Disbarred Attorney Secretly Running Debt Resolution Firm, Not Paying Investors, Suit Alleges (link).
Account Recovery
DECEMBER 28, 2023
The Washington Court of Appeals has overturned a lower court’s ruling in favor of a collection operation that was sued because the original creditor — a healthcare provider — did not screen the plaintiff to see if he was eligible for charity care, but there is a lot of back-and-forth between both sides over the […]
Account Recovery
DECEMBER 28, 2023
Among consumers who have set financial goals for 2024, the most common one is paying down debt, according to the results of a survey conducted by Bankrate.
Account Recovery
DECEMBER 28, 2023
A petition is being organized — and so far 35,000 individuals have signed it — asking the Department of Education to cancel their student loan debts. Issues with repayment and other concerns have led 40,000 individuals to go on a “student debt strike,” according to a published report.
Speaker: Melissa Hurrington
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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