Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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Industry Shares Views on Proposed Medical Debt Credit Reporting Rule

Account Recovery

More than half of respondents to the latest ARMSights poll believe that the Consumer Financial Protection Bureau’s proposed rule prohibiting the reporting of medical debt credit reporting will have a “significantly” negative impact on their overall effectiveness to collect on medical debts.

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CFPB Exams Find Loan Servicing Failures, Illegal Debt Collection Practices, and Issues with Medical Payment Products

Consumer Finance

The CFPB published an edition of Supervisory Highlights sharing findings from examinations of auto and student loan servicers, debt collectors, medical payment products, and deposit and prepaid accounts.

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Liquidators appointed as Cazoo officially winding up

UK debt collections

Cazoo Group Ltd has announced that the company is officially winding up, following the company’s extraordinary general meeting yesterday (July 2). Shareholders approved resolutions for the company to be placed in voluntary winding up, the appointment of voluntary liquidators and their renumeration at the EGM. The Securities and Exchange Commission notice from Cazoo says that it will be placed in voluntary liquidation based on the fact ‘it is unable to pay its debts’.

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Why Your Business Should Consider a Commercial Collection Agency for Account Receivables

Debt RR

In the dynamic world of business, managing cash flow is crucial. One of the most significant aspects of maintaining a healthy cash flow is effective accounts receivables (AR) management. Yet, many businesses struggle with overdue invoices and delinquent accounts, which can strain resources and hinder growth. Enter commercial collection agencies—specialized firms that can play a pivotal role in optimizing your AR functions.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Daily Digest – July 1. Supreme Court Overturns Chevron Deference; Judge Dismisses Debt Collection Class Action Against Software Provider Over Convenience Fees

Account Recovery

Supreme Court Overturns Chevron Doctrine; Limits Authority of Federal Regulators Like CFPB, FTC Weighing In on Impact of Chevron Ruling Judge Dismisses Debt Collection Class Action Against Software Provider Over Convenience Fees Industry Shares Views on Proposed Medical Debt Credit Reporting Rule Compliance Digest – July 1 Gulf Coast Collection Bureau Announces Rebrand to Gulf […]

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Election sheds light on each Parties plans to combat Late Payment

UK debt collections

With tomorrow’s election looming, promises have been made by Politicians on how they each plan to combat late payment. All the major political parties are making pledges to tackle late payments that hurt business growth in the UK. The Conservatives, Labour and Liberal Democrats have all made promises to tackle the late payments crisis harming businesses.

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Onguard joins UN Global Compact

On Guard

Following Visma’s example in 2022 , Onguard is now a member of the UN Global Compact Network Netherlands, officially committing to align its operations with the Ten Principles for responsible business practices and drive awareness in the corporate world. What is the UN Global Compact: The Ten Principles From environmental impact to equality, the world is not on track to meet the UN Sustainable Development Goals by 2030.

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FDCPA Class Action Accuses Collection Law Firm of Failing to Provide Complete Itemization Information in Letter

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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How Much Are Debit Card Processing Fees

Payment Savvy

Understanding debit card processing fees is important for any business that takes card payments. These fees can add up, so knowing how much you’re being charged and how to reduce these costs can help you save money. What Are Debit Card Processing Fees? Debit card processing fees are charges that businesses must pay every time they accept a debit card payment.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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‘Fresh Air Invoicing’ Fraud rising warns Insolvency Practitioner

UK debt collections

An Insolvency practitioner for an accountancy firm has warned of a growing trend of ‘fresh air invoicing’ Stephen Grant of Azets, an accountancy and advisory firm with offices in Poole and Blandford, announced rising instances of financially strained firms issuing invoices unrelated to any trading transaction. The practice – coined ‘fresh air invoicing’ – deceives finance companies into advancing 70 per cent to 90 per cent of the falsely claimed invoice’

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What If I Don’t Pay My Credit Card Bill?

Credit Corp

If you don’t pay your credit card, it can lead to late fees, increased interest rates, being sent to collections, and damage to your credit. It could also result in legal action being taken against you. Credit cards offer several advantages over debit cards. For example, when you use a debit card, you can only spend as much money as you have in your bank account.

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Appeals Court Overturns Ruling on Concept of ‘Reasonable Consumer Behavior’

Account Recovery

This looks like one of those “I’m-not-a-lawyer-but-this-looks-like-something-you-should-be-aware-of-because-it-could-be-relevant-to-collections” type of rulings.

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What Is Debit Card Processing & How Does It Work?

Payment Savvy

Debit cards have become an indispensable part of our financial lives, with the majority of American adults, spanning all demographics, now possessing at least one debit card. According to a 2022 study by Research and Markets on U.S. Consumer Payment Choice, an impressive 85% of adults in the United States use them as a payment method. As the preferred method for many, debit card transactions offer convenience, security, and immediate fund transfers, making them integral to modern commerce.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Football Club handed fine due to Unpaid Invoices

UK debt collections

Oxford United have been fined £3,500 and handed a suspended one-year transfer fee ban , as a result of the club accumulating 30 days or more of late payments in the 12-month period from 1 July 2023 to 30 June 2024. Initially, the U’s were issued with a three-transfer window fee restriction which would have seen them only able to sign free agents during that period of time.

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What Is a Prime Credit Score? A Guide for Consumers

Credit Corp

A prime credit score typically refers to a high credit score, usually above 720. It shows lenders that you have a history of responsibly managing credit and can qualify you for better loan terms and lower interest rates. Few numbers are as important as your credit scores. Lenders use them to determine if you qualify for auto loans, home loans, credit cards and other products.

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Banned Collector Convicted of Wire Fraud While Operating Illegal Collection Business

Account Recovery

A federal jury has convicted a 44-year-old woman previously banned from operating in the collection industry of wire fraud and conspiracy to commit wire fraud as part of illegitimate debt collection operations that she was running.

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Working at Onguard: Meet Jordy

On Guard

When he was a child, he wanted to become a pastry chef. At 21 years old, he had his own business providing IT services to small companies. And in his free time, he is a music producer! We proudly introduce Jordy Zijp, team lead at the CreditManager Customer Service department. At the end of 2023, the number of unsolved tickets at the Onguard Service Center dropped by an impressive 65%.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Supervisory Highlights: Servicing and Collection of Consumer Debt, Issue 34 (Summer 2024)

Collection Industry News

This is the 34th edition of Supervisory Highlights. The findings in this report cover violations of law and consumer harm in the areas of auto and student loan servicing and debt collection, including credit card debt collections. This edition also presents findings in deposits and prepaid accounts as well as credit card account management with a focus on medical credit cards.

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5 Best Budgeting Methods for Short and Long-Term Goals

Credit Corp

Some of the best budgeting methods include proportional budgeting, zero-based budgeting, and reverse budgeting. This article was originally published on Arrest Your Debt and has been republished here with permission. A budget method sets out how an individual, company, or organization plans to spend money over time. Budgeting for beginners can be an extensive process, but a failure to budget is a quick path to long-lasting debt problems.

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Judge Blocks FTC’s Noncompete Rule From Going into Effect

Account Recovery

A District Court judge in Texas has granted a preliminary injunction against the Federal Trade Commission’s rule to ban noncompete agreements, saying the agency does not have the rule-making authority to enact such a rule and that the plaintiffs suing the FTC are likely to succeed on the merits of their case.

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Unpaid Architect Fees forces firm to close down

UK debt collections

Well established Gareth Hoskins Architects has announced a shock decision to cease their UK operations as a result of unpaid architect fees. In a statement, the practice cited an ‘outstanding six-figure debt’ for precipitating the decision amidst a difficult trading environment contributing to multiple project delays. In a trading update, the practice wrote: “Hoskins Architects Group Limited is sorry to announce that the directors of its UK trading subsidiary Gareth Hoskins Arc

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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American Debt: Increase for Credit Card Balances in Q1 2024

Collection Industry News

Consumer debt continues to accelerate at an alarming rate—particularly credit card debt—driven by a culture of consumption. Credit card debt is one of the most worrisome due to the high interest rates charged by credit card companies, which can leave consumers with never-ending debt loads. A large part of this can be attributed to the surging prices as inflation has dramatically risen across the globe due to supply-chain issues from the pandemic and the war in Ukraine.12 Credit Card Debt: The Ba

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How keeping medical debt off credit reports will help Americans

Roths Child Law

There’s no question that much of Americans’ overall debt is medical debt. It’s also the type of debt most likely to be sent to a third-party collector. Debt sent to collections goes on a person’s credit report. There, it drives down their credit score. In discussing the Biden administration’s efforts to get and keep medical debt off Americans’ credit reports, Vice President Kamala Harris recently noted, “Credit scores determine whether a person can buy a home, whether they can buy a car, rent an

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Daily Digest – July 5. FDCPA Class Action Accuses Collection Law Firm of Failing to Provide Complete Itemization Information in Letter; Banned Collector Convicted of Wire Fraud

Account Recovery

FDCPA Class Action Accuses Collection Law Firm of Failing to Provide Complete Itemization Information in Letter Appeals Court Overturns Ruling on Concept of ‘Reasonable Consumer Behavior’ Banned Collector Convicted of Wire Fraud While Operating Illegal Collection Business Judge Blocks FTC’s Noncompete Rule From Going into Effect WORTH NOTING: The Caesar Salad turned 100 yesterday.

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Appeals Court Rules Defendant Can Refuse to Pay Arbitration Fees

Account Recovery

The Court of Appeals for the Seventh Circuit issued a ruling this week on the topic of arbitration that at least one published report claims will allow defendants to effectively choose between court proceedings or arbitration hearings by doing nothing more than refusing to arbitration fees.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv