Sat.Feb 24, 2024 - Fri.Mar 01, 2024

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23 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Belief in Excessive Collection Tactics Leads CFPB to Put Small-Dollar Lender Under Federal Supervision

Account Recovery

For the first time, the Consumer Financial Protection Bureau has determined that the risks surrounding the conduct of a small-dollar consumer finance company are sufficient that it needs to be supervised by the Bureau, a decision that the company contested, but was unable to convince the Bureau to change its mind.

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Are Florida Conditional Payment Bonds Really Conditional?

Jimerson Firm

Florida construction projects may or may not be protected by payment bonds, depending on the type of project and what the contract documents require. Payment bonds serve to protect the real property from construction liens when persons and entities are not paid for their work on a construction project. There are different types of payment bonds that are applicable to Florida construction projects.

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How Long Do Debts Last in Australia?

JMA

There are certain time limits that a creditor has to pursue an old debt before it becomes too old to pursue legal action. This article is for you if you currently have an old outstanding debt and want to know: How long does a creditor have to take legal action What your rights are What. Read more » The post How Long Do Debts Last in Australia? appeared first on JMA Credit Control.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Consumers Prioritizing Savings Over Debt for Tax Refunds: Survey

Account Recovery

In what could be bad news for companies across the accounts receivable management industry, a significant number of fewer consumers are choosing to use their income tax refunds to pay down their debts, instead opting to boost their savings, according to the results of a survey conducted by Bankrate.

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CFPB Issues Guidance to Rein in Rigged Comparison-Shopping Results for Credit Cards and Other Financial Products

Consumer Finance

The CFPB explained how companies operating comparison-shopping tools can break the law when they steer consumers to certain products or lenders because of kickbacks.

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Number of Restaurants closing hits new high in the UK

UK debt collections

The number of restaurants closing across Britain hit a new quarterly high at the end of 2023, with more than 500 closing. There were 514 restaurants closing permanently across England, Scotland and Wales in the final quarter of last year, compared to 481 in Q2 2023, according to data obtained under the Freedom of Information Act by accountancy firm Price Bailey.

Trade 101
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Legend of the ARM Industry: Phil Rosenthal

Account Recovery

To be a legend, it takes more than longevity. In fact, the longer you spend in your chosen field, the more adaptable you have to be to changing times. The accounts receivable management industry has changed a lot over the years, but one of the constants has been Phil Rosenthal.

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January Consumer Litigation Filings: Everything Way Up

Troutman Sanders

According to a recent report by WebRecon, court filings under the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), and complaints filed with the Consumer Financial Protection Bureau (CFPB) were up double digits percentages from December 2023. The biggest jump was in TCPA filings, which increased by 78.6%!

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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How to Plan for Your Best Tax Refund Debt Collection Season

PDC Flow

For many consumers, a tax return is the perfect opportunity to take control of outstanding debts. That’s why tax refund season is one of the busiest times of the year for debt collection agencies. Does your agency take advantage of tax refund season to boost revenue and close more accounts? Lots of companies might want to establish a tax time collection campaign but don’t know how to prepare.

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Actors resorting to Debt Recovery action to get paid

UK debt collections

A large number of Actors from shows such as Call the Midwife, have had to resort to taking debt recovery action to ensure they get paid according to reports in the Deadline. Mad Dog 2020 Casting , a 25-year-old British agency that supplies background actors to major productions, is facing legal debt recovery action after failing to pay scores of clients.

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DFPI Fines Fintech Company $2.5M For Faulty Complaint Handling

Account Recovery

The California Department of Financial Protection & Innovation has fined a fintech company $2.5 million for not responding to consumer complaints in a timely manner that constitutes a violation of California’s Consumer Financial Protection Law, the DFPI said.

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CFPB Emite Directrices para Regir los Resultados Arreglados de Comparaciones de Tarjetas de Crédito y Otros Productos Financieros

Consumer Finance

CFPB explica como las compañías que operan herramientas de comparación de productos financieros, pueden violar la ley cuando favorecen a ciertos productos o prestamistas, porque reciben comisiones por ello.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Five simple tips for ensuring constant cash flow

On Guard

Companies exist to earn money and make a contribution to society. They get money in return for providing products or services to their customers. The money is then used to further invest in making better products or providing more comprehensive services and to expand their client base. But what happens if customers pay late or not at all for the goods and services they received?

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1 in 3 Small Business owners fear closure this year

UK debt collections

Nearly one in three (31%) of small business owners anticipate the potential closure of their businesses by the end of 2024 according to research by Novuna Business Cash Flow. Novuna says that the prospect of numerous businesses facing closure is sobering, a reality underscored by a recent ONS report, showing just 3% of businesses had temporarily halted trading in the month of February 2024, with only 2% having shut down permanently.

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Consumers With More Credit Card Debt than Emergency Savings Hits All-Time High: Bankrate

Account Recovery

Another day, yet another sign that consumers are over-extended and are at risk of falling off a financial cliff. The number of consumers who are carrying more credit card debt than emergency savings has reached its highest point since Bankrate began tracking the metric 13 years ago.

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Third Circuit Weighs in on Mailing Vendors in Debt Collection and Article III Standing

Burr Forman

The Third Circuit Court of Appeal recently weighed in on the burgeoning number of cases alleging that debt collector use of mailing vendors requires communication with a third party about consumer debt that violates the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692c(b). Ultimately, the Third Circuit held that the consumer did not allege a sufficiently concrete injury in fact, to demonstrate standing to bring claims against the debt collector regarding its use of a mailing vendor.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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CFPB Warns Digital Comparison-Shopping Operators and Lead Generators That Steering Consumers Could Violate the CFPA, But Fails to Discuss Disclosures Commonly Used in the Industry

Troutman Sanders

Can digital comparison-shopping operators or lead generators violate the Consumer Financial Protection Act (CFPA) by preferencing products or services based on financial benefit? According to today’s guidance issued by the Consumer Financial Protection Bureau (CFPB or Bureau), the answer to that question is yes. Specifically, according to the CFPB, operators of digital comparison-shopping tools can violate the CFPA’s prohibition on abusive acts or practices by steering consumers to certain produ

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Council calls off Bailiffs chasing Unpaid School dinner fees

UK debt collections

A local authority exposed by the Sunday Mail for using debt collectors to chase school meal arrears has ditched the policy. Scottish Renfrewshire Council had last year enlisted Sheriff Officers to chase hard up families over unpaid canteen bills. Officials initially denied the story before confirming it – but they have now abolished the practice after holding a review.

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Daily Digest – March 1. Suit Accuses Collection Law Firm of Garnishing Wages Without Permission; Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing

Account Recovery

Suit Accuses Collection Law Firm of Garnishing Wages Without Permission Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing New AI Agent Startup Promises Tech With Empathy Consumers Prioritizing Savings Over Debt for Tax Refunds: Survey WORTH NOTING: Highly effective communicators usually share these four habits … Apples vs.

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Will filing for bankruptcy clear all my debts?

Roths Child Law

There are many reasons that people feel the need to file for personal bankruptcy. Unexpected medical bills, job loss or the inability to find work that pays enough to meet rising living costs have landed many people in this situation. Before filing, you should understand what a personal bankruptcy filing can and cannot do. Personal bankruptcies do not cover all types of debt While Chapter 7 and Chapter 13 bankruptcies can help with many debts, they won’t necessarily cover all of your debts.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Maryland Federal Court Denies Mortgage Servicer’s Motion to Dismiss Borrowers’ RESPA Claim

Troutman Sanders

The United States District Court for the District of Maryland recently denied a mortgage servicer’s motion to dismiss a putative class action claim pursuant to the Real Estate Settlement Procedures Act (RESPA) § 2605(g), providing insight as to what is required to state a claim for statutory damages with respect to alleged mishandling of escrow accounts.

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Landmark New Jersey Condominium Structural Inspection Law to Enhance Safety and Compliance

Price Meese

Introduction : In a bid to ensure the safety and structural integrity of condominiums and cooperatives, New Jersey has recently implemented a groundbreaking Structural Inspection Law. Signed into law on January 8, 2024, P.L.2003, c.214, S2760/A4384, (to read the entire statute click here ) aims to establish a framework for regular inspections of condominium and cooperative buildings, addressing potential structural issues and safeguarding the well-being of residents.

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Daily Digest – February 29. Getting to Know Michael Cassidy of Velocity Portfolio Group; Legend of the ARM Industry: Phil Rosenthal

Account Recovery

Getting to Know Michael Cassidy of Velocity Portfolio Group Legend of the ARM Industry: Phil Rosenthal CFPB, FTC File Brief in FDCPA Convenience Fee Case Collection Firm to Pay $655K in Restitution, Fines For Not Filing Satisfactions of Judgment on Time WORTH NOTING: Now Wendy’s says it isn’t planning on rolling out dynamic pricing … […]

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What Happens After a Personal Loan Bankruptcy Discharge?

Sawin & Shea

When filing for bankruptcy, you can discharge certain types of personal loans, meaning that you’re no longer legally responsible for paying off the debt. A variety of factors determine if you’ll be able to discharge all of certain personal loans, including whether the loan is secured or unsecured and whether you file via Chapter 7 or Chapter 13 bankruptcy.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv