Sat.Oct 31, 2020 - Fri.Nov 06, 2020

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Skills & Qualities of a Top Performing Debt Collector | Arbeit

Arbeit Software

There are both innate qualities and learned skills that can be observed in top performing debt collectors. Debt collection agency owner, Travis Irving of HRI Group, shared with us the skills & qualities that he sees most commonly in his top performers.

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How Long Can You Collect on Credit Card Debt?

Payment Savvy

Each state gives creditors and collection agencies varying times to file suit on unpaid and delinquent credit card debt. These times are formally known as statutes of limitations. Note that in all states, these limitations are governed by state laws – not federal. Understanding the Statute of Limitations. Dependent on the state, debt collectors are allotted a finite timeframe to file suit against consumers with past due credit card balances.

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A Bill Was Sent to the Wrong Address and Is Now In Collections: What Do I Do?

Credit Corp

For many people, a call from a debt collector about a past due or delinquent account with no prior communication may signal that they’re dealing with a debt collection scammer. If you haven’t received any of the letters they say they sent—or didn’t know the debt existed in the first place—you might assume it’s not correct information.

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Extend and Oliver Join the Wells Fargo Startup Accelerator

Account Recovery

SAN FRANCISCO – Nov. 5, 2020 – Wells Fargo & Company (NYSE:WFC) announced today that companies Extend and Oliver have joined the Wells Fargo Startup Accelerator, a portfolio of startup companies that develop solutions across a broad set of domains including customer experience, payments, marketing, risk and regulation, climate change and security.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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What I love about my job is helping others

American Profit Recovery

By Tracey: I have been through many changes in my life and never for one minute would I have thought I would change careers and become a collection specialist. In January I took a great leap of faith and was offered a job at American Profit Recovery. I feel it was the best thing I ever did. It has been quite a long time since I could say I really enjoy coming to work.

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What to Look for When Buying a House

Nerd Wallet

Buying a home is the biggest purchase many people will ever make. Out of the millions of homes up for sale each year, how do you choose the right one? Your lifestyle and future plans will play a big role in what you look for when buying a house. Here are some general guidelines to help. Linda Bell is a writer at NerdWallet. Email: lbell@nerdwallet.com.

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Getting to Know Sara Woggerman of ARM Compliance Business Solutions

Account Recovery

The “Getting to Know” series is sponsored by Arbeit. Arbeit is a powerful, and easy to use communications platform that empowers businesses to reach more consumers. Innovative by nature, we are constantly listening to and understanding the businesses we partner with and developing long term industry relationships that allow us to be proactive in anticipating … The post Getting to Know Sara Woggerman of ARM Compliance Business Solutions appeared first on AccountsRecovery.net.

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Debtor profile no. 81- “Arrogant Angus”

Collect More

Everyone has dealt with an Arrogant Angus I am sure. Full of themselves, not short on confidence and always on the phone, they can be a nightmare to get money out of. Characteristics: – Massive ego. – Refers to themselves as a “disruptive entrepreneur” on their Linkedin profile. – Screens calls. – When they do answer the phone, it is with their full name only. – Says they will “get my accounts team to look into it” when you know for a fact it

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Black Friday Shopping During Coronavirus: Tips for Success

Credit Corp

Many people choose to do their shopping on Black Friday to get great deals for the holiday season. It’s one of the biggest shopping days of the year, and consumers make Black Friday purchases both in-store and online. According to research compiled by Adobe Analytics , shoppers spent $7.4 billion on online purchases alone on Black Friday in 2019.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Medicare Advantage Plans: How to Compare

Nerd Wallet

You may have heard of Medicare Advantage Plans, but do you know how to shop for one (or how they fit into the Medicare universe)? Medicare Advantage Plans are an “all-in-one” alternative to Original Medicare — meaning they replace Medicare Part A (hospital coverage), Medicare Part B (medical insurance) and often Medicare Part D (drug. Kate Ashford is a writer at NerdWallet.

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Collection Calls Subject of TCPA Complaint

Account Recovery

An individual in Florida has filed a lawsuit accusing a company of violating the Telephone Consumer Protection Act by making debt collection calls to the plaintiff’s cell phone after he had revoked consent to be contacted and told the defendant he intended to file for bankruptcy protection and asked the defendant to contact his attorney … The post Collection Calls Subject of TCPA Complaint appeared first on AccountsRecovery.net.

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How to Remove Advanced Collection Services from Your Credit Report

Better Credit Blog

Have you been receiving threatening calls and letters from a company called Advanced Collection Services? You likely have an old debt hanging over your head that they are trying to collect payment on. Advanced Collection Services is a debt collector that works on behalf of other companies to get people to pay up on their old debts. The problem is that sometimes they get information wrong and try to collect the wrong amount or from the wrong person.

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What Responsibility and Authority do SBA Lenders Have in Servicing and Liquidating Loans?

Jimerson Firm

Lenders are responsible for servicing and liquidating all of the 7(a) loans in their portfolio. CDC’s are responsible for servicing 504 loans in their portfolio, but they will only be responsible for liquidating the loan based on its designation. Lenders and CDC’s must be cognizant about their responsibilities and authority in servicing and liquidating SBA loans because failure to do so properly may lead to formal enforcement actions by the SBA Office of Credit Risk Management.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Mortgage Outlook: For November Rates, the Picture Is Hazy

Nerd Wallet

November mortgage rates forecast Mortgage rates move unpredictably in the weeks after presidential elections — not always, but often enough to humble any forecaster who is asked to predict mortgage rates in November of an election year. In contrast, mortgage rates are predictable during the month before a presidential election. I said rates wouldn’t move.

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State Promotes Beth Conklin to Director of Training and Organizational Development

Account Recovery

(MADISON, Wis., November 3, 2020) – State is pleased to announce the promotion of Beth Conklin to Director of Training and Organizational Development. Joining State in 2016, Conklin previously served as an Account Executive, managing several key State accounts. She brings more than 25 years of credit and collections industry experience as a collector and production … The post State Promotes Beth Conklin to Director of Training and Organizational Development appeared first on AccountsRecove

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1 in 6 invoices being paid late according to survey

UK debt collections

1 in 6 Small Business invoices is being paid late according to latest findings in a report conducted by a Business banking company across the UK. ‘Tide’ commissioned YouGov to survey small business decision makers, including sole traders, to discover their payment terms, how often they experience late payments, and the actual duration before invoices were settled.

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Loan Modification and Deferment Requirements for SBA Lenders

Jimerson Firm

If a borrower is experiencing difficulties making payments on their SBA loan, they may seek relief with the lender or CDC by requesting a loan modification or deferment. When a lender or CDC receives such a request from a borrower, the lender or CDC must be cognizant of the requirements of granting a modification or deferment, and recognize when the loan should be classified in liquidation instead.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Smart Money Podcast: Financial Stability and Identity Theft

Nerd Wallet

Welcome to NerdWallet’s Smart Money podcast, where we answer your real-world money questions. This week’s episode starts with a discussion of how to create more financial stability in an unstable world. Saving more if you can is a good start, but also think about how you want to feel about your money, and consider creating. Liz Weston is a writer at NerdWallet.

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Daily Digest – November 3. Judge Grants Preliminary Approval of FDCPA Class Action Settlement; Collection Calls Subject of TCPA Complaint

Account Recovery

JUDGE GRANTS PRELIMINARY APPROVAL OF SETTLEMENT IN FDCPA CLASS ACTION A District Court judge in Texas has granted preliminary approval of a settlement in a Fair Debt Collection Practices Act class-action lawsuit after a collection agency was accused of sending letters that offered individuals a limited time settlement offer on an unpaid medical debt without … The post Daily Digest – November 3.

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How to Remove Action Financial Services from Your Credit Report

Better Credit Blog

Have you failed to make payments on a debt that’s hanging over your head? Then you may start to hear from a company called Action Financial Services. Action Financial Services is a debt collection agency that may have been hired by the original owner of your debt. They have a reputation as being an aggressive and relentless collector. Unfortunately, that is not the only bad thing about being pursued by them.

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I Lost My Health Insurance, Now What?

Debt

A pink slip can be a traumatic experience but losing your employer-provided health insurance is nothing short of devastating. Since the coronavirus pandemic erupted in early 2020, tens of millions of workers lost both a paycheck and health coverage, hitting them with a double whammy of financial hardship from COVID-19. America is among very few… The post I Lost My Health Insurance, Now What?

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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The Best Cheap Homeowners Insurance for 2020

Nerd Wallet

Homeownership is already expensive, so why pay more than you need to for your homeowners insurance? Don’t settle for an expensive rate; cheap homeowners insurance can include great coverage. NerdWallet analyzed pricing data from 145 insurance companies to find the cheapest homeowners insurance in every state, as well as the country’s largest cities.

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Lawmakers, Advocates React to CFPB Debt Collection Rule

Account Recovery

Here are some reactions to the Consumer Financial Protection Bureau’s debt collection rule from lawmakers and consumer advocates “As working families struggle to pay for food, housing, and other necessities, debt collectors are flooding the courts with collection lawsuits and reporting record profits. The CFPB’s new debt collection rule fails to provide hardworking consumers with … The post Lawmakers, Advocates React to CFPB Debt Collection Rule appeared first on AccountsRecovery.net

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Consumer Financial Protection Bureau Settles with SMART Payment Plan, LLC for Deceptive Sales Practices

Consumer Finance

On November 2, 2020, the CFPB issued a consent order against SMART Payment Plan, LLC, finding that the company’s disclosures of its loan payment program contained misleading statements.

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Anger at NHS Nurses being “hounded” by Bailiff firm

UK debt collections

Frontline NHS nurses helping the fight against Coronavirus are being “hounded” by bailiffs for hospital car parking fees according to reports in the Daily Mirror. DCBL (Direct Collection Bailiffs Ltd) feature in Channel 5’s bailiff show ‘ Can’t pay? We’ll take it away ‘ and have been chasing nurses for unpaid fines for hospital parking.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.