Troutman Sanders

JANUARY 3, 2023

On December 28, 2022 the New York Department of Financial Services (DFS) released its revised proposed amendments to 23 NYCRR 1 — the state’s debt collection regulation. For more information, click here.

Financial services 52

Financial services Fair Debt Collection Banks Government 52

UK debt collections

OCTOBER 15, 2021

New figures released show that Small Business Debt Collection is needed more than ever. Small Business Debt Collection action. Very often Small Business owners can be fearful of utilising a Debt Collection Agency as it may alienate their non paying customer, it shouldn’t be that way.

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Collections Bankruptcy Retail Collection Agencies 84

Troutman Sanders

JANUARY 30, 2024

To keep you informed of recent activities, below are several of the most significant federal and state events that have influenced the Consumer Financial Services industry over the past week: Federal Activities State Activities Federal Activities: On January 29, Acting Comptroller of the Office of the Comptroller of Currency (OCC) Michael J.

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Financial services Financial Institution Banks Credit Unions 52

Troutman Sanders

JUNE 21, 2023

On June 20, the Federal Trade Commission (FTC) sent letters to 50 online marketplaces nationwide, notifying them about their obligation to comply with the new Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act — or the INFORM Consumers Act — as soon as it takes effect on June 27.

Financial services 52

Financial services Collection Agencies Collections Agency Trade 52

Troutman Sanders

MARCH 11, 2024

District Court for the Western District of Texas, also stipulated that the DOE would destroy any information already collected and will follow notice-and-comment procedures for future data collection. toward the plaintiff’s litigation expenses and will publish a new Federal Register notice for proposed information collection.

Financial services 52

Financial services Garnishment Lender Banks 52

Troutman Sanders

DECEMBER 19, 2023

District Court of the Southern District of New York denied bankrupt digital asset services company Celsius Network Inc.’s The company is alleged to have illegally collected fees from customers and misrepresented its services to consumers. For more information, click here. For more information, click here.

Financial services 52

Financial services Banks Debt collector Government 52

Troutman Sanders

DECEMBER 4, 2023

The Senate Banking Committee questioned Chopra on the CFPB’s oversight of financial institutions providing benefits under the Servicemembers Civil Relief Act (SCRA), medical debt collection, so-called “junk fees,” and the increasing popularity of buy now, pay later (BNPL) products. For more information, click here.

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Financial services Collateral Banks Trade 52

Fico Collections

NOVEMBER 30, 2022

Profitability and Customer Financial Health in Retail Banking. Here’s how to strike a balance that delivers long-term benefits for customers' financial health. In my recent Forbes article , I explored a vision for the future of retail banking where the customer’s complete financial wellness is at the center of decision making.

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Retail Banks Loans Financial services 52

Qualco

OCTOBER 25, 2023

Open Banking fundamentally transforms financial services by unlocking new insights into customers' lives. It provides real-time information, helps analyse spending patterns, assess financial health, personalise products, and detect fraud. By Guy Statter , Country Manager, UK & Ireland at QUALCO.

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Credit Management Debt Recovery Retail Banks 98

Troutman Sanders

MAY 9, 2023

The bill would require digital asset firms to publish and distribute a prospectus that includes material information related to the firm’s business, financial condition, results of operations, risk factors, and conflicts of interests. Strengthen Retail (Consumer) Investor Protections.

Financial services 52

Financial services Student loans Student Loans Loans 52

True Accord

AUGUST 24, 2022

The rise of interest in BNPL is also likely influenced by increased financial uncertainty, high-interest rates and a downward trend in credit card approval. As consumers show preference for digital financial services, BNPL continues to grow and become available at more retailers. . Why are BNPLs Popular with Gen Z?

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Credit Card Debt Retail Debt Recovery Collections 98

UK debt collections

AUGUST 16, 2022

Support Services. General Retailers. Financial Services. Food & Drug Retailers. Julie Palmer, Partner at Begbies Traynor, said the data on companies in a critical financial distress painted a worrying picture. “We Sectors with the highest number of critically distressed businesses: Construction.

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Manufacturing Retail Government Construction 100

Optio Solutions

FEBRUARY 13, 2020

13, 2020) — National debt collection agency Optio Solutions celebrated its 13th anniversary Feb. The new business results from developing partnerships with national clients in retail, education, financial services and other industries. 7 while experiencing steady growth over the last several years.

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Retail Collection Agencies Collections Agency Education 52

Troutman Sanders

JULY 19, 2023

On July 13, the CFPB joined with several state attorneys general and a state regulator to take action against Prehired for allegedly using deceptive marketing and debt collection practices related to student lending. On July 11, Chopra issued remarks at the CFPB hearing on medical billing and collections.

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Financial services Lender Trade Banks 40

Fico Collections

MARCH 23, 2021

Besides telcos, the big winners from 5G's roll-out and related new revenue streams are likely to be financial services, retail, manufacturing, energy, utilities and civil infrastructure, healthcare, transport and automotive, entertainment and agriculture. Scaling the Opportunity for Financial Services.

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Retail Manufacturing Financial services Healthcare 52

Fico Collections

SEPTEMBER 30, 2022

They have been chosen because of their unique knowledge and extensive expertise across financial services, technology, business, engineering and science. Douglas Blakey, editor, Retail Banker International. Burcu currently leads credit analytics and retail credits at Akbank, one of the largest retail banks in Turkey.

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Retail Startups Banks Financial services 52

Troutman Sanders

OCTOBER 25, 2023

On October 24, the Federal Reserve Board (Fed), the Federal Deposit Insurance Corporation (FDIC), and the Office of the Comptroller of the Currency (OCC) (collectively, the agencies) finally issued their long-awaited final rule modernizing how they assess lenders’ compliance under the Community Reinvestment Act (CRA).

Banks 52

Banks Lender Credit Unions Credit Unions 52

Fico Collections

NOVEMBER 25, 2020

He has more than 15 years of experience in credit risk management, mainly within the Retail and Small business areas. In his previous position, he led retail risk management at ?eska itelna, the largest retail bank in the Czech Republic Petr has also worked at Citibank for five years in credit risk. by FICO.

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Loans Retail Lender Financial services 52

Fico Collections

SEPTEMBER 28, 2020

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. Ben Mendelsohn, Senior Vice President, Director of Retail Product Management, Fifth Third Bankcorp.

Retail 59

Retail Banks Financial services 59

Fico Collections

OCTOBER 12, 2022

Simulation and optimization are already in widespread use among banks and financial services companies, often with decisioning logic delivered via a cloud-hosted platform to test multiple ‘what ifs,’ scenarios across the customer journey. Tim has over 15 years' experience spanning banking, finance, retail and marketing analytics.

Acquisition 96

Acquisition Retail Banks Financial services 96

Troutman Sanders

NOVEMBER 1, 2021

LTD Financial Services, L.P. , as a result of an unpaid balance on a retail credit card account. In Bordeaux v. 2:16-0243 (KSH) (CLW) (D.N.J The District of New Jersey rejected these claims, finding that the letters were not false or misleading. The plaintiff owed a debt of $4,528.59

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Debt settlement Fair Debt Collection Judgment Financial services 52

Fico Collections

JUNE 30, 2021

a is part of the Erste Group, one of the largest financial services providers in Central and Eastern Europe, which serves more than 16 million customers in seven countries. “As a responsible for retail banking. “We As a digital banking leader in Slovakia we are looking forward to this cooperation,” said Zden?k by Nikhil Behl.

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Banks Financial services Retail Trade 52

Collection Industry News

MARCH 30, 2025

The Business Research Company’s Debt Collection Agencies Global Market Report 2025 Market Size, Trends, And Global Forecast 2025-2034 LONDON, GREATER LONDON, UNITED KINGDOM, March 31, 2025 /EINPresswire.com/ — Get 20% off on Global Market Reports until March 31st! KGaA, Experian plc, Atradius Collections B.V., Alorica Inc.,

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Collection Agencies Collections Agency Collections Debt Recovery 40

Troutman Sanders

OCTOBER 20, 2023

The AG’s Protracted Investigation and Litigation Savers is the largest for-profit thrift retailer in the world and generates more than $1 billion in annual revenue. The Washington AG began investigating Savers in 2014 and, after a failed negotiation, sued the retailer.

Financial services 52

Financial services Financial Institution Government Retail 52

Troutman Sanders

SEPTEMBER 16, 2022

After analyzing public feedback, as well as information gathered from the five providers of Buy Now, Pay Later (BNPL) products, the Consumer Financial Protection Bureau (CFPB) issued a report, making it clear that the CFPB plans to increase regulation of the BNPL industry. In 2020, 2.9%

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Lender Retail Loans Financial services 52

Fico Collections

MARCH 23, 2023

January saw inflation slightly pegged back compared to the end of 2022; retail sales also improved marginally in the new year. Liz joined FICO in 2006 and works closely with financial services clients in the UK, Ireland, the European Union, the Middle East and India in supporting their customer management and collections disciplines.

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Lender Retail Collections Financial services 52

Fico Collections

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. “For You can read more about this story in the full media release.

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Retail Lender Startups Banks 52

Fico Collections

JANUARY 9, 2023

Every UK bank, lender and financial services firm is likely to have the FCA’s Consumer Duty front-of-mind right now. It gives a simple instruction that firms “must act to deliver good outcomes for retail customers”. Act in good faith towards retail consumers. FICO Admin. Thu, 12/19/2019 - 16:29. by Peter Lemon.

Retail 52

Retail Government Collections Banks 52

Fico Collections

FEBRUARY 16, 2023

How FICO’s Card Alert Service Can Help Fight Card Skimming Fraud Read about the first half 2022 card skimming results from Card Alert Service. Learn how Customer Communications Services for Fraud helps protect customers from fraud in real time Learn more about FICO’s award-winning Retail Banking model 3.0

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Banks Financial Institution Retail Financial services 98

Fico Collections

NOVEMBER 23, 2021

He has successfully used data to solve complex business problems across the credit life cycle including customer engagement, origination journeys, line management and optimisation of collections strategy. Armando has over 15 years of experience in financial services with a specialization in credit products for large lenders.

Manufacturing 52

Manufacturing Banks Financial services Debt Management 52

Fico Collections

NOVEMBER 11, 2020

He has over 30 years’ experience working in senior roles across the technology, financial services and publishing industries and has a passion for using technology and pioneering approaches to drive outstanding business growth and customer retention. From 2007 he has specialized in financial services and consumer credit.

Financial services 52

Financial services Banks Debt Management Retail 52

Fico Collections

APRIL 21, 2023

However, you conducted a test where you offered ALL applicants for a retail credit product the opportunity to provide DDA data permissioned by them for consideration. Q: With the CFPB’s recently released Open Banking framework, what do you see on the horizon as far as retail lenders’ top priorities go for leveraging the framework?

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Lender Retail Financial services Financial Institution 52

Fico Collections

JUNE 21, 2022

Leading Turkish retail bank wins FICO ® Decisions Award for AI, machine learning & optimization using FICO decision optimization technology for credit limits. Watch this video on why decision optimization is becoming a core technology in financial services. itelna Modernizes Operations With Debt Collection Optimization.

Retail 52

Retail Trade Banks Startups 52

UK debt collections

JULY 24, 2024

The financial services industry warned banks would no longer make a reasonable return from funding supply chain finance programmes if payment terms were restricted to 30 days. This clearly indicates a growing problem of unpaid invoices that have not been paid within the required terms.

Trade 59

Trade Retail Banks Bankruptcy 59

Fico Collections

FEBRUARY 22, 2023

This rise occurred in a month when UK retail sales volumes were widely reported as being down relative to past years. December also saw a significant rise in UK cardholders missing one credit card payment, which underlines the financial pressures on consumers.

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Financial Institution Retail Financial services Consumer Credit 52

PDC Flow

JUNE 22, 2021

Restaurants, retail and other business to customer operations quickly deployed contactless, digital methods that kept things running. You can use digital solutions to streamline office processes, make payment collection more efficient and better serve consumers making payments.

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Client Expectations Retail Collections Financial services 67

Fico Collections

NOVEMBER 24, 2020

Striking a balance between being tough on fraud and maintaining a frictionless cardholder experience is an ongoing challenge for issuers and retail banks alike. As a whole, debit card payments are on the rise, as are cases of customer-not-present (CNP) fraud, due to the exponential growth of online shopping.

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Retail Financial services Banks 52