Collect More
OCTOBER 22, 2023
The default approach for many people chasing money is the guilt-trip. Crying poor. Basically pleading for the money and explaining why you need it so badly. This is the worst thing you can do. There’s no doubt there is a time and a place for a guilt trip but it should never be at your expense. “I would never do this to you” is fine. “Because of you I can’t pay my rent” is not.
Account Recovery
OCTOBER 24, 2023
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?
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Consumer Finance
OCTOBER 24, 2023
The Consumer Financial Protection Bureau (CFPB) today released its biennial report to Congress on the consumer credit card market.
Jimerson Firm
OCTOBER 27, 2023
Getting Your Deposition Taken The thought of sitting for a deposition, whether you’re a litigant or a third-party witness, can be quite daunting, especially if you’ve never been through the process before. Keep in mind, however, that a deposition is simply part of the fact-finding process. The purpose of a deposition is for the deposing attorney to learn facts about the case.
Speaker: Erika R. Bales, Esq.
When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.
Prosperity Now
OCTOBER 24, 2023
Crisis Assistance Ministry has been a long-time Prosperity Now partner working to close the racial wealth gap in Charlotte, North Carolina. We interviewed Bonnie Tiernan, the organization’s Civic Engagement Manager to learn more about the organization, its successes, and challenges. Tell us some background about yourself – how did you get started with your organization?
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Credit Corp
OCTOBER 24, 2023
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Not using your credit card can have negative effects, such as your issuer closing your account or accruing fraudulent charges you aren’t aware of.
PDC Flow
OCTOBER 25, 2023
Have you ever used mail merge to send out lots of personalized emails at once? Now you can send bulk messages with Flow from the PDCflow app instead. Send out thousands of secure communications and payment requests at one time. Do you have a list of customers who all need your company’s updated terms? Or does your company policy for 2024 need to be sent out to all your organization’s employees?
Prosperity Now
OCTOBER 22, 2023
This past September, we and 200+ of our favorite tax pros took over the City of Bridges (Pittsburgh, PA) for VITACon’23. After three days of talking nothin’ but taxes, the conference is in the books; however, the work is just beginning.
Account Recovery
OCTOBER 25, 2023
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.
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Credit Corp
OCTOBER 24, 2023
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. The average credit score by age 18 is 679. Source: Experian Q3 2022 A good credit score can help you apply for loans, pay less for insurance, and qualify for lower interest rates.
Qualco
OCTOBER 25, 2023
Modern organisations harness technology to gain insights and foster stronger relationships throughout the credit lifecycle. For instance, Big Data Analytics allows for more precise risk assessments by analysing vast amounts of data on borrower information. Artificial Intelligence and Machine Learning automate credit scoring, making loan approvals swifter and more accurate.
True Accord
OCTOBER 23, 2023
Did you know one of the most common reasons for missing a payment is because delinquent customers simply forget to pay their bill? But staying top of mind for consumers is harder than ever using traditional call-and-collect methods considering stricter compliance regulations and the fact that 94% of unidentified calls go unanswered. Plus, surveys have found that when it comes to debt collection, 40% of consumers state email as their first preference of communication, and contacting through a cus
Account Recovery
OCTOBER 25, 2023
Perhaps not necessarily a surprise to anyone, consumers with lower incomes are falling increasingly behind on their finances while continuing to spend beyond their means and reporting higher debt payments every month, while higher-income earners are concentrating their finances on paying down high-interest debts like credit cards, according to a report released this week by […]
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Consumer Finance
OCTOBER 23, 2023
One of the biggest challenges that banks face today is recruiting and retaining qualified employees.
Hudson Weir
OCTOBER 24, 2023
If your company needs to restructure debt but directors want to continue trading, you may be considering a scheme of arrangement. This is a different process to a company voluntary arrangement (CVA) which is also covered by different legislation. And it differs from other solutions to address debt such as a creditors’ voluntary liquidation (CVL) or a company administration process.
Jimerson Firm
OCTOBER 24, 2023
Employers must ensure that they provide employees with leave benefits in compliance with all federal and state regulations. One such lesser-known Florida regulation, Section 741.313, Florida Statutes (the “Act”), mandates employees are provided with leave for certain purposes after encountering domestic violence events. In essence, the Act aims to give victims the opportunity to seek safety, medical care, legal assistance, or counseling without fear of losing their jobs.
Account Recovery
OCTOBER 24, 2023
The Federal Communications Commission yesterday announced it will begin assessing the evolving threat of how artificial intelligence is being used to impact illegal and unwanted robocalls and texts with the intention of looking at how the Telephone Consumer Protection Act can be used to protect consumers.
Speaker: Lynnette Khalfani-Cox, The Money Coach®
Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?
TCPA
OCTOBER 24, 2023
Recently, a federal judge in the United States District Court for the Western District of Washington granted in part a motion to dismiss a TCPA claim in a putative class action.
Roths Child Law
OCTOBER 27, 2023
Many people struggle to pay off their debts. This can happen, for example, after people can’t pay off credit cards and struggle to recover from late fees. Or, to people who suffer from an injury and face medical bills but then face unemployment because of their medical condition. Bankruptcy is a tool debtors can use to resolve their debt obligations.
Troutman Sanders
OCTOBER 27, 2023
In a major victory for small business lenders, yesterday the U.S. District Court for the Southern District of Texas granted motions filed by three groups of trade association intervenors to extend the court’s existing injunction against the Consumer Financial Protection Bureau’s (CFPB or Bureau) enforcement of its final rule under § 1071 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Final Rule) to cover all small business lenders nationwide.
Account Recovery
OCTOBER 24, 2023
Complaint Accuses Collector of Sending Letter to Attorney Who Was Not Representing Plaintiff in Relation to This Debt Another Appeals Court Rules Plaintiff in Hunstein Case Lacks Standing to Sue DFPI Takes Action Against 4 ‘Unscrupulous’ Collectors FCC Announces Inquiry into AI’s Impact on Robocalls, Robotexts WORTH NOTING: How age, stress, and genetics turn your […]
Speaker: William Hord, Senior VP of Risk & Professional Services
Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?
FFGN COLLECT NY
OCTOBER 25, 2023
If you run a business, you likely send your clients invoices monthly for all goods delivered or charges incurred. You indicate in your initial agreement and subsequent invoices that payment is due within 30 days, and that any invoice paid beyond that period incurs a late fee of 10% interest per month. But what happens if your client doesn’t pay?
JMA
OCTOBER 26, 2023
In the world of Australian finance and business, few topics are surrounded by as much myth and misconception as statute barred debts. It’s crucial for both creditors and debtors to understand the reality behind these misconceptions to navigate the complexities of debt collection effectively. The term “statute barred” refers to a legal provision embedded within.
Troutman Sanders
OCTOBER 26, 2023
In this episode of The Consumer Finance Podcast, Troutman Pepper Partners Chris Willis and Matthew Orso discuss lessons learned from bank internal investigations. They explore the trigger points that give rise to these investigations, provide useful advice for banks regarding their investigations, discuss how to avoid common issues, and suggest remedial measures to prevent issues from repeating.
Account Recovery
OCTOBER 23, 2023
I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.
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