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Debt Collections on Tenterhooks with Six and Sevens following CFPB’s Reg F

Fico Collections

Debt Collections on Tenterhooks with Six and Sevens following CFPB’s Reg F. Consumer Financial Protection Bureau (CFPB) announced the final rules interpreting the Fair Debt Collections Practices Act (FDCPA) on July 30, which went into effect on November 30, 2021. Reg F isn't a hurdle to adjust to and live with. Embrace it.

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Katabat Speeds Digital Debt Collections with Powerful EasyCollect Mobile Payment Portal

Katabat

12, 2019 — Katabat, a leading global supplier of debt management software solutions, has launched Easy Collect, a powerful, yet easy to deploy, mobile payment portal for lenders and debt collection agencies. Easy Collect is PCI-compliant and does not require IT support for deployment. WILMINGTON, Del.,

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How Was Your Digital Collections Experience in 2020?

Fico Collections

At the risk of stating the obvious, we can likely all agree that the pandemic has significantly accelerated the adoption of online and mobile banking. One area that is often left behind in digital transformation initiatives, but that has also been a focus over the last year due to uncertain economic conditions is collections.

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4 Data Best Practices for a Timeless Digital Customer Experience

Fico Collections

Many financial institutions are trying to create a “360 degree view” of their customer to determine the best experience for them. Financial institutions should be strategic in how they approach digital transformation so that they get the right capabilities on the first try to manage data and customer actions across the business.

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Proactive Customer Communication for Fraud Prevention

Fico Collections

your mobile phone). Gaps in Contact Information Can Create Negative Experiences . Gaps in Contact Information Can Create Negative Experiences . Inaccurate customer contact information may prove to be the fly in the ointment for banks when it comes to proactive outreach. Possession – something you have (e.g a password).

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Introduction to an ML-Powered Debt Management Approach

Qualco

All those requirements can be addressed with ML, which has started to modernise the whole debt collections lifecycle. With ML, the industry is moving from the notion that collections are only about reminding customers to pay their overdue bills. There are various ways of segmenting customers in debt collections. Days past due.

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Top 3 Actions for Delinquency Management Alleviating Inflation Concerns

Fico Collections

The financial institutions who were resilient during the pandemic learned from their experiences in 2008 and were better prepared for inflation. Contact centers were then swarmed with unmanageable requests to delay payments, moratoriums, and forbearance requests, creating high call volumes and wait times. by Cyril Cherian.