Sat.Oct 02, 2021 - Fri.Oct 08, 2021

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USPS Rolling Out New Financial Services; Bill Payment Option on the Menu

Account Recovery

For all the talk about moving debt collection and paying bills into the 21st century by allowing consumers to communicate via text messaging and pay bills using apps like Venmo, a published report is touting the expanding presence of an old school brick-and-mortar building — the post office — as a financial services hub for … The (..)

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NerdWallet’s Top 22 Payment Processing Companies

Nerd Wallet

These top payment processing companies were chosen based on a variety of key factors including fair rates, transparency, customer service, useful features, ubiquity and global reach. The article NerdWallet’s Top 22 Payment Processing Companies originally appeared on NerdWallet. Here are our. Here are our.

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Veterans Affairs Announces End of Collection Moratorium

Account Recovery

Starting October 1, veterans with unpaid copays or benefits overpayments must start making payments on those debts. In yet another sign that things are shifting back toward what they were before the COVID-19 pandemic hit the United States, the Department of Veterans Affairs has announced the end of an 18-month pause in its collection efforts.

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Call Scripts for Successful A/R & Collections Specialists

Enterprise Recovery

When emails aren't bringing those late payments current, these call script examples may help. Successful calls are handled by skilled collections specialists with the qualities of persistence, confidence, great listening skills, and training. Call Scripts for Successful A/R and Collections Specialists.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Getting to Know Paul Lengyel of ONLINE Information Services

Account Recovery

Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms.

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3 Tips to Successful Debt Negotiation

Payment Savvy

If they have no prior relationship with the debtor, it can be nearly impossible to get payment from the debtor. Create a Debtor-Centric Payment Plan. Try offering payment plans centered around a debtor’s pay period to ensure a high likelihood of success. Send Payment Plan Confirmation. Listen to the Debtor. .”

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Are you finding some snags in your collections process? Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Everything You Need to Know About Crypto

Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy

May 18th, 2023 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm BST