Can Debt Collectors Contact Consumers by Email or Text Message in 2021?
Direct Recovery
FEBRUARY 7, 2021
The original version of the FDCPA is notoriously exclusive to contact by phone, which left all of the other forms of communication available to collection agents in 2021 open to interpretation. The Type of Creditor Still Matters. One change that isn’t included in the update is any type of protection from original creditors.
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