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For this Coffee Conversation , I sat down with Vera Schut and Bas Kemme from IntotheNXT. We talked about NFTs, Metaverse, smart contracts, blockchain and last but not least: Web3. In this blog, I will take you through the definition of the buzzwords of the digital world. Future-oriented business. NFTs and the Metaverse are new, but nevertheless already one of the biggest changes of the last few years.
If transforming the way you reach customers to recover delinquent accounts isn’t on your radar in 2022, a year where projected delinquencies are expected to soar, you’re at risk. Fortunately, we recently rounded up a panel of experts to share their insights and experiences taking those first steps away from outbound calling and toward better consumer communication in our webinar “What Labor Shortage, Wage Inflation, and Regulatory Restrictions Mean for Your Call Center”— available to
By Georgia: As a debt collector, I look forward to coming to work every day. Yes, you read that correctly. Admittedly, before working here, I would never have thought I’d think that. American Profit Recovery has opened my eyes to what it truly means to be a debt collector, as well as what an important job it is. This career is not only about helping consumers but also helping to change people’s perceptions of the debt collection industry.
JUDGE GRANTS MTD IN FDCPA CASE OVER SETTLEMENT OFFER IN LETTER A District Court judge in Pennsylvania has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act because settlement offers mentioned in an initial collection notice allegedly violated the 30-day dispute window. APPEALS COURT AFFIRMS RULING … The post Daily Digest – May 20.
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Businesses often tout that they are "customer-focused" but in fact, they may only be focusing on what they assume the customer wants. Unless they're really taking the pulse of those they serve, through surveys and communication, the business may be more internally focused than keeping clients happy. Can business leaders help change the focus? Does business leadership influence client satisfaction?
Today, the Consumer Financial Protection Bureau (CFPB) published a report examining mortgage servicers’ responses to the COVID-19 pandemic. The data, collected across 16 large servicers from May through December 2021, reveal homeowners continue to face significant risks and challenges connected to working with their mortgage servicers.
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Today, the Consumer Financial Protection Bureau (CFPB) published a report examining mortgage servicers’ responses to the COVID-19 pandemic. The data, collected across 16 large servicers from May through December 2021, reveal homeowners continue to face significant risks and challenges connected to working with their mortgage servicers.
Given high gas prices, it might make sense that your next vacation involves an electric vehicle rather than one that’s gas-powered. Whether you’re renting an electric car for the first time or road-tripping in one that you own, when you travel you’re likely going to want to charge it at the same location you’re staying. Sally French writes for NerdWallet.
The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Amy Kennedy of T
Business CCJs in Scotland saw a fifty two per cent (52%) increase in decrees and judgments against them in the first quarter of 2022. This huge rise is in comparison with the same period last year, 2021. The total value of these judgments also rose by a massive 269%. The total value of judgment debt went from just under £2.1m to more than £8m. Registry Trust , the not-for-profit organisation which maintains the Register of Judgments, Orders and Fines for the UK & Ireland, has released its la
Today, the Consumer Financial Protection Bureau (CFPB) issued an interpretive rule that describes states’ authorities to pursue lawbreaking companies and individuals that violate the provisions of federal consumer financial protection law. Because of the crucial role states play in protecting consumers, the Consumer Financial Protection Act grants their consumer protection enforcers the authority to protect their citizens and otherwise pursue lawbreakers.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. If your home’s value has soared, congratulations. If you decide to sell, beware. Financial advisor James Guarino says some.
There is a lot to unpack in today’s episode of “The Young and the Indebted” with the Secretary of Education, the chair of the House Financial Services Committee, and a former presidential candidate all making comments or taking action to address the issue of student loan debt forgiveness. Let’s begin first with former presidential candidate … The post Bill Introduced to Prohibit Student Loan Debt Cancellation While House Committee Chair Calls on President to Cancel
Nearly a quarter (24%) of small businesses and medium sized enterprises (SMEs) have seen a rise in the number of late payments. The late payment problem has increased since the cost of living has gone up claims new research. The survey, by Barclays Bank , indicates that rising prices have begun to impact Small Business late payments between businesses. 19% of SMEs said that they are finding it more difficult to pay suppliers because of the cost of living crisis.
The Russia-Ukraine war will undoubtedly translate to higher consumer and commercial delinquencies. . Here are several reasons for it: Due to higher gas prices, everything has become expensive. Consumers need to shell out money on essential goods (like food, gas, clothes, expenses related to kids, etc.), and debt is something most people tend to put on the back burner. .
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Consumers face rising prices almost everywhere they turn, including on basics like gas and food. At the same time, rising interest rates can translate into higher credit card payments for people carrying debt month to month. That double whammy of higher costs for both everyday spending and debt translates into greater financial strain on people’s. Kimberly Palmer writes for NerdWallet.
The number of consumers who are living paycheck-to-paycheck, meaning they are not able to put aside any money for savings or emergency funds, is back to pre-pandemic levels, according to a published report, and the financial difficulties are being felt by people on all rungs on the income ladder. About 60% of households in the … The post Paycheck-to-Paycheck Returns as a Way of Life for More Americans appeared first on AccountsRecovery.net.
On May 19, the Consumer Financial Protection Bureau (CFPB or Bureau) issued an interpretive rule , describing states’ authorities to pursue companies and individuals that allegedly violate any of the federal consumer financial laws enforced by the CFPB. CFPB Director Rohit Chopra described this action as “promoting state enforcement, not suffocating it.
Oweesta Corporation, the longest standing Native Community Development Financial Institution (CDFI) intermediary, is an organization committed to building economic independence
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Sometimes a grain of truth about a financial topic can morph into something that’s just plain misleading. One example is the 15/3 credit card payment trick — or hack — that you might have seen touted on the internet and social media as a secret tactic for improving bad or mediocre credit. The 15/3 hack. Gregory Karp writes for NerdWallet. Email: gkarp@nerdwallet.com.
Companies in the accounts receivable management industry should be forgiven for thinking they are visiting a carnival and not spending time in the office, because their jobs these days look a lot like Whac-a-Mole and less like collecting debt, thanks to regulators who are aggressively rolling out new rules and plans, panelists on this week’s … The post Panel Talks About How to Deal With Consumer Complaints appeared first on AccountsRecovery.net.
The Consumer Financial Protection Bureau (CFPB) released an enforcement memorandum today that addresses prohibited practices on claims about Federal Deposit Insurance Corporation (FDIC) insurance. Specifically, firms cannot misuse the name or logo of the FDIC or make deceptive representations about deposit insurance.
One of the benefits of auto loans – which can actually be a problem – is that they’re so easy to get. A problem? Most auto loans are straightforward. But there are various types of auto loans that contain different provisions. If you don’t know what they are, you could pay too much for your loan. With that in mind, let’s consider everything you’ll need to know to get an auto loan as an informed consumer.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Since many countries still require negative COVID-19 tests to enter, it’s good to obtain travel insurance. After all, a positive COVID-19 test result is still possible — even if you’re vaccinated and boosted — and could derail your trip. Increasingly, more Americans are jumping on the travel insurance train. Nearly one-third (31%) of U.S. travelers.
The Court of Appeals for the Sixth Circuit has affirmed a lower court’s ruling in favor of a collection law firm that was sued for allegedly discriminating against a woman for not hiring her back for a collector’s position because of her age, when in fact she had been notified of poor performance as a … The post Appeals Court Affirms Ruling for Legal Collector Sued for Age Discrimination appeared first on AccountsRecovery.net.
The Insolvency Service will close half of its offices in England according to plans laid out in an new strategy. The news has not been met well though with the PCS Union saying it could cost up to 300 jobs. The executive agency, which provides information on bankruptcy , redundancy, paying off debts, company insolvency and misconduct of trading companies and partnerships, will close 11 of its 20 local offices in England over the next five years.
Life is filled with unanticipated expenses, and when you least expect it, you could be hit with a financial need that extends beyond your paycheck and your savings. Each year, tens of millions of Americans facing similar situations turn to personal loans to help ease the financial burden. With low interest for borrowers with strong credit scores, fixed rates, and a variety of lending sources to choose from, it’s easy to see why personal loans are so enticing.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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