June, 2021

Remove experience
article thumbnail

Klarna’s Digital Debt Collection Journey: Outsourcing Without Sacrificing the Consumer Experience

True Accord

From its inception in 2005, Klarna has not compromised on providing a seamless consumer experience — even when it comes to consumers in collection. With a high standard for customer experience and in an effort to integrate collections seamlessly with their product, Klarna initially opted to keep collections in-house.

article thumbnail

Crown Asset Management Welcomes Chris McGill as Human Resources Manager

Account Recovery

Crown Asset Management, LLC (CAM), a receivables management and specialty finance firm in Duluth, GA, is pleased to announce the addition of Chris McGill as Human Resource Manager, bringing with her over 25 years of experience and expertise in human resources.

147
147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Effective debt collections acknowledges unique consumer challenges

American Profit Recovery

There are empathetic, helpful, friendly, and kind collectors willing to make the consumer’s experience in resolving the debt a positive one. Thank you so much I appreciate your courtesy and ”.

article thumbnail

Tips for Selling Your Home in Any Market

Nerd Wallet

But you can make the experience less painful and even get higher offers by paying attention to the current conditions of the market and adjusting your approach accordingly. Selling a house can be a time-consuming and costly process, no matter where you live or when you list it. These tips for selling your home can.

126
126
article thumbnail

How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

article thumbnail

The 16 Best Pop-Up Shop Ideas for 2021

Nerd Wallet

Although there’s been a move away from brick-and-mortar stores as ecommerce has grown, many brands are finding that customers still like to experience their products or services and. Christine Aebischer writes for NerdWallet. Email: caebischer@nerdwallet.com.

113
113
article thumbnail

Technology Adoption: Lessons Learned from the Pandemic

PDC Flow

You have more options than ever to enhance the consumer experience, streamline workflows and win new clients in the process. Considering user experience. Preferred communication options - providing more options for communication, including text message and email , can create a better user experience. But it’s not too late.

article thumbnail

How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Experience unparalleled customer support with BEAM. When you call, we're ready to provide the best assistance possible, ensuring your experience with us is seamless. Our dedicated team guarantees industry-leading support. Why Choose BEAM: Automate collection goals and adapt to evolving demands effortlessly.

article thumbnail

You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Click here to download the full webinar demo and learn how MeridianLink® Collect can streamline the staff—and borrower—experience. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.