On Guard

SEPTEMBER 18, 2020

Unfortunately, due to Covid-19, more customers have been unable to pay their invoices because of cash flow problems, which according to Onguard’s latest research, is currently happening in no less than 65% of cases. Finance professionals can take advantage of this to interpret data in a better and faster way, putting them one step ahead.

Credit Management 52

Credit Management 52

Fico Collections

FEBRUARY 12, 2023

Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer. His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. what’s happening in the moment).

Banks 52

Banks Loans Startups Financial Institution 52

Fico Collections

JULY 15, 2022

Replacing human bias with data-driven science. As a data scientist working on credit models in the late 80s, it was a mission to help replace human bias with data-driven science. billion consumers globally using alternative data. It means investing in research to validate forms of alternative data.

Lender 52

Lender Education Acquisition Financial Institution 52

CICM

JULY 17, 2023

a global provider of a comprehensive cloud-based call centre platform for enterprises, contact centres, BPOs, and collection agencies, has released the results of its third annual “Consumer Insights about Customer Service” survey. George, Utah, USA – June 28, 2023 TCN, Inc., This is a trend we hope to see continue.”

Healthcare 52

Healthcare Collection Agencies Collections Agency Financial Institution 52

True Accord

OCTOBER 5, 2022

As far as communications, our consumer research has really shown that most consumers don’t answer the phone and want to be contacted through digital channels—they want a multi-channel experience. Generative means that there’s continuous improvement towards challenging goals, which are driven by data analysis.

Collections 84

Collections Collection Agencies Collections Agency Education 84

True Accord

JULY 13, 2023

Because only 26 states and the District of Columbia had publicly reported this data as of June 27, the actual number of people who lost coverage through the government’s main health insurance program for low-income people and people with certain disabilities, is undoubtedly much higher. month over month with related balances up 7.7%.

Financial Institution 65

Financial Institution Student loans Student Loans Loans 65

Fico Collections

MAY 18, 2021

As in chess, choosing the “right” next move in your business strategy involves hundreds or thousands of variables; humans could never perform all of the forward-looking scenario calculations in their heads… and even if they could, by the time they arrived at their go-forward strategy, the circumstances will have changed. . by Bill Waid.

Banks 52

Banks Repossession Manufacturing Financial services 52

Troutman Sanders

AUGUST 3, 2020

The event will focus on key cyber insights, leading the digital transformation, diversity in cybersecurity, and defending our democracy. Department of Health and Human Services (HHS), and Department of Veterans Affairs (VA) announced a new partnership called the COVID-19 Insights Partnership. Click here to view the announcement.

Financial services 52

Financial services Garnishment Debt collector Collections 52

Fico Collections

SEPTEMBER 27, 2022

Methods from operations research such as mathematical optimization enable a quantitative understanding of the trade-offs between competing goals such as profitability, market share and risk appetite, and thus allow the targeted development of tailored decision strategies. Thesis 3: AI and Operations Research Unleash Additional Effectiveness.

Banks 52

Banks Retail Manufacturing Financial Institution 52

Fico Collections

AUGUST 3, 2022

Intrepid payments professional that I am, my thoughts are still lingering on what a great event FICO World 2022 was, the amazing fraud insights we shared, and how excited I already am for FICO World 2023. FICO colleagues Andy Procter and Supriti Singh were on hand with their presentation Application Fraud – Rules, Models and Humans.

Banks 52

Banks Financial Institution 52

Fico Collections

MARCH 28, 2023

While most marketers were comfortable using data and had access to a wide variety of data types, there was an interesting disconnect. Banks need insights that help them meet customers where they are in life. Individually, these disparate bits and pieces of data can be difficult to interpret and use. Building profiles.

Banks 52

Banks Repossession Retail Loans 52

Fico Collections

APRIL 12, 2021

As Sherlock Holmes observed in “A Scandal in Bohemia”, “It is a capital mistake to theorize before one has data. million customers plan to switch within the next year; and another 31 million customers are on the fence about whether to stay or go (Federal Reserve Consumer Help, Resonate Research, Stastica). . million U.S. million U.S.

Auto Insurance 52

Auto Insurance Construction Financial Institution Banks 52

Fico Collections

JANUARY 18, 2023

This frees up human collectors to spend more time with customers in forbearance situations that require empathy and consultation. A good contact strategy for early collections typically separates out special cases which require a specific treatment, identified by one or few data attributes. Get Contact Data Before You Need It.

Collections 52

Collections Retrieval Lender Debtor 52

Fico Collections

APRIL 17, 2021

Walk into a conference room, and you’ll hear data scientists talking about hyper-parameter optimization and debating the finer points of traditional gradient descent vs. Newton’s gradient descent. And break the spells that are holding your big data projects back. To get started, check out our new " Optimizing Success " program.

Collateralized Debt Obligation 139

Collateralized Debt Obligation Trade Collateral Government 139

Fico Collections

MARCH 31, 2021

Market Research Future , 2020). Due to the constraints of being unable to reach a human being on the other end of a call centre during the early days of the pandemic, digital engagements have become a necessity for most customers. Consider the momentum behind this trend from the following analysts. billion by 2023 at a CAGR of 25%.

Banks 52

Banks Collections 52

Fico Collections

JANUARY 11, 2023

It’s up to the data scientists to correct for this, and that is why it is so important to achieve more diverse teams building AI. . In many cases, AI learns from data generated by human actions. Left unchecked by data scientists, algorithms can mimic our biases, conscious or not. Big Opportunities for Women in AI.

Government 52

Government Banks Financial Institution Construction 52