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We are often asked by our new clients about the strategy we will employ to help them get paid and collect the money that is owed to them. Let’s face it, we are not the only collection agency out there so many businesses searching for a company to help with debt collections will want to understand how we might approach their customers differently to create some type of resolution.
When you think about your business reputation, you may be looking to customer testimonials or surveys to determine how well you're doing. Obviously, your branding and online perception is going to influence sales and ultimately your revenue. Another part of your business' reputation, however, is how you approach the financial aspects of your business.
Businesses can have troubled relationships, much like people. When a contract is breached, inadvertently or on purpose, one of the greatest losses is trust. The process of building a business relationship consists of an investment of time and money but also of the risk of losing a portion of one’s market share, and thus, a risk of losing business. Any partnership carries with it the potential of mutual support and growth as well as the potential for corporate theft, loss of revenue, employee poa
The Covid-19 pandemic has resulted in an economic slowdown unprecedented in modern history. In response to this economic impact The CARES Act was signed into law March 27, 2020. One of its provisions in the act provided for mortgage forbearance agreements and modifications to the Fair Credit Reporting Act. Pursuant to the Cares Act, most mortgage holders/servicers are offering mortgage forbearance agreements.
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Unemployment benefits can provide emergency financial support if you’ve found yourself out of a job. The benefits are meant to be temporary to help you pay bills and cover necessary expenses while you look for another job. If you’ve ever applied for unemployment before, you know the process can be difficult. But what if you’re able to get approved for benefits and they run out before your income is on the upswing?
We talk a lot about credit card debt because it’s so pervasive in our society. In fact, the Federal Reserve estimates that the average American household carries $5,700 in credit card debt. And their prognosis is worse for those who can’t pay off their balances in full each month – those borrowers shoulder an average outstanding credit card debt of $9,333.
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We talk a lot about credit card debt because it’s so pervasive in our society. In fact, the Federal Reserve estimates that the average American household carries $5,700 in credit card debt. And their prognosis is worse for those who can’t pay off their balances in full each month – those borrowers shoulder an average outstanding credit card debt of $9,333.
Key Takeaways. Many millennials who entered the workforce in 2008-2010 remember all too well the challenges of finding gainful employment. Now, at a time when Millennials should be reaching the peak of their earning years, they face a historic downturn in the economy and job market once again. To survive and thrive in uncertain times, Millennials must preserve cash, shrink their budgets, and aggressively track and monitor their spending.
In the wake of the COVID-19 pandemic, a recession is looming, and consumer debt is on the rise. In order to prepare for the wave of consumers unable to pay money owed, companies need to decide how to manage their past-due accounts. Debt sales play a unique role in the collections industry, as choosing between selling to a debt buyer and placing accounts with a third-party debt collector can make or break a brand.
Even though schools, colleges and universities are closed throughout the world, there’s never been a better time for education. Why? Because of a heady combination of extensive downtime, pressing necessity, and a spectacular abundance of informational resources. Now that we’re all stuck at home with no clear notion of when that will change, we should learn what we can.
UK businesses are returning to work this month with some trepidation, according to fintech business lender MarketFinance. The company’s latest research indicates that nine in ten businesses are waiting to be paid an average of £148,917 for work done pre-lockdown. With reportedly half of the companies that applied for CBILS loans being declined and cash flow under strain, as invoices take longer to be settled, the research shows that 85% of business owners have felt a sense of loss of control ove
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
In debt collection, the root to higher payments and more success closing accounts is helping consumers solve their problems. If you don’t know the struggles they face, however, you can’t achieve this goal. Understanding the digital customer journey consumers take during their payment experience can help your agency understand where you’re succeeding and – more importantly – where potential payments are falling through the cracks.
Non-performing loans (NPLs) continue to put pressure on European banks, playing a critical role in profitability and determining the overall financial health of the banking infrastructure. Banks with a high volume of NPLs often experience a reduction in net interest income, an increase in impairment costs and additional capital requirement for high-risk weighted assets.
Governor Murphy and the Commissioner of the Department of Education (“DOE”), Dr. Lamont Repollet, announced today that all schools will be permitted to physically open for all or part of the day for the 2020 – 2021 school year provided that New Jersey’s health metrics regarding COVID-19 remain low. To read the entirety of the plan click on the title: “ The Road Back Restart and Recovery Plan for Education ” ( [link] ).
Businesses are facing significant difficulties in the face of the coronavirus pandemic and are pessimistic about their growth once the crisis passes, according to a survey commissioned by UK Finance and undertaken by BVA BDRC. The research finds that the COVID-19 crisis has negatively impacted 69 per cent of businesses, with three out of five (60 per cent) not expecting to return to growth in the near future, and only 23 per cent predicting an expansion of their business.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
PCORI PAYMENTS ARE BACK! Plan Sponsors of Applicable Self-Funded Health Plans Must Make PCORI Fee Payment By July 31, 2020. The Internal Revenue Service recently released Notice 2020-44 which sets forth the PCORI amount imposed on insured and self-funded health plans for policy and plan years that end on or after October 1, 2019 and before October 1, 2020.
For a business owner, your business credit rating is an important asset. Just like people, businesses sometimes have trouble paying their bills. This is especially true in the current economic environment. Commercial collection agencies like ours specialize in collecting on B2B debt. If your business is getting calls from a collection agency, you may wonder how this will affect your business credit.
Making crucial decisions in times of crisis: should they be based on gut feeling or data? Making business decisions is something organisations do every day, but it’s not always easy – especially in these uncertain times. As such, these decisions are often based on a combination of factors. On the one hand, companies will leverage data to help inform their decision-making.
A mixed party collaboration of MP’s has written to the Chancellor requesting new legislative measures to reform the government’s debt collection practices. The 50 strong group of MP’s is urging chancellor Rishi Sunak to support the creation of a Debt Management Bill. The Bill would see an end to what the MP’s call ‘outdated regulations’ on the government’s debt collection practices.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
The National Bureau of Economic Research recently announced that the U.S. economy officially entered a recession in February, 2020, one month before COVID-19 shut down much of the economy. It should come as no surprise, therefore, that the economic downturn has led to a surge in corporate bankruptcy filings. According to data from Epiq Global, 722 companies sought bankruptcy protection around the U.S. last month, a 48-percent increase from the year-ago period.
Normally on this blog we give advice to our clients and creditors who are owed money. The pandemic and resulting economic impact are causing many companies to struggle financially for the first time. Here are some tips for both debtors and creditors considering a payment plan as a way to resolve an issue. If you or someone you know is struggling with their personal financial situation, we recently published blogs for dealing with collection agencies and lower credit card limits.
2020 has resurfaced how important Supply Chain Resiliency is and how an event like COVID-19 can impact companies all around the world, both across their logistics and their credit risk. Fortunately, at FICO we have the privilege of working with leaders in global supply chains. We have over the years helped them to develop new approaches to creating resilience, we have helped them become leaders, and they have helped us understand what it takes to deliver value from analytics and optimisation in
by Jeff Sovern. Businesses are lobbying to overturn laws that impose liability for negligently infecting customers with the coronavirus, claiming that they fear frivolous law suits and that they will observe heath guidelines to prevent the spread of the virus. But in fact, plenty of businesses are not even requiring employees to wear masks--and that's with laws the impose liability for negligently infecting customers.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Onguard expands sales team with Luc Godfroid. Amsterdam – Onguard, the FinTech company dedicated to the payment process, has appointed Luc Godfroid (41) as International Business Development Executive effective June 15. In his role, Godfroid is responsible for new matters through the partner channels. With the arrival of Godfroid, the sales team is cemented and the organisation gains over fifteen years of experience in Credit Management at both national and international levels.
The Covid-19 pandemic has impacted nearly every single person on the planet in ways many people never even thought possible, and as we continue to wade our way through this unparalleled situation, we are finding more and more ways that various businesses and industries are being affected. With an unprecedented number of Americans filing for unemployment, debt collection has been harder than ever for collectors who are attempting to work from home, and business isn’t going to get any better on ac
Your company lends a borrower $100,000.00 and issues a promissory note to that effect, payable within two years. The note is straightforward, containing between 10 and 15 paragraphs of terms. After two years, you email the borrower asking for payment. The borrower responds to your demands for payment on the promissory note saying they will pay but never does.
Debt collection is a challenging job. We must applaud agents for their remarkable efforts to collect past due receivables. Over time, however, agents do lose their zeal and ambition to rectify delinquent accounts. This is where collection agent incentive programs come in to save the day. These incentive programs motivate debt collection agents to work harder and, in turn, keep your collection agency in the black.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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