Sat.Feb 01, 2025 - Fri.Feb 07, 2025

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The AI-Driven Transformation of Global Debt Collection

The Kaplan Group

The debt collection industry is undergoing a transformative shift, driven by the rapid advancements in artificial intelligence (AI) technology. A new study by The Kaplan Group explores the impact of AI on debt collection, highlighting the key market trends, technological innovations, and operational benefits. Key Takeaway The AI debt collection market is projected to grow at a CAGR of 16.9%, reaching $15.9 billion by 2034.

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BK Filings Surge in 2024, Continuing Rebound from Historic Lows

Account Recovery

📈 By the numbers: Total bankruptcy filings jumped 14.2% in 2024, continuing a multi-year rebound after more than a decade of decline. The 517,308 total filings for the year ending December 31, 2024, represent a significant increase from 452,990 in 2023, according to the Administrative Office of the U.S. Courts. This marks the highest volume of annual bankruptcy filings since 2020, though filings remain well below the post-Great Recession peak of 1.6 million in 2010.

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Common Reasons Why Your Invoices Go Unpaid

Enterprise Recovery

It can be easy to get frustrated and make assumptions about why your invoices aren't being paid on time. The problem is that your frustration doesn't solve or prevent the situation from happening. After years of recovering delinquent debt for B2B clients, we've identified many reasons behind late or unpaid invoices. Read on to discover the reasons behind unpaid invoices and how to tackle them effectively.

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Jumping Up: Bankruptcy Code Dollar Amounts Will Increase On April 1, 2025

In the Red

An official notice from the Judicial Conference of the United States was just published announcing that certain dollar amounts in the Bankruptcy Code will be adjusted upward by 13.2004%, perhaps the largest increase to date. Inflation adjustments are made to certain Bankruptcy Code dollar amounts every three years, and these new amounts will apply to cases filed on or after April 1, 2025.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

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AB 238 Mortgage Deferment Act for California Wildfire: Mortgage Forbearance Relief

Consumer Finance Watch

Cheryl S. Chang and Jessica A. McElroy AB 238, also referred to as the Mortgage Deferment Act, to add Title 19.1 3273.20 et seq. (the Mortgage Deferment Act or the Act), was introduced in the California legislature on January 13, 2025, … Continue reading → The post AB 238 Mortgage Deferment Act for California Wildfire: Mortgage Forbearance Relief appeared first on Consumer Finance Watch.

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ISC Finance Challenges: How to Navigate Them in a Complex Landscape

Qualco

Islamic Supply Chain Finance (ISCF) is not just a financial modelits a values-driven approach that addresses key Islamic Supply Chain Finance challenges while prioritising fairness, transparency, and sustainability. With the global ISCF market projected to reach $6.67 trillion by 2027 , businesses worldwide are increasingly adopting this transformative system to align with ethical principles and operational efficiency.

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Jumping Up: Bankruptcy Code Dollar Amounts Will Increase On April 1, 2025

In the Red

An official notice from the Judicial Conference of the United States was just published announcing that certain dollar amounts in the Bankruptcy Code will be adjusted upward by 13.2004%, perhaps the largest increase to date. Inflation adjustments are made to certain Bankruptcy Code dollar amounts every three years, and these new amounts will apply to cases filed on or after April 1, 2025.

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Jessica S. Mazariego Joins Jimerson Birr, Strengthening Firm’s Complex Commercial and Real Estate Litigation Practice

Jimerson Firm

Jimerson Birr is pleased to welcome Jessica Skoglund Mazariego to the firm, bringing her extensive experience in complex commercial and real estate litigation. Known for her strategic advocacy and collaborative client partnerships, Mazariego specializes in business and real estate disputes, including breach of contract, fraud, trade secrets, and manufacturing and distribution matters.

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Middle-Income Americans Struggling to Keep Up with Cost of Living, Despite Modest Improvement in Purchasing Power

Account Recovery

While middle-income Americans are seeing a slight improvement in purchasing power, they remain deeply concerned about the cost of living and their financial outlook, according to data released recently as part of Primericas Financial Security Monitor. Key Trends: Overall, while some signs of economic improvement are present, middle-income Americans are still feeling significant financial strain.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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WRIGHT v. McDONALD January 24, 2025 NH Trust Docket Order

McLane

This Order is offered for educational purposes only. References to law and rules may not be current or accurate. Counsel must evaluate whether the Order has utility in a given case. Download Photo: RawPixel.

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U.S. Department of Education Cancels Additional $350 Million in Woke Spending

Collection Industry News

Today, the U.S. Department of Education cancelled over $350 million in contracts and grants to several Regional Educational Laboratories and Equity Assistance Centers. The Department terminated 10 contracts totaling $336 million with the Regional Educational Laboratories, the purpose of which are supposed to support applied research, development, and technical assistance activities; however, review of the contracts uncovered wasteful and ideologically driven spending not in the interest of stude

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Using Calling in Omnichannel Debt Collection—Don’t Hang Up the Phones Just Yet

True Accord

With consumer preferences leaning more and more towards digital communications, it can be easy to consider call centers for debt collection as a thing of the past. In fact, the first prediction of call center demise came in the year 2000 Death of the Call Centerbut dont completely cross off calling to recoup delinquent funds. Phone calls serve a valuable purpose in a fully omnichannel approach, in more ways than you may think The Differences Between Outbound vs Inbound CallingAnd Why Both Are Cr

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Debt Buyer Files Motion for Sanctions in FCRA Case, Accuses Plaintiff of Doctoring Bank Statements

Account Recovery

A defendant in a Fair Credit Reporting Act case has filed a motion for sanctions against the plaintiff, accusing her of doctoring bank statements to make it appear that she did not receive the funds or make payments on the debt in question, attempting to prove her claim that she was the victim of identity theft. The background: The plaintiff filed the lawsuit in the District Court for the Northern District of Florida last April.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Kimberly Killian Law Joins Jimerson Birr, Bringing Decades of Insurance and Corporate Legal Expertise

Jimerson Firm

Jimerson Birr, a Florida-based business law firm, is pleased to announce that Kimberly Killian Law has joined the firm as Group Lead in Banking & Finance , Insurance, Franchising, and Technology Transactional & Corporate Work. Ms. Law brings over a decade of experience as an in-house attorney for major insurance companies and a strong background in commercial litigation to her new role.

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Collection Certifications Ads

Collection Industry News

The post Collection Certifications Ads appeared first on Collection Industry News.

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The Role of Tariffs in Small Business Debt

Burt and Associates

In 2025, small businesses are navigating an increasingly complex financial landscape marked by economic uncertainty, evolving trade policies, and fluctuating market conditions. Understanding the interplay between these factors is crucial for maintaining financial stability and ensuring long-term success. Economic Uncertainty and Its Impact on Small Business Debt Economic uncertainty remains a significant concern for small business owners in 2025.

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Indiana Senate Committee Considers Bill to Reform Medical Debt Collection

Account Recovery

A Senate committee in the Indiana legislature held a hearing yesterday to discuss a bipartisan bill related to how medical debts are collected in the Hoosier State, and a vote on the bill could come as soon as next week, according to its sponsor. Driving the news: Senate Bill 317, introduced by Sen. Fady Qaddoura, a Democrat, and co-sponsored by two Republicans, Sen.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Treasure Hunt: A Collection Process Helps with Revenue Generation

NCBA Law Practice Management Blog

You know, the quickest way to make more money, might be to simply collect what youre already owed. The average law firm collection percentage is in the low to mid-70s, which is a pretty significant haircut to take. And, if folks have told you that anything owed for more than 30 days is essentially uncollectible , thats not necessarily true. The real reason law firms dont collect accounts receivable is because they dont really try.

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Social Media’s Impact on Modern Life & Legal Proceedings

Jimerson Firm

Social media has fundamentally transformed how legal cases unfold in modern courtrooms, creating both opportunities and challenges for law enforcement, attorneys, and the justice system. From criminal investigations to civil litigation, platforms like Facebook, Instagram, and Twitter have become invaluable sources of evidence while simultaneously raising new questions about privacy, authenticity, and admissibility.

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The State of Small Business Debt in 2024: Insights from Global Data

Burt and Associates

The Growing Burden of Small Business Debt Small businesses are the backbone of the U.S. economy, making up 99.9% of all businesses and employing nearly half of the private workforce. However, maintaining financial stability remains a major challenge. According to the Global Findex Database 2021 , small business debt has continued to rise due to economic uncertainty, high-interest rates, and cash flow constraints.

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Eleventh Circuit Affirms Ruling Against Loan Servicer Over Convenience Fees

Account Recovery

The Court of Appeals for the Eleventh Circuit has affirmed a lower court’s ruling for the plaintiffs in a Fair Debt Collection Practices Act case over convenience fees, ruling loan servicers are prohibited from charging anything not expressly authorized by the underlying agreement or permitted by law. This decision clarifies a critical issue in the credit and collection industry whether loan servicers acting as debt collectors can impose pay-to-pay or convenience fees on consumers for exp

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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This Time It's Personal: Building a New Networking Program

NCBA Law Practice Management Blog

Most lawyers derive the most (and their best) referrals from in-person networking, with other business professionals. Generally speaking, networking is something that business professionals (including lawyers) do naturally; and so, networking is usually not something that attorneys build a strategy around. But, you can; and, it makes your networking far more effective.

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Statement on Designation of Treasury Secretary Scott Bessent as Acting Director of the Consumer Financial Protection Bureau

Consumer Finance

On January 31, 2025, President Trump designated Secretary of the Treasury Scott Bessent as Acting Director of the Consumer Financial Protection Bureau (CFPB).

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Will the Trump Administration Bring Change to Debt Collection?

FFGN COLLECT NY

In addition to state and local laws, debt collectors must comply with federal laws. Each administration comes with changes, and it’s anticipated that the Trump administration will change federal debt collection laws. Federal laws currently regulating debt collection include oversight of banking regulations, regulation of lenders, statutory limitations on the behavior and actions of debt collectors, protection of consumers, and more.

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Utah Bill Seeks to Exempt Surviving Spouses from Medical Debt

Account Recovery

A Utah lawmaker has introduced a bill that would prevent surviving spouses from being held responsible for their deceased partners medical debt. Driving the news: State Sen. Stephanie Pitcher [D-Salt Lake City] is sponsoring legislation, S.B. 175, that would amend Utahs existing statutes on family expenses, removing medical bills from the list of debts that spouses are jointly responsible for.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv