American Profit Recovery
NOVEMBER 25, 2024
Utilizing a reputable collection agency for your all business or larger organization is one of the best ways to dramatically improve cash flow. And, it’s also a strategic tool in retaining your customers even if they do owe you money. Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers.
Account Recovery
NOVEMBER 25, 2024
The latest Outlook on American Life report from H&R Block offers a mixed view of Americans’ financial health. While income gains outpaced inflation for many, especially younger generations, rising debt — particularly credit card and student loans — continues to weigh heavily on households across the country. Understanding these consumer behaviors and trends is crucial for collections professionals looking to assess repayment potential.
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Qualco
NOVEMBER 26, 2024
NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
Collection Industry News
NOVEMBER 25, 2024
The Federal Trade Commission is taking action against a Georgia-based debt collector that tricked consumers into paying more than $7.6 million in bogus debt by threatening them with jail time, harassing their family members, and other unlawful actions. In response to a federal court complaint filed against Global Circulation, Inc. (GCI) and its owner, Kenneth Redon, III, the court agreed to temporarily halt the company’s operation and ordered it to turn its assets over to a court-appointed recei
Speaker: Victor C. Barnes, CPA, MBA
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Debt Free Colorado
NOVEMBER 28, 2024
Wiping Out Your Bankruptcy Attorney Fees Along With Your Debts Filing for bankruptcy can feel overwhelming, especially when figuring out which debts can be discharged. On top of that, you might be wondering how attorney fees fit into the process. The good news is that working with a bankruptcy attorney in Denver, Colorado, can make things easier. You may be asking yourself if it’s possible to include your attorney fees in your bankruptcy discharge.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
TCPA
NOVEMBER 26, 2024
The Middle District of North Carolina recently denied, in part, a motion seeking dismissal of serial TCPA plaintiff Craig Cunninghams complaint alleging violations of the TCPA and the North Carolina Telephone Solicitations Act (NCTSA). See Cunningham v. Wallace & Graham, P.A., et al., No. 1:24-cv-00221 (M.D.N.C. Nov. 19, 2024). The court suggested that the NCTSA … Continue reading "N.C.
Collection Industry News
NOVEMBER 24, 2024
When Will Mortgage Rates Go Down? Mortgage rates are expected to fall below 6% in 2025, but the forecast is far from guaranteed. In January 2023, some analysts thought that rates would be around 4.5% by the end of 2024, which obviously didn’t come to pass. Fed Chair Jerome Powell says it best: “Forecasting are highly uncertain. Forecasting is very difficult.
Enterprise Recovery
NOVEMBER 25, 2024
One of the most challenging parts of starting a business or working independently is deciding on your rates. After that, you must negotiate contract terms with your clients, including asking to get paid for your work. Navigating the complex world of B2B payments can be daunting for business owners, but mastering effective negotiation strategies can ensure you always get paid for your hard work.
Account Recovery
NOVEMBER 26, 2024
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!
Speaker: Kim Beynon, CPA, CGMA, PMP
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
NCBA Law Practice Management Blog
NOVEMBER 23, 2024
Some lawyers love to practice law; and, they would do it for the rest of their lives, if they could. But, for other attorneys, the practice of law – really, building a law firm, as a business – is a way out, of the practice of law. It is/will be the thing that provides them with enough revenue, to do what they really want to do. For some attorneys, that’s the end game.
BN Lawyers
NOVEMBER 26, 2024
Paul Hammer, Shareholder and leader of Barron & Newburger’s Houston Office, was recently quoted in an article published byLaw360 entitled “Inflation, Election Anxiety Drove Bankruptcy Hike, Experts Say”. Mr. Hammer was chosen to opine on this issue along with several prominent practitioners from elite national firms, including the current acting President of the American Bankruptcy Institute.
Collection Industry News
NOVEMBER 26, 2024
WASHINGTON, Nov 13 (Reuters) – The U.S. budget deficit jumped nearly four-fold to $257 billion in October, a figure inflated by one-off factors, the Treasury Department said on Wednesday in a report that started off a new fiscal year with a big hole to be turned over to President-elect Donald Trump in January. The Treasury said the October deficit was up 287% from the $67 billion deficit in October 2023, but calendar adjustments in benefit payments had cut that month’s deficit nearly
Account Recovery
NOVEMBER 27, 2024
Minnesota Attorney General Keith Ellison announced yesterday that his office has filed a consent order to resolve an investigation into several online lenders under LDF Holdings LLC. The investigation focused on the lenders’ practices of charging exorbitant interest rates on small loans, which violated Minnesota’s usury laws, and misleading consumers about their repayment obligations.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Account Recovery
NOVEMBER 26, 2024
Financial well-being is falling across many demographics, and more Americans are struggling to keep up with everyday expenses. This trend is crucial for the credit and collection industry, as it may impact consumers’ ability to repay debts. Overall financial stability declined from 2023 to 2024, according to the Consumer Financial Protection Bureau’s “Making Ends Meet 2024” report.
Account Recovery
NOVEMBER 27, 2024
The latest Spending in Retirement study from the Employee Benefit Research Institute (EBRI) reveals a concerning trend for retirees, with many struggling to make ends meet due to rising credit card debt, insufficient savings, and inflationary pressures. The big picture: The survey found that retirees’ well-being and satisfaction are declining, while outstanding credit card debt has surged.
Account Recovery
NOVEMBER 25, 2024
A District Court judge in Nevada has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class-action lawsuit, disagreeing with the plaintiff’s argument that traffic fines should be subject to the statute because driving a car is a consumer use. The background: The plaintiffs received letters and recorded phone calls from the defendant seeking to collect unpaid fines related to misdemeanor traffic citations.
Account Recovery
NOVEMBER 29, 2024
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!
Speaker: Joe Wroblewski, Senior Sales Engineer
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Account Recovery
NOVEMBER 29, 2024
Collector Sued for Not Honoring Email Opt Out Musk Calls for Elimination of CFPB CFPB Plans to Move Forward with Medical Debt Credit Reporting Rule: Report California Appeals Court Overturns Ruling in Debt Collection Case WORTH NOTING: A pug won the National Dog Show for the first time ever … How to save $100 every month on your food bill … A lot of people are moving to Southern states, but it’s not for the weather … If you want to be financially successful, you may need
Account Recovery
NOVEMBER 27, 2024
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant to be a service to aggregate industry job opportunities into one convenient location.
Account Recovery
NOVEMBER 27, 2024
As you may know, there are two FDCPAs — the Fair Debt Collection Practices Act and the Federal Debt Collection Procedures Act. This case involves the second FDCPA and is related to attempts by the Consumer Financial Protection Bureau to collect on judgments from a husband and wife who are accused of hiding millions of dollars to settle fines and penalties related to a payday lending scam.
Account Recovery
NOVEMBER 26, 2024
The Indiana Court of Appeals has affirmed a ruling in favor of defendants that were sued by a revenue cycle management company for violating a second non-compete agreement, which came four years after one of the defendants signed her first agreement when she started working for the company. The defendant was told that if she didn’t sign the second non-compete agreement, she would be fired.
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Account Recovery
NOVEMBER 26, 2024
The introduction of generative AI-powered voice bots in customer support marks a significant advancement in operational efficiency for contact centers and credit and collection operations. The technology demonstrates the potential to enhance consumer interactions, reduce costs, and streamline communication about unpaid debts. Meesho, a Softbank-backed online shopping platform in India, has launched what it claims is the first generative AI (GenAI) powered voice bot among Indian e-commerce firms,
Account Recovery
NOVEMBER 26, 2024
Attorney Facing FDCPA Class Action for Allegedly Attempting to Collect on Judgments for Bankrupt Creditor Indiana Appeals Court Affirms Ruling in Non-Compete Case Involving RCM Provider Financial Health Declines in 2024: More Households Struggle to Make Ends Meet India’s Meesho Cuts Customer Support Costs with AI Voice Bot WORTH NOTING: What does it say about technology when the man behind ChatGPT carries around a pen and paper with him?
Account Recovery
NOVEMBER 25, 2024
Judge Dismisses FDCPA Claims in Class Action Over Traffic Fine Debts Medical Debt Still a Major Burden for Americans: Study America’s Financial Reality: Rising Income but Burdensome Debt Compliance Digest – November 25 WORTH NOTING: Tips to help you take better pictures with an iPhone … Science-based stress busters to help you get through the chaos of the holiday season … Sign up to fight for Russia in its war with the Ukraine and you could have up to $100,000 in debt forgiven …
Account Recovery
NOVEMBER 25, 2024
Despite progress in health insurance coverage over the past decade, millions of Americans are still struggling under the weight of medical debt. With 26 million Americans lacking health insurance in 2023, and many others underinsured, the healthcare landscape remains challenging. The Commonwealth Fund’s latest survey highlights the persisting barriers to accessing timely care and the financial burdens many face due to medical costs.
Speaker: Melissa Hurrington
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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