Mon.Dec 28, 2020

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Compliance Digest – December 28

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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What You Should Do Now to Prepare for Tax Season 2020

Credit Corp

As of December 27, 2019, the IRS had received a whopping 155,798,000 tax returns during the year. A bit over 138 million of those were filed electronically, with almost 60 million electronic tax returns filed by individuals handling their own taxes. Whether you intend to be a self-preparer in 2021 or not, it’s a good idea to prepare for tax season sooner rather than later.

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Robocall Complaints Continue Decline: FCC

Account Recovery

The number of complaints alleging violations of Section 227 of the Telephone Consumer Protection Act continued their marked decline during the first 11 months of 2020 and were on pace to fall for the third consecutive year, according to data released last week by the Federal Communications Commission. The data was released as part of … The post Robocall Complaints Continue Decline: FCC appeared first on AccountsRecovery.net.

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How to Redeem British Airways Avios for Maximum Value

Nerd Wallet

Avios is a reward currency used by British Airways and one of its sibling airlines, Iberia. Through membership in the Executive Club program, Avios can be redeemed for a number of things, from hotels to car rentals to flight upgrades, and, of course, flight award tickets on both British Airways and partner airlines’ flights. It’s through. Paul Rubio writes for NerdWallet.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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How Much Consumers Can Afford to Pay, in an Emergency

Account Recovery

About half of the population is concerned about being able to pay for an unexpected medical expense of less than $1,000, and 37% of individuals are very or somewhat concerned that they will be unable to pay for medical care next year, according to the results of a survey released earlier this month by AccessOne. … The post How Much Consumers Can Afford to Pay, in an Emergency appeared first on AccountsRecovery.net.

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Daily Digest – December 28. Robocall Complaints Continue Decline; How Much Consumers Can Afford to Pay in an Emergency

Account Recovery

ROBOCALL COMPLAINTS CONTINUE DECLINE: FCC The number of complaints alleging violations of Section 227 of the Telephone Consumer Protection Act continued their marked decline during the first 11 months of 2020 and were on pace to fall for the third consecutive year, according to data released last week by the Federal Communications Commission. HOW MUCH … The post Daily Digest – December 28.

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Brown & Joseph Donates $1,000 to Toys for Tots

Brown and Joseph

ITASCA, IL – Brown & Joseph is pleased to announce that the collection agency has made a charitable donation to Toys for Tots in the… The post Brown & Joseph Donates $1,000 to Toys for Tots appeared first on Brown & Joseph, LLC.

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Raise Up: Law Firms Should Increase Rates Annually

NCBA Law Practice Management Blog

The chief method for law firm business management is inertia, largely. That means you can pretty much default to lawyers doing nothing, rather than something, anything. That, of course, extends to financial management. Lawyers tend to run up accounts receivable, because they don’t bill regularly. They never run revenue projections, either; so , they can’t build to specific financial goals.

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6 Successful Debt Collection Techniques for 2021 | Arbeit

Arbeit Software

We asked six experienced debt collectors from all over the industry: How do you effectively do your job and meet your goals? They each shared one piece of advice regarding the successful debt collection techniques they use to stay engaged and consumer-focused.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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What is WFDS On My Credit Report?

Better Credit Blog

Have questions about WFDS after finding the name on your credit report? We’ve got answers. WFDS is short for Wells Fargo Dealer Services. It’s likely on your report because you applied for a car loan through Wells Fargo. Auto loan applications can lead to hard inquiries on your credit report, which may impact your score slightly. WFDS On My Credit Report.

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Dunning Letter Contents Viewable through Envelope Window Are Subject to FDCPA, Holds Sixth Circuit

Troutman Sanders

In a new decision slated for publication, the Sixth Circuit weighed in on an issue under the Fair Debt Collection Practices Act (FDCPA): whether a “benign language” exception exists to a flat prohibition of substantive information appearing on an envelope containing a letter from a debt collector. The Sixth Circuit took a strict reading of the FDCPA, rejected the existence of an exception to the prohibition, and cleared a class action to proceed.

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What is WF CRD SVC On My Credit Report?

Better Credit Blog

Lots of factors can impact your credit score, including applying for new credit. If you’re wondering about an entry from WF Crd Svc, it’s likely on your report because you applied for a Wells Fargo credit card. It can be painful to see your score drop. But as long as you applied for credit from Wells Fargo, then you have nothing to worry about. However, if you’ve never submitted a Wells Fargo application, identity theft or a reporting error could be to blame.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Like most industries today, Consumer Finance Services businesses are being significantly impacted by the novel coronavirus (COVID-19). Troutman Pepper has developed a dedicated COVID-19 Resource Center to guide clients through this unprecedented global health challenge. We regularly update this site with COVID-19 news and developments, recommendations from leading health organizations, and tools that businesses can use free of charge.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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What is SYWMC CBNA On My Credit Report?

Better Credit Blog

Is SYWMC CBNA bringing your credit score down? The name above is associated with Citibank, and it’s probably on your credit report because you applied for a credit card. If you’re concerned about an entry form SYW MC/CBNA on your credit report, read on. We’ll walk you through the ins and outs of hard credit checks and give more insight into why CBNA is appearing on your report.

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Federal Court Finds State-Imposed Credit Reporting Restrictions Preempted By The FCRA

Collection Industry News

A federal court in Maine recently held that the federal Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681, et seq. , preempts burdensome credit reporting restrictions imposed by the Maine Fair Credit Reporting Act. “By seeking to exclude additional types of information” from consumer credit reports, the court held that “the Maine Amendments intrude upon a subject matter that Congress has recently sought to expressly preempt from state regulation.

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Talking Points: Cloud Software Delivers Unprecedented Interoperability

NCBA Law Practice Management Blog

Most law firm data and information is ‘siloed’. What I mean by that is that most law firm software is not able to ‘talk’ to each other. In other words, data cannot be effectively pushed into or out of systems. This is most always true of premise-based systems. But, it can also be the case with cloud-based software s , which can be directly connected, but is often not linked by law firms.

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New CFPB Consent Decree May Highlight Loss Mitigation Issues for 2021

Collection Industry News

What’s old is new again. 2021 will bring a new U.S. Administration and hopefully positive developments with regard to the COVID-19 pandemic, but it also is likely to see further adverse economic impacts. Various financial models are predicting differing trajectories for potential recession and economic recovery. What we do know is that 2020 has resulted in sizeable income loss and employment interruption for many.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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The CFPB Completes Debt Collection Rulemaking

Collection Industry News

On Dec. 18, the Consumer Financial Protection Bureau (“CFPB” or “Bureau”) completed its seven-year rulemaking process for debt collection. In 2013, the CFPB embarked on an ambitious journey to write regulations to interpret the 40-year-old Fair Debt Collections Practices Act (“FDCPA”). Until the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) was passed, no federal regulator had the authority to interpret the FDCPA through rule writing.

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CFPB Adjusts HMDA and TILA Asset Exemption Thresholds

Collection Industry News

The CFPB recently issued a final rule increasing the asset exemption threshold under the Home Mortgage Disclosure Act (HMDA) and a final rule increasing the asset exemption threshold for the Truth in Lending Act (TILA) requirement to maintain an escrow account for a higher-priced mortgage loan. Banks, savings associations, and credit unions are not subject to HMDA for a calendar year if their assets as of December 31, of the prior calendar year did not exceed an asset threshold.

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FTC Settles with Payment Processor and Former CEO for $1.5 Million Over Charges They Facilitated Fraud

Collection Industry News

The Federal Trade Commission (FTC) on December 9, 2020, settled with Complete Merchant Solutions, LLC (CMS) and its former CEO, Jack Wilson, requiring them to pay $1.5 million, refrain from processing payments for certain merchants and enact enhanced client screening protocols. The FTC alleged that CMS and Wilson facilitated fraud by processing consumer credit card payments from organizations that they knew or should have known were schemes designed to defraud customers.

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8th Circuit Determines That Evidence Is Required To Prove Vicarious Liability For FDCPA Claims

Collection Industry News

The Eighth Circuit Court of Appeals held that the actions of a debt collector are not necessarily imputed to a debt buyer. This holding reversed the Western District of Arkansas District Court, which held that the actions of the debt collector are necessarily imputed to the debt buyer. The full opinion of Reygadas v. DNF Associates, LLC can be found by clicking here.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.