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When individuals or businesses fall behind in payments, the situation often results in frustration and a breakdown in communication for both the debtor and the creditor. Falling on hard times or being unable to meet financial obligations is never a smooth process, but there are steps creditors can take to create better relationships with debtors. Building positive relationships, or at least productive ones, goes beyond the baseline step of following the Fair Debt Collection Practices Act (FDCPA)
Just as technology has evolved leaps and bounds, so have consumer communication preferences, especially when it comes to debt collection. The Consumer Financial Protection Bureau (CFPB) recognized in Regulation F—rules updating the Fair Debt Collection Practices Act (FDCPA)—that consumers in debt want to communicate with debt collectors through digital channels, like email and SMS.
Buried inside a resolution introduced last week in the House of Representatives that seeks to codify that access to utilities, such as heat, water, and electricity are human rights is language that would ban the sale of uncollected household debt to collection agencies and filing “adverse” reports with credit reporting agencies, among other provisions.
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
When selling your goods and services to another business, it's wise for both parties to sign a legally-binding agreement. This agreement will set expectations for both parties as well as provide proof of the arrangement if one of the parties doesn't come through. A contract is an invaluable record that you and your business client are willingly working together.
Disgruntled Airbnb guests are taking to Twitter and TikTok to vent about everything from cleaning fees to misleading listings. But they aren’t the only ones with complaints: Airbnb hosts themselves have become increasingly disillusioned with the platform and its disrespectful guests. On message boards and Facebook groups, hosts are sharing their own challenges and horror.
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Disgruntled Airbnb guests are taking to Twitter and TikTok to vent about everything from cleaning fees to misleading listings. But they aren’t the only ones with complaints: Airbnb hosts themselves have become increasingly disillusioned with the platform and its disrespectful guests. On message boards and Facebook groups, hosts are sharing their own challenges and horror.
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Collector Facing Class Action for Allegedly Shortening Validation Period appeared first on AccountsRecovery.net.
To encourage parties to transact with debtors in bankruptcy, the Bankruptcy Code in corporate bankruptcies provides highest priority to “administrative expenses,” which include “the actual, necessary costs and expenses of preserving the estate.” 11 U.S.C. § 503(b); id. § 507(a)(2). Section 365 of the Bankruptcy Code permits the assumption or rejection of any executory contract—a contract in which the parties have ongoing duties of performance to each other
Some would-be home buyers are rooting for a full-on housing market crash because prices have zoomed so far past the point of affordability. Please “crash faster so I might be able to own my own place one day,” a Twitter user pleaded. Another user tweeted, “Let’s hope there’s a housing market crash so people have. Holden Lewis writes for NerdWallet. Email: hlewis@nerdwallet.com.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
TAMPA, Fla. – Sept. 26, 2022 – ProVest, an industry leader in serving legal process,announced a new compliance solution for its clients. Clients can now follow each audit step taken on every job in the ProVest QA PDF document. Files can be exported and stored on the client’s system for easy retrieval and used as … The post ProVest Introduces a Compliance Solution appeared first on AccountsRecovery.net.
Anyone working in the collections space should be familiar with the federal Fair Debt Collection Practices Act (“FDCPA”) and its regulation, Regulation F; but did you know that there are multiple debt collection laws and regulations at the state and local level too? State and local laws and regulations often mirror aspects of the FDCPA, however, there are a handful which are remarkably different from the FDCPA.
Gas inflation has broken records at a dizzying pace: In June 2022, the national average gas price hit a high of more than $5 per gallon, according to data from the U.S. Energy Information Administration. Simultaneously, the Consumer Price Index, which measures how the cost of consumer goods and services changes over time, saw its. Hillary Crawford writes for NerdWallet.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
The Federal Communications Commission yesterday announced a Notice of Proposed Rulemaking that seeks to crack down on illegal and fraudulent text messages, finally taking action more than a year after initially announcing the proposal. The number of complaints received by the FCC related to unwanted text messages increased by 146% between 2019 and 2020, and … The post FCC Starts Rulemaking Process to Block Unwanted Text Messages appeared first on AccountsRecovery.net.
Medicare Part D notices (of either creditable or non-creditable coverage) are due for distribution prior to October 15th. . The Medicare Prescription Drug, Improvement, and Modernization Act of 2003 requires entities who offer prescription drug coverage to notify Medicare Part D eligible individuals whether their prescription coverage is creditable coverage.
A leading Debt Collection Agency in the UK has been enlisted by the world’s longest running television soap to assist them with script writing for storylines. Coronation Street is watched by millions of television viewers every week in the UK and attracts a worldwide audience also. They are reportedly running a storyline involving Professional Debt Collectors and approach award-winning debt collection agency Federal Management for assistance.
Fraud is a persistent problem for the insurance industry, and it’s one we all pay for. The Coalition Against Insurance Fraud estimates it costs insurers $308.6 billion a year industrywide, leaving customers to recoup the losses with higher rates. People commit life insurance fraud to the tune of $74.7 billion a year, according to the. Katia Iervasi writes for NerdWallet.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
The threshold for establishing that you suffered a concrete injury in violation of the Fair Debt Collection Practices Act upon receiving a collection letter may be higher than its ever been for a plaintiff, but I think everyone can agree that claiming you did not even appear to read it is going to cause problems … The post Not Reading Collection Letter Leads Judge to Remand FDCPA Case Back to State Court appeared first on AccountsRecovery.net.
A recent federal court decision from the Northern District of Texas offers some useful lessons and insights for creditors relying on the Military Lending Act’s (MLA) safe harbors for verifying whether a consumer is a “covered borrower.”. In Greenwood v. Cottonwood Financial, Ltd. , 2022 WL 3754706 (N.D. Tex. 2022) ( see also court decision here ), the plaintiff obtained a high-APR cash advance from a lender that used status reports from a nationwide consumer reporting agency (CRA) to verify appl
Home. Blog. FICO. Meet Our 2023 FICO Decisions Awards Judges. Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation. Saxon Shirley. Thu, 05/12/2022 - 10:29. by Nikhil Behl. expand_less Back To Top. Thu, 09/29/2022 - 15:15. FICO has announced its panel of independent judges for the 2023 FICO® Decisions Awards , which honor businesses achieving outstanding results using analytics and decision management technology to grow their business, mana
Years ago, there were business travelers and there were leisure travelers, and nary did the perks of the high-flying former trickle down to the economy-focused latter. Airport lounges that offer cozy chairs, free buffet spreads and an open bar while you wait to board? Those were reserved for the business traveler in the tailored suit. Erin Hurd writes for NerdWallet.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
A nonprofit healthcare system that is already being sued by the Attorney General of Washington for its debt collection practices has now been spotlighted by The New York Times for the “pressure” it put on patients to pay their debts, even though they may have been eligible for charity care. The article shares details of … The post Article Details Collection Efforts of Nonprofit Hospital From Individuals Eligible for Charity Care appeared first on AccountsRecovery.net.
Please join Troutman Pepper Partner Chris Willis and his guests and colleagues Alan Wingfield and Brooke Conkle as they discuss the Federal Trade Commission’s (FTC) recent Notice of Proposed Rulemaking governing voluntary products in automobile finance transactions. During the podcast, they examine the requirements imposed on both advertising practices and the sales process and what it means for the automotive industry.
Greg Meese and Ed Purcell will be presenting a nation-wide webinar for Thomson Reuter’s West Legal Education Center entitled “Rules of the Road-Siting Small Wireless Facilities in the Public Rights-of-Way” on October 5, 2022 at 12:00 p.m. Fifth generation (“5G) wireless technology is the future of communications in the United States. Small wireless facilities, located in every city’s public right-of-way, will be needed to roll out these new 5G services.
While inflation is pushing up prices for almost everything else, Medicare is about to be less expensive. Medicare Part B premiums will go down for 2023, according to an announcement Tuesday by the Centers for Medicare & Medicaid Services, or CMS. The monthly premium for Medicare Part B will fall to $164.90 in 2023 for. Alex Rosenberg writes for NerdWallet.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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