Remove payment
article thumbnail

CFPB Supervisory Report Finds Issues in Several Financial Institution Practices

Troutman Sanders

Final payment amounts after deferral. Specifically, the Bureau asserted that auto finance companies used “imprecise conditional statements,” such as stating that a final payment “may be larger” (emphasis added). The CFPB alleges some financial institutions do not perform robust enough investigations of errors.

article thumbnail

CFPB Supervisory Report Finds Issues in Several Financial Institution Practices

Collection Industry News

Final payment amounts after deferral. Specifically, the Bureau asserted that auto finance companies used “imprecise conditional statements,” such as stating that a final payment “may be larger” (emphasis added). The CFPB alleges some financial institutions do not perform robust enough investigations of errors.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CFPB Filed A Judgment Against An Illinois-based Payment Processor

Collection Industry News

On January 18, the CFPB filed a proposed final judgment against an Illinois-based third-party payment processor BrightSpeed Solutions and its founder Kevin Howard (collectively, “defendants”), which ceased operations almost three years ago, settling claims that the defendants facilitated payments for telemarketing fraudsters targeting seniors.

article thumbnail

Frank Springfield Featured in Bitcoin Panel Discussion on E-Crypto News

Burr Forman

Whether it is utilizing this new technology to reach more of the unbanked or enhance their customer experience to providing customers with new products or custody options, traditional financial institutions are going to be forced to take a critical view of themselves and figure out who it is they want to be in the future to remain relevant.

article thumbnail

Consumer Protection and Safety and Soundness Perspective of Credit Union Regulation

Troutman Sanders

Associate Carlin McCrory is a regulatory, compliance, and payments attorney with experience representing financial institutions, fintechs, lenders, debt collectors, payment processors, neobanks, virtual currency companies, and mortgage servicers.

article thumbnail

Survey: Do Customers Think Banks Are Fair to Scam Victims?

Fico Collections

Because of the incredible growth of both RTP and scams (which is a topic I’ll address in depth in an upcoming FICO World 2023 panel discussion), banks must consider how this payments evolution is impacting customers. Consumer defection and acquisition are costly, as are customers who may maintain but cease to use an account.

Banks 52
article thumbnail

Retain and Grow Deposit Market Share as Interest Rates Rise

Fico Collections

introducing a highly competitive product to the market) with only a rough idea of what will happen, and then turning the tap off again (withdrawing the product from the market or reducing the rate) when balance acquisition targets are met. . Modelling Cannibalisation Flows.