This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions. In an exclusive new survey, The Kaplan Group reveals a striking trend: companies that outsource more overdue invoices to collection agencies experience substantially higher recovery success. The survey was conducted among 100 financial decision makers, including CFOs, VPs of finance, controllers, and directors of finance, representing businesses w
Should You Focus on Debt Collection or Cash Flow? (The Answer Will Surprise You) Ever stared at your aging receivables report and felt that knot in your stomach tighten? You’re not alone. For small business owners across Australia, the question burns hotter than ever: “Should I drop everything to chase these overdue invoices, or invest. Read more » The post Should You Focus on Debt Collection or Cash Flow?
Put on your surprised faces … a new survey from Debt.com highlights growing concern among U.S. consumers about the impact of medical debt on their credit reports, with 9 in 10 Americans agreeing that medical debt should not appear on credit reports. This opinion comes just months after the Consumer Financial Protection Bureau implemented a rule to remove medical debt from credit reports.
What do canceled hair appointments and increased lipstick and beer sales have in common? These untraditional indicators, among other discretionary expenditure trends, often show consumer sentiments around finances well before a recession hits. Coming out of 2024, the average U.S. household owed $11,303 on credit cards, and while credit card charge-off rates and delinquencies both declined slightly, experts are not declaring a definitive turnaround given the ongoing economic uncertainties and hig
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Claimants are struggling to recover Unpaid CCJs in England and Wales due to justice system failures. A body chaired by a Senior Judge has found that the CCj Enforcement is “extremely slow and ineffective” The Civil Justice Council (CJC) is chaired by Sir Geoffrey Vos and he warned that Businesses and private individuals are facing “very significant delays” in recovering what they are owed despite having CCJs awarded in the County Court.
Why Professional Debt Collection Matters: The Real Cost of Doing Nothing Many businesses hesitate to escalate when clients dont pay, but inaction can be far more expensive than most realize. Every business owner needs to know how to collect commercial debt correctly. Table of Contents The Hidden Impact of Unpaid Invoices The Myth of the ‘Quick Fix’ Smart Steps to Recover Business Debt Why Work with Burt and Associates?
Sign up to get articles personalized to your interests!
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Why Professional Debt Collection Matters: The Real Cost of Doing Nothing Many businesses hesitate to escalate when clients dont pay, but inaction can be far more expensive than most realize. Every business owner needs to know how to collect commercial debt correctly. Table of Contents The Hidden Impact of Unpaid Invoices The Myth of the ‘Quick Fix’ Smart Steps to Recover Business Debt Why Work with Burt and Associates?
Medical billing collection is a challenging business. Whether you are a debt collection agency, an extended business office, or the accounts receivable department that manages healthcare collections, many struggles are the same. Bad medical collection practices can damage a healthcare facilitys reputation. Bad internal communication can impact medical billing collection results.
Credit card debt can be a huge burden on families and individuals. Many people rely on credit cards for everyday purchases, and sometimes it’s easy to spend more than planned. The end result can be a frightening mountain of debt that seems impossible to overcome. Fortunately, there are ways to achieve credit cards debt relief, and were here to help guide you through it.
A bill has been introduced in the Senate by the chairman of the Senate Banking Committee that would expand the types of bills and debts that credit reporting agencies would use to determine consumers’ credit scores, with the objective of helping individuals considered to be “credit invisible.” S. 1465, the Credit Access and Inclusion Act, was introduced last week by Sen.
In todays digital communication landscape, businessesespecially those that use digital outreach to engage delinquent consumers to collect debtsare facing increasing pressure to ensure they respect consumers opting out of communications from a particular channel. While the word “STOP” has been a widely recognized method for consumers to unsubscribe from text messages, the reality is that consumers may express their desire to opt out in various ways.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Cost-effectiveness isnt just about cutting costs. For financial institutions, its about delivering greater value for everything invested improving operational performance, reducing risk, increasing recovery, and ensuring long-term resilience with limited resources. In modern collections, this translates into the ability to scale operations without scaling complexity, automate what slows you down, and deliver measurable outcomes faster.
Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions. For the first time, an exclusive survey from The Kaplan Group reveals the preventive strategies that distinguish companies excelling in collections from those facing persistent payment delays. The survey was conducted among 100 financial decision makers, including CFOs, VPs of finance, controllers, and directors of finance, representing businesses
Wondering why your lawyer would convey a debtors low offer? Doesnt your debt collection lawyer have your best interests in mind? There are times when an offer is downright insulting. I hate to relay low-ball offers. In a recent case, I shared an offer with my client that was so low that they asked if I was working for the other side. Knowing the offer was paltry, why did I share it?
Student loan repayments are backand the ripple effect is real. As borrowers juggle renewed obligations, creditors across all sectors could see rising delinquency. Heres what to watch for in 2025 The post The Ripple Effect of Student Loan Defaults: What Creditors Should Be Watching in 2025 first appeared on Optio.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
An Illinois state Appeals Court has sided with the consumer in a collection lawsuit, ruling that the consumer should not be required to initiate arbitration by filing the proper paperwork and paying the initiation fees if he wants to arbitrate the collection lawsuit filed against him. The background: The case began when the defendant allegedly defaulted on a credit card debt that was purchased by the plaintiff.
In todays world, connecting with consumers requires more than just making a phone call or sending a standard email, especially in the realm of debt recovery and collection. Navigating through the various strategies often feels like wading through a sea of acronyms and buzzwords. Terms like AI, machine learning, and data science can quickly become overwhelming or even feel interchangeable, leaving you unsure of what they actually mean and how they affect your business and bottom line.
Join George Koukis , International Business Development Director of Factoring and Supply Chain Finance at QUALCO, as he speaks with Tamara Khizanishvili , Director of Trade Finance and Factoring at TBC , about: 1 The challenges of manual factoring and the turning point for change 2 The role of technology in enhancing efficiency, security, and scalability 3 Lessons learned from TBC's digital transformation journey 4 Advice for banks looking to implement similar solutions Are you more of a reader
Business debt in the U.S. has surged over the past five yearsfueled by pandemic disruptions, stimulus borrowing, and a volatile interest rate environment. As refinancing costs rise and payment behavior worsens, companies face mounting financial pressure across sectors. This roundup captures the most important statistics and trends shaping the commercial debt landscape in 2025.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
What to Do When a Big Client Owes You Money but You’re Afraid to Push Them You’ve landed that dream client, delivered exceptional work, and sent your invoice. Now comes the hard part waiting for payment that never seems to arrive. If you’re hesitating to follow up because this client represents a significant portion. Read more » The post What to Do When a Big Client Owes You Money but You’re Afraid to Push Them appeared first on JMA Credit Control.
Once an execution is sent to a city marshal, fees on any monetary recovery are owed to the marshal. A question that comes up often in our debt collection practice is: What are marshal fees, and who pays them? When you think of the word “execution,” you might imagine an executioner with a guillotine. but it means something different when it comes to debt collection.
Appeals Court Reverses Ruling in FCRA, RFDCPA Case CFPB Roundup Survey: 9 in 10 Americans with Medical Debt Believe It Shouldnt Impact Credit Scores Compliance Digest April 28 WORTH NOTING:Members of Generation Z might be using technology better than other generations when driving, but they are more likely to do some other bad things while behind the wheel … Did you know there is a difference between unscented and fragrance-free?
Efficiency, accuracy, and compliance are critical in the fast-paced world of debt collection. TrueAccord, a leader in digital-first debt collection, is leveraging Robotic Process Automation (RPA) bots to transform the industry and improve operational efficiency, compliance efforts, and customer experience. At TrueAccord, we’re not just collecting debt; we’re revolutionizing the process with this kind of cutting-edge technology.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
One of the most common questions when planning to shut down a business is how much does it cost to close a limited company? UK companies have several options available to them, depending on whether they are solvent or not. In this guide, we run through the approximate cost considerations from voluntarily striking off a limited company to the cost of a liquidation and everything in between.
In todays tight economy, one of the biggest threats to growth is slow paymentnot just losing customers or market share. An exclusive new 2025 survey from The Kaplan Group reveals the significant revenue and cash flow risks businesses face from delayed paymentsparticularly for mid-sized firms and industries like SaaS, healthcare, and professional services.
Theres always that customer. The one whos just a few days late (every single time). The one who blames their bookkeeper. Or the one who mysteriously disappears the moment your invoice is due. Sound familiar? If you run a small or medium-sized business in Australia, chances are youve spent more time chasing payments than you. Read more » The post How to Deal with Repeat Offenders: Managing Chronic Late Payers appeared first on JMA Credit Control.
Jacksonville, FL – Jimerson Birr is pleased to announce the addition of Attorney, Curtis Campbell, to the firms growing roster. With a strong background in catastrophic commercial litigation, construction disputes and class action litigation, Campbell brings a wealth of experience to the firms growing business litigation practice. Campbells prior experience includes addressing coverage-related issues under various insurance policies, including determining whether businesses were entitled t
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
52 
Let's personalize your content