Sat.Apr 22, 2023 - Fri.Apr 28, 2023

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3 steps to effective business-to-business collections for medium and large companies

Collections Law

Medium-sized and large companies that are having trouble collecting on delinquent debts should act quickly. Time is of the essence – and that means you have no time for collection agencies. Did you know that collection agencies can’t force business debtors to pay? They can only contact the debtor again and again in an effort to persuade them to pay.

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Creating Credit Terms for Customers

PDC Flow

Companies who sell high dollar products or offer professional services usually ask for payment after work is done or goods are delivered. Establishing clear credit terms helps customers know what to expect during billing and teaches staff proper procedure when collecting on both B2C and B2B payments. Definition of Credit Terms Credit terms can be defined as the guidelines your company creates that tell customers how and when to pay.

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A Simple Guide to Creating Better Credit Policies for Your Business

JMA

Credit policies are a set of guidelines that businesses use to manage their credit transactions and minimise their risk of financial loss. These policies define credit terms and conditions, establish credit limits, and set payment schedules. Effective credit policies are critical for businesses of all sizes and industries, as they provide a roadmap for managing.

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Over 75% of SMEs have cashflow worries says new data

UK debt collections

Latest data from Time Finance has uncovered the true impact of late payments for SMEs with 75% of UK businesses worrying about cashflow as a direct result of overdue invoices from their customers. In a recent survey into the worsening challenge of late payments, Time Finance found that chasing payments was damaging customer relationships for 17% of businesses, while 8% said the lack of essential working capital meant they were unable to afford key investments.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Appeals Court Affirms Dismissal of FDCPA Suit Related to Serving Complaint in Person During Pandemic

Account Recovery

The Court of Appeals for the Sixth Circuit has affirmed the dismissal of a Fair Debt Collection Practices Act case for lack of standing, ruling that the plaintiff was not injured when he was served in person with a collection lawsuit during the initial months of the COVID-19 pandemic nor because the defendant failed to … The post Appeals Court Affirms Dismissal of FDCPA Suit Related to Serving Complaint in Person During Pandemic first appeared on AccountsRecovery.net.

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CFPB Issues Guidance to Protect Homeowners from Illegal Collection Tactics on Zombie Mortgages

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) issued guidance on debt collectors, covered by the Fair Debt Collection Practices Act, threatening to foreclose on homes with mortgages past the statute of limitations.

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This Fair Housing Month (and All Year Round!) We Work for Housing Justice

Prosperity Now

This month celebrates Fair Housing Month and the 55th anniversary of the 1968 Fair Housing Act.

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Cleveland Becomes Latest Government to Tackle Medical Debt Burdens for its Residents

Account Recovery

The city council of Cleveland, Ohio last night approved legislation that will earmark nearly $2 million to purchase and forgive up to $190 million in unpaid medical debts for city residents, becoming the latest government entity to take measures aimed at lessening the medical debt burdens for its residents. The trend started last year in … The post Cleveland Becomes Latest Government to Tackle Medical Debt Burdens for its Residents first appeared on AccountsRecovery.net.

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Florida’s HB 837 brings significant changes to bad faith insurance framework

Jimerson Firm

On March 24, 2023, Florida Governor Ron DeSantis signed HB 837 into law. HB 837 has been a hot topic in the news and legal community because it is one of the most significant tort reform bills to make its way through the Florida legislature to date. Notably, HB 837 modifies the bad faith insurance framework, cut the longstanding statute of limitations for negligence claims in half (from four years to two years), changed Florida’s pure comparative negligence system to a modified comparative neg

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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CFPB and Federal Partners Confirm Automated Systems and Advanced Technology Not an Excuse for Lawbreaking Behavior

Consumer Finance

Four federal agencies jointly pledged today to uphold America’s commitment to the core principles of fairness, equality, and justice as emerging automated systems, including those sometimes marketed as “artificial intelligence” or “AI,” have become increasingly common in our daily lives.

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Washington Robocall Bill Signed Into Law

Troutman Sanders

As discussed here , on April 7, the Washington State legislature passed HB 1051, also known as the Robocall Scam Protection Act, expanding the scope of existing provisions of Washington’s consumer protection laws regulating robocalls and telephone solicitations to prohibit abusive telephone communication practices. On April 20, Governor Inslee signed the bill into law.

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Complaint Accuses Collector of Violating FDCPA By Responding to Cease Request with Validation Documents

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Complaint Accuses Collector of Violating FDCPA By Responding to Cease Request with Validation Documents first appeared on Accou

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Renewable Energy Company enters liquidation with huge debts

UK debt collections

RENEWABLE energy company Daylight Energy has entered liquidation. It has gone bust owing millions and leaving customers thousands of pounds out of pocket. Latest energy company to hit problems Customers of Poole-based Daylight Energy say they have lost large sums of money in deposit payments after the company “disappeared” without any communication.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Director Chopra’s Prepared Remarks on the Interagency Enforcement Policy Statement on “Artificial Intelligence”

Consumer Finance

Director Chopra provided remarks on an interagency press conference to announce the Joint Statement on Enforcement Efforts Against Discrimination and Bias in Automated Systems

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Guidelines to Refinance a Mortgage

Credit Corp

You’ve heard about the benefits that can come from a mortgage refinance , like getting a lower interest rate that can save you money on your monthly mortgage payments, helping you afford home renovations or even getting your finances back on track if done correctly. But how do you know if refinancing your mortgage is right for you? Start by asking yourself four questions to find out if a mortgage refinancing is the right option for your situation. 1.

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Bills Introduced in House, Senate to Abolish CFPB

Account Recovery

Not content with making small changes to the Consumer Financial Protection Bureau, like changing how it receives its funding or how many people are in charge, Sen. Ted Cruz [R-Texas] and Rep. Byron Donalds [R-Fla.] have introduced bills in the Senate and House of Representatives, respectively, to completely abolish the Bureau. A copy of the … The post Bills Introduced in House, Senate to Abolish CFPB first appeared on AccountsRecovery.net.

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Data-driven credit management software for customer segmentation

On Guard

Using credit management software makes it possible to bring together all customer information and generate a comprehensive customer profile. It also enables automatic profiling and segmentation. This creates a 360° view of customers, reducing risks of unpaid invoices and improving predictability of cash flow. And therefore, in the long run, customer satisfaction, or customer experience.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) issued an interim final rule amending the agency’s 2021 LIBOR transition rule.

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How to develop a high performing team

CICM

The ingredients to a high performing team What are the ingredients to making a high performing team? Let’s break down some of the qualities needed to become a best practice icon for your organisation, in Credit Management. How do you define a high-performing team, and what are some characteristics of such a team? A high performing team is one that pulls together in the same direction, shares the same focus, purpose, and understanding the role they play in delivering their organisations objective

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Transworld Systems Hires Jeff Mersmann as Executive Vice President

Account Recovery

LAKE FOREST, Ill., April 27, 2023 — Transworld Systems Inc. (TSI), the largest U.S. technology-enabled provider of accounts receivable management (ARM) solutions, announced today that Jeff Mersmann has joined the company as Executive Vice President. Mr. Mersmann joins TSI from Navient where he was President of the Pioneer Credit Recovery business unit responsible for leading collection operations.

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Colorado Supreme Court Confirms Bankruptcy Discharge Does Not Trigger Statute of Limitations to Recover Debt

Troutman Sanders

Colorado just became the latest state to recognize that a borrower’s bankruptcy discharge does not accelerate secured installment debt or trigger the final statute of limitations period to recover the debt. On April 24, the Colorado Supreme Court issued a highly anticipated decision, available here. The state supreme court reviewed the court of appeals’ holding that Colorado’s six-year statute of limitations to enforce the borrower’s mortgage loan debt began running upon the borrower’s bankruptc

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Prepared Remarks of Director Rohit Chopra at the April 2023 Financial Literacy and Education Commission

Consumer Finance

Director Chopra delivered remarks at the April 25, 2023, meeting of the Financial Literacy and Education Commission.

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What Does 2023 Have in Store for U.S. Credit Risk and FICO Score Trends?

Fico Collections

Home Blog FICO What Does 2023 Have in Store for U.S. Credit Risk and FICO Score Trends? So far in 2023, consumers have braced inflation, a balanced housing market, looming prospect of a recession, removal of medical collections data, and student loan forgiveness plan FICO Admin Tue, 02/18/2020 - 14:57 by Radha Chandra Senior Director, Scores expand_less Back To Top Fri, 04/28/2023 - 15:00 We’re almost at the mid-way point of 2023, and it is shaping up to be a year of opposing forces.

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Credit Bureau CEOs Commit to Removing Medical Debt from Reports if Ordered by CFPB

Account Recovery

The chief executives of the three major credit reporting agencies yesterday testified before the Senate Banking Committee that they would exclude all medical debts from consumers’ credit reports if they were ordered to do so by the Consumer Financial Protection Bureau, but only if they were ordered to do so. The CEOs stood their ground … The post Credit Bureau CEOs Commit to Removing Medical Debt from Reports if Ordered by CFPB first appeared on AccountsRecovery.net.

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How to develop high-performing teams | Karen Tuffs FCICM (Grad)

CICM

What are the ingredients to making a high performing team? Let’s break down some of the qualities needed to become a best practice icon for your organisation, in Credit Management. How do you define a high-performing team, and what are some characteristics of such a team? A high performing team is one that pulls together in the same direction, shares the same focus, purpose, and understanding the role they play in delivering their organisations objectives.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv