Direct Recovery

SEPTEMBER 14, 2023

As one of the most popular shows of 2023, The Bear has been streaming in millions of homes nationwide, giving regular people an inside look at the tortured souls in the restaurant industry. While the show has been getting critical acclaim for its accurate portrayal of the sometimes ups but mostly downs of running a restaurant in a post-COVID world, quite a few general business lessons are coming through the screen simultaneously.

Debt collector 59

Debt collector Collections 59

True Accord

SEPTEMBER 12, 2023

If your business and collection partners aren’t utilizing email in your debt recovery strategy, you’re leaving vital engagement opportunities (and potential collections) on the table. There are plenty of reasons why digital communications are the way to go , but reaching out through email is especially important in collections. Surveys show that 59.5% of consumers prefer email as their first choice for communication, and 14% of bill-payers prioritize payments that offer lower-friction paym

Collections 111

Collections Debt Recovery 111

Account Recovery

SEPTEMBER 12, 2023

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

Creditors 147

Creditors 147

Qualco

SEPTEMBER 12, 2023

During a tightening cycle, central banks worldwide raise interest rates in an attempt to curb inflation. As a result, loan borrowers with floating rates, also referred to as adjustable or variable rates, face higher monthly payments due to increased interest expenses. Consequently, non-performing and performing forborne exposures become more vulnerable to distress or default.

Collateral 105

Collateral Financial Institution Collections Loans 105

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

Micro Bilt

SEPTEMBER 13, 2023

If you're looking to gather detailed information on a customer, a license plate lookup tool might be the right way to go. By simply entering data on a car (e.g., VIN, license plate number, tag number, etc.), you can access detailed records on the vehicle and its owner in seconds.

Banks 86

Banks 86

Account Recovery

SEPTEMBER 15, 2023

New York Gov. Kathy Hochul yesterday signed a bill into law that will stiffen the penalty for companies that call individuals whose names appear on the national Do Not Call registry. A copy of the legislation — A4456/S4617 — can be accessed by clicking here.

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Consumer Finance

SEPTEMBER 13, 2023

The Consumer Financial Protection Bureau (CFPB) issued a new report finding that students face risk when entering into agreements with colleges to spread the upfront cost of tuition into several, interest-free loan payments

Loans 145

Loans Student Loans Student loans 145

Credit Corp

SEPTEMBER 13, 2023

Learning how to build credit can help if you have a bad credit score or want to improve your current score. You can start by getting a secured credit card, becoming an authorized user, or getting a cosigner on a loan. If you have bad credit due to derogatory marks, those marks can stay on your credit report for up to seven to ten years, depending on the type of mark.

Collection Agencies 105

Collection Agencies Collections Agency Loans Financial Institution 105

PDC Flow

SEPTEMBER 14, 2023

With so many self-serve and digital payment options available, storing credit card information is an important consideration for businesses. Is your organization storing credit card information safely? Do you know the requirements you need to follow? Learn about risks, requirements and best practices of storing customer credit card information. Why is Storing Credit Card Information a Must for Digital Payments?

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Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

Account Recovery

SEPTEMBER 15, 2023

Collector Facing Class Action Over Itemization Date Judge Remands Hunstein Copycat Back to State Court CFPB Report Spotlights Debt Issues at Colleges, Universities N.Y.

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Consumer Finance

SEPTEMBER 10, 2023

The CFPB took action against Tempoe, LLC for tricking consumers into expensive leasing agreements by concealing the contract terms and costs, and failing to provide legally required disclosures.

Financial services 140

Financial services 140

Credit Corp

SEPTEMBER 12, 2023

The top three vehicles with the cheapest insurance rates are the Subaru Outback at $1,512 per year, the Subaru Crosstrek at $1,516 per year, and the Honda CR-V LX at $1,517 per year. Nobody wants to pay too much for car insurance, so if you’re in the market for a new vehicle, it can be beneficial to know the cheapest cars to insure. You may not realize it, but your location can also determine how much you’re paying for car insurance.

Auto Insurance 97

Auto Insurance Home Insurance Retail Credit Management 97

Micro Bilt

SEPTEMBER 14, 2023

Debt collection isn't usually enjoyable, but it's a necessary part of any lending institution. Leaving too much outstanding debt out at one time can lead to financial instability and, in the worst case, insolvency. We saw this recently with the 2023 bank failures nationwide, leading to a mini-financial crisis. Keep reading.

Collections 76

Collections Banks 76

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

Account Recovery

SEPTEMBER 14, 2023

Skit.ai’s conversational Voice AI solution, which delivers fully automated, intelligent conversations at scale, has enabled the California-based debt collection agency to achieve a 27% increase in call volume so far. NEW YORK, NY (September 14, 2023) – Skit.

Collections 147

Collections Collection Agencies Collections Agency 147

Consumer Finance

SEPTEMBER 12, 2023

Director Chopra delivered remarks discussing the implosion of Lehman Brothers and the regulatory framework implemented by the CFPB.

Financial services 86

Financial services Banks 86

Credit Corp

SEPTEMBER 13, 2023

There are five main factors that make up your credit score: the amount of debt you owe, your payment history, new credit inquiries, length of credit history, and credit mix. Credit mix, which is how diversified your credit accounts are, makes up about 10% of your credit score, which can make a big difference when you’re trying to boost your score.

Credit Unions 97

Credit Unions Credit Unions Student loans Student Loans 97

Micro Bilt

SEPTEMBER 14, 2023

According to the Federal Reserve, the delinquency rates have steadily increased since 2021 and are expected to reach the levels only seen post the 2008 recession. As a result, many organizations will have to collect from their delinquent customers at a much higher rate. And who better than a third-party debt collection agency to help bring in some of the outstanding money owed?

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Collection Agencies Collections Agency Collections 67

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

Account Recovery

SEPTEMBER 14, 2023

Nearly half of consumers either “rarely” or “never” answer the phone if they are not certain who is calling, according to data released by TransUnion as part of a nationwide survey it conducted.

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Consumer Finance

SEPTEMBER 10, 2023

Director Chopra delivered prepared remarks on the CFPB’s mortgage rules.

Foreclosure 82

Foreclosure 82

Credit Corp

SEPTEMBER 12, 2023

You can get an apartment with bad credit, but it may take some strategizing. Apartment applicants with low credit scores can boost their odds by applying with a cosigner, paying more upfront, offering references, or changing the type of units they apply to. In today’s housing market, you want every possible advantage on a rental application. While letters of recommendation and a solid rental history will get you far, more and more landlords want a high credit score.

Bankruptcy 93

Bankruptcy Lender Student Loans Student loans 93

Micro Bilt

SEPTEMBER 13, 2023

There are many ways to determine someone's creditworthiness. Unfortunately, the same traditional methods are often used, excluding large groups of potentially reliable borrowers; that's where alternative credit scores can help. This contemporary scoring method gives lenders a modern way of measuring a consumer's creditworthiness using factors not traditionally considered.

Creditworthiness 67

Creditworthiness Lender Consumer Credit 67

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

Account Recovery

SEPTEMBER 14, 2023

Getting to Know Jackie Montoya of Resurgent Capital Services Appeals Court Re-Affirms Ruling for Defendant Accused of Collecting Without License Judge Grants MTD in FDCPA Case, But Notes Allegations ‘Reflect Poorly’ on Defendant Report Spotlights Number of Consumers Who Miss Out on Legit Calls Because of Scam Fears Collections Bureau of America, Ltd., Adopts Skit.

Collections 147

Collections 147

Direct Recovery

SEPTEMBER 15, 2023

An emergency fund is typically defined as a cash reserve set aside for unforeseen expenses or financial emergencies, and having one in place can help even the most substantial companies survive the tough times that inevitably come for all of us. Emergency funds are especially important for small businesses that operate with the additional risk of outstanding collections, which can throw a wrench into expected cash flow at any moment.

Collections 59

Collections 59

Credit Corp

SEPTEMBER 12, 2023

You can remove collection accounts from your credit report by disputing inaccuracies, asking for goodwill deletions, or requesting a pay for delete agreement. Collection accounts are bad for your credit score. These accounts can make it harder to get approved for new credit since they stay on your credit report for up to seven years. That’s why learning how to remove collections from your credit report can help you clean up your credit history and open more financial doors in the future.

Collections 92

Collections Collection Agencies Collections Agency Credit Bureau 92

Micro Bilt

SEPTEMBER 14, 2023

Corporate fraud has always been prevalent in the business world, but in the past decade, fraudulent activity has emerged as a leading threat that can wreak havoc on companies' financial stability, reputation, and overall operations. According to a New York Times article, this form of fraud cost companies $831 billion in 2021 alone. And the rate for these crimes continues to rise.

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Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv