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Student Loan Collections Resume Today

Account Recovery

After a five-year hiatus, the Department of Education will resume involuntary collections on federal student loans today, impacting millions of borrowers already in default. With fewer borrowers making payments, the ripple effect will likely extend beyond student loan servicers, impacting industries that rely on consumer spending.

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Bankruptcy Court Blocks Collection Efforts on Discharged Student Loans

Account Recovery

A Bankruptcy Court judge in New York has granted a plaintiff’s motion for a preliminary injunction that will block the collection efforts on thousands of student loans that individuals allege were discharged in bankruptcy, ruling that there was no legal interest in continuing to collect on these debts. Judge Elizabeth S.

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Ed. Dept. Delays Start of Student Loan Collections Until 2025

Account Recovery

The Department of Education is making its student loan collection on-ramp a little longer, announcing that it will start reporting late or missed student loan payments to credit bureaus in early 2025, a delay from the originally planned start date this month.

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Ideas to Help Answer Common Collection Questions

Account Recovery

While everyone wants to believe they are unique and special, consumers tend to ask the same types of questions during collection calls. Knowing the best way to answer those questions can make a huge difference in a company’s collection rates. “Education is key,” Giron said.

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Ed. Secretary Commits to Further Student Loan Collection Reforms

Account Recovery

The Department of Education will continue to reform how student loan debts are collected while strengthening oversight and enforcement, according to a published report citing a letter that was written by Education Secretary Miguel Cardona to a pair of leading Senate Democrats.

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TrueAccord’s Katie Neill Appointed to Debt Collection Advisory Committee by California’s DFPI

Account Recovery

TrueAccord is proud to announce that Katie Neill, its General Counsel & Chief Compliance Officer, has been appointed to the Debt Collection Advisory Committee of the California Department of Financial Protection and Innovation (DFPI) for the 2025-2027 term.

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Ed. Dept. Issues Guidance About Post-Moratorium Collection Efforts

Account Recovery

Individuals with student loans will be able to avoid facing collection attempts for one year once the moratorium on making student loan payments ends, according to guidance released by the Department of Education’s Federal Student Aid office last week. The post Ed.