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Troutman Pepper’s Fintech Capabilities and Trending Issues Impacting Fintech Companies

Troutman Sanders

As a partner in the Consumer Financial Services Practice Group, James Kim leverages his experience as a former CFPB senior enforcement attorney to provide the industry knowledge and expertise that fintechs and financial institutions require when launching new products or facing regulatory scrutiny.

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Reshaping Debt Collections with the QCR Accelerator

Qualco

THE NEW ERA OF CONSUMER LENDING In today ’ s rapidly evolving financial landscape, the significant increase in consumer lending presents new challenges for financial institutions, particularly in managing collections. INTRODUCING QCR ACCELERATOR The QCR Accelerator is a collections solution developed by QUALCO.

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Key Digital Questions Financial Institutions Should Obsess About

Fico Collections

With the impact of COVID-19, banks and financial institutions are forced to accelerate the development and deployment of their digital capabilities as access to remote channels moved from choice to necessity. With that, the speed of continuous adoption is being seen not as an exception but rather the habit.

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Enabling Financial Integrity: A Blueprint for Responsible Debt Recovery

Qualco

Responsible debt collection practices have become vital for financial institutions looking to build trust, enhance customer relationships, and contribute to a fair financial landscape. Digital Self-Service Capabilities, minimising customer service teams’ effort. Omnichannel Customer Engagement , improving payment rates.

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Integrating Judicial and Extrajudicial Strategies in Portfolio Management

Qualco

Managing loan portfolios becomes a labyrinth for financial institutions in a financial ecosystem marked by unrelenting complexity and constant change. Consequently, financial institutions operate within an economy marked by contraction and sustained inflationary pressures.

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FedNow Goes Live, Addressing Need for Speed in Banking

Troutman Sanders

Financial institutions will provide their customers with access to the instant payments through new features on their mobile apps and banking websites. There are 35 early adopter banks and credit unions, with the idea being that FedNow will eventually be adopted by the majority of banks and credit unions in the U.S.

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How Voice AI and Machine Learning Redefine Call Center Controls

Troutman Sanders

Topics include: The challenges faced by call centers; The benefits of machine learning models capable of assessing calls with accuracy that often exceeds the accuracy of a human; How these machine learning models work; What banks have learned along this journey; and For those interested in learning more, where should you start?