Sat.Aug 26, 2023 - Fri.Sep 01, 2023

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Guarding Your Wallet: How to Respond to Suspicious Debt Collector Calls

Debt Collection Answers

Photo by Moose Photos It’s a day like any other, and your phone rings with a number you don’t recognize. As you hesitantly answer, a stern voice claims to be a debt collector, demanding immediate payment for a debt you’ve never heard of. Panic sets in, followed by confusion. Is this call legitimate, or have you become the target of a ruthless scammer?

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Complaint Accuses Agency of Lying About Credit Reporting

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Brand Protection in the Collections Industry

Optio Solutions

Reputation is everything. This truth holds even more significance in industries where negative press can have far-reaching consequences. The collections industry is no exception. In an environment where bad press is the last thing anyone desires, brand protection is a paramount concern. In this landscape, adhering to regulations is crucial, and at Optio Solutions we… The post Brand Protection in the Collections Industry appeared first on Optio.

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Consumer advisory: Take action when home insurance is cancelled or costs surge

Consumer Finance

Homeowners insurance might get more expensive, or not be renewed at all. Mortgage borrowers can take steps to find more affordable options.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Update on the CFPB’s Section 1071 Final Rule

Troutman Sanders

Please join Troutman Pepper Partner Chris Willis and his colleagues Lori Sommerfield and Joe Reilly for an important update on the Consumer Financial Protection Bureau’s (CFPB) new small business lending data collection and reporting final rule — the Section 1071 Final Rule. On July 31, the U.S. District Court for the Southern District of Texas issued a preliminary injunction enjoining the CFPB from implementing and enforcing the Final Rule against members of the American Bankers Association, Te

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Discharge in Bankruptcy – Bankruptcy Basics

Sawin & Shea

What is Bankruptcy? Bankruptcy is an opportunity for someone to forge their way through what seems like an impossible debt-ridden situation and come out the other side. It is a legal way of either consolidating or discharging allowable debts in order to get a fresh start. Although businesses can also declare bankruptcy, we will focus on personal bankruptcy in this article.

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CFPB Reaches Multibillion Dollar Settlement with Credit Repair Conglomerate

Consumer Finance

Largest credit repair brands in America, including Lexington Law and CreditRepair.

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New York Federal Court Sides with CFPB, Denies Debt Holders’ Motions to Dismiss Case Alleging Violations of the FDCPA and CFPA

Troutman Sanders

On August 22, a district court judge in the Western District of New York denied the defendants’ motions to dismiss a case brought by the Consumer Financial Protection Bureau (CFPB) alleging violations of the Fair Debt Collections Practices Act (FDCPA) and Consumer Financial Protection Act (CFPA). In CFPB v. Manseth, et al , the CFPB commenced an action against three consumer debt buyer firms, now operating as one entity, and their executives.

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Judge Partially Grants MTD in FDCPA Case Over Sale of Military Memorabilia

Account Recovery

A District Court judge in Georgia has partially denied a defendant’s motion to dismiss a Fair Debt Collection Practices Act suit — while also partially granting the motion — after a lawyer who filed a collection suit against an individual was sued in a case that involves a transaction where the plaintiff was purchasing $150,000 […]

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Risk management in 2023: proactive and promising

On Guard

A thorough risk management is indispensable for any finance department. Especially in difficult economic times, there is even more pressure on this part of the financial profession. Moreover, estimating financial risks is increasingly dynamic and complex these days, for instance, due to increasing technological innovations such as crypto and blockchain.

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Statement of CFPB Director Rohit Chopra Member, FDIC Board of Directors Regarding Proposals to Improve the FDIC’s Options for Managing Large Bank Failures

Consumer Finance

Last month, the FDIC Board of Directors voted to propose a rule that would reduce the risk of bailouts and financial crises stemming from large bank failures.

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July Consumer Litigation Filings: Mixed Bag

Troutman Sanders

According to a recent report by WebRecon, court filings under the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA) were slightly up while filings under the Telephone Consumer Protection Act (TCPA) remained unchanged for the month of July. Complaints filed with the Consumer Financial Protection Bureau (CFPB) were down for the month.

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Daily Digest – August 31. Getting to Know Tony Diaz of PFC; Judge Partially Grants MTD in FDCPA Case Over Sale of Military Memorabilia

Account Recovery

Getting to Know Tony Diaz of PFC|USA Judge Partially Grants MTD in FDCPA Case Over Sale of Military Memorabilia Parking Co. to Pay $106k in Fines, Refunds in CFDCPA, CCPA Settlement with Colorado AG Conn.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Finvi’s Katabat Solution Chosen by Harmoney to Support Multiple Loan Management Platforms

Katabat

BURLINGTON, Mass. (August 28, 2023) – Finvi , a leading provider of enterprise workflow automation software built to accelerate revenue recovery and simplify the payment process, announced that Harmoney, the largest consumer-direct online lender in Australia and New Zealand, has selected Finvi’s Katabat solution to support multiple products across its multiple loan management platforms.

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What is Commercial Rent Arrears Recovery (CRAR)?

Hudson Weir

The Commercial Rent Arrears Recovery (CRAR) measures can let landlords take control of a business’ goods if it is behind on rental payments. In this guide, we’ll explain when commercial landlords can use CRAR and the potential implications for your business if it owes rent. During COVID-19, many UK businesses struggled to pay their rent. The government brought in a moratorium on commercial landlords evicting businesses as a result.

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DOJ Reaches $1.15 Million Redlining Settlement With American Bank of Oklahoma

Troutman Sanders

On August 28, the U.S. Department of Justice (DOJ) announced its eighth redlining settlement under its Combatting Redlining Initiative. The settlement between the DOJ and the American Bank of Oklahoma, which originated from a referral by the Federal Deposit Insurance Corporation (FDIC), aims to resolve allegations that the bank engaged in a pattern or practice of lending discrimination by redlining historically Black neighborhoods in the Tulsa, Oklahoma Metropolitan Statistical Area (Tulsa MSA).

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Appeals Court Remands Case Over Issue of Arbitration

Account Recovery

A change in precedent has led the Court of Appeals for the Third Circuit to remand a case back to the District Court to determine whether the owners of a debt that was purchased from the original creditor can compel arbitration after being sued for allegedly violating the Fair Debt Collection Practices Act.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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How to Manage Overdue Payments in Your Business

JMA

Having a customer not pay an invoice on time can create major cash flow issues and financial stress for any business. While an initial friendly reminder is often all that’s needed to receive payment, further escalating action may be required when a debt remains unpaid for an extended period. Unpaid invoices can happen for all. Read more » The post How to Manage Overdue Payments in Your Business appeared first on JMA Credit Control.

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Eleventh Circuit Expands on Drazen II, Holding that an Unwanted Text is Sufficient for FTSA Standing

TCPA

In a per curiam unpublished opinion, the Eleventh Circuit recently held that a plaintiff had standing to assert claims under the Florida Telephone Solicitation Act (“FTSA,” Fla. Stat. § 501.059) for his receipt of five unsolicited telemarketing text messages.

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Current Landscape of Cryptocurrency Regulation and Enforcement

Troutman Sanders

In this episode of The Crypto Exchange, our host Ethan Ostroff joins his colleagues Chris Willis and Trey Smith to discuss the current landscape of cryptocurrency regulation and enforcement. Our team offers insights to the industry about various topics, including: Regulation of cryptocurrency at the federal and state level, and what the regulators are targeting; The involvement of state attorneys general in cryptocurrency and enforcement; Movement on the legislative front, including New York’s

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Subject of FTC Action Fails in Appeal Over $5M Restitution Award

Account Recovery

The Court of Appeals for the Seventh Circuit has largely upheld an appeal in favor of the Federal Trade Commission that may wrap up a case that has been in the courts for more than six years including a trip to the Supreme Court and deals with how the regulator assesses fines for violations of […]

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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From Kindergarten to College: The First K2C Participants are Off to College and Career

Prosperity Now

It often feels like kids grow up so quickly—from kindergarten one day to college the next! But for those working on Children’s Savings Account (CSA) programs, the wait for participants to reach college-age has felt long. But now the wait is over, at least in San Francisco. The first cohort of Kindergarten to College (K2C) participants has graduated high school!

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Bring a Cannon to a Knife Fight: Why It's Important to Stand Out

NCBA Law Practice Management Blog

Law firm branding is pretty darn similar, when it comes right down to it. Logos feature the same items (like initials, gavels, columns), and color schemes are largely washed in blue, gray and white. Lawyer bios are similar , as well : went to awesome law school, won big awards, had great achievements – without a word to say about how the attorney actually helps clients.

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New York District Court Approves Class Action in FDCPA Case Alleging Improper Debt Assignment Notification

Troutman Sanders

On August 18, a judge in the U.S. District Court for the Western District of New York granted the plaintiff’s motion for class certification for alleged violations of the Fair Debt Collections Practices Act (FDCPA) relating to an allegedly improper debt assignment notification. In McCrobie v. Palisades Acquisition XVI, LLC , the plaintiff incurred a credit card debt, which was later assigned to a new creditor.

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Agency to Pay $6k Fine to Minn. Regulator for Collecting on Amounts Not Expressly Authorized

Account Recovery

The State of Minnesota’s Department of Commerce has fined a collection operation $10,000 — but stayed $4,000 of the penalty — after the operation was accused of attempting to collect on amounts not expressly authorized by the agreement creating the debt and for failing to completely respond to the Department’s requests for information.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.