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After a five-year hiatus, the Department of Education will resume involuntary collections on federal student loans today, impacting millions of borrowers already in default. With fewer borrowers making payments, the ripple effect will likely extend beyond student loan servicers, impacting industries that rely on consumer spending.
A Bankruptcy Court judge in New York has granted a plaintiff’s motion for a preliminary injunction that will block the collection efforts on thousands of student loans that individuals allege were discharged in bankruptcy, ruling that there was no legal interest in continuing to collect on these debts. Judge Elizabeth S.
The Department of Education is making its student loan collection on-ramp a little longer, announcing that it will start reporting late or missed student loan payments to credit bureaus in early 2025, a delay from the originally planned start date this month.
While everyone wants to believe they are unique and special, consumers tend to ask the same types of questions during collection calls. Knowing the best way to answer those questions can make a huge difference in a company’s collection rates. “Education is key,” Giron said.
The Department of Education will continue to reform how student loan debts are collected while strengthening oversight and enforcement, according to a published report citing a letter that was written by Education Secretary Miguel Cardona to a pair of leading Senate Democrats.
TrueAccord is proud to announce that Katie Neill, its General Counsel & Chief Compliance Officer, has been appointed to the Debt Collection Advisory Committee of the California Department of Financial Protection and Innovation (DFPI) for the 2025-2027 term.
Individuals with student loans will be able to avoid facing collection attempts for one year once the moratorium on making student loan payments ends, according to guidance released by the Department of Education’s Federal Student Aid office last week. The post Ed.
The Department of Education last week notified the private collection agencies it had been using to help recover payments on defaulted student loan debts that it would no longer be placing accounts with them. Cancels Contracts With Private Collection Agencies appeared first on AccountsRecovery.net.
The Department of Education has announced it will suspend the seizure of tax refunds, Social Security payments, and other government payments to collect on defaulted student loans through November. Will Not Use Tax Refunds, Social Security to Collect on Defaulted Student Loans Until November appeared first on AccountsRecovery.net.
Enterprise Recovery is a debt collections agency that specializes in B2B account recovery. We also educate on the best practices required to collect those debts before turning to a professional debt collections company.
We’ve always been big advocates when it comes to educating consumers on their rights when it comes to debt collections as well as how to effectively work with a collector to take care of financial obligations. The collection industry as a whole is doing its part as well. What can be found on Know My Debt ?
That includes how we can work in the best interest of the clients that hire us, the consumers that are struggling with their finances, and the overall health and effectiveness of the collection industry. No government or elected official can be educated on every issue that lies in front of them. We have always wanted to do our part.
TrueAccord is proud to announce that Katie Neill, its General Counsel & Chief Compliance Officer, has been appointed to the Debt Collection Advisory Committee of the California Department of Financial Protection and Innovation (DFPI) for the 2025-2027 term.
The only good thing that happens when an individual defaults on his or her student loan is that debt collectors make money, according to an Undersecretary at the Department of Education who was speaking during a virtual panel discussion earlier this week.
TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. I usually wrap my day up working on educational materials to share with others and a to-do list to get me started the following day.
State regulators, including those that specifically regulate collection agencies, have asked the Department of Education to “cease obstructing or discouraging state regulation” by formally taking steps to prove it is serious about not blocking attempts from state regulators to access records needed to investigate student loan servicers (..)
The Consumer Financial Protection Bureau on Friday announced it had filed a lawsuit against the Pennsylvania Higher Education Assistance Agency (PHEAA), alleging that PHEAA illegally collected on student loans that had been discharged in bankruptcy and provided false information to credit reporting companies.
Why it matters: For the credit and collection industry, the takeaway is that financial vulnerability cuts across a broader demographic than ever. Professionals at debt collection agencies, fintechs, and banks can expect to interact with borrowers who dont fit the typical risk profile yet face the same liquidity crunch.
When we launched FICO’s “Score A Better Future” program in October 2018, our main goal was to continue to expand consumer credit access through financial education. We recently announced our milestone 15th financial education event of this national program and we couldn’t be prouder of how much the program expanded in the last two years.
Continuous Financial Education for Women Small Business Owners. FICO-hosted panel at NAWBO’s 2022 Advocacy Days discusses how financial education impacts access to capital and business growth for small businesses. To learn more about SABF and to access financial management education resources and tools, visit www.fico.com/sabf.
After sifting through it all, it appears that the plaintiff in this case is taking the position that the student loan debt at issue should be discharged because the loan was not made from a bona fide nonprofit institution and because the loan exceeded the costs of her higher education attendance. More details here.
The Federal Trade Commission on Monday announced it had sued and obtained a temporary restraining order against a number of corporate and individual defendants accused of pretending to be affiliated with the Department of Education so that they could market student loan forgiveness programs that made false promises and collected millions in illegal (..)
Given all the blood, sweat, and tears that went into bringing Regulation F into this world, I would have expected the Consumer Financial Protection Bureau to do something to commemorate the enactment of the debt collection rule yesterday, but it instead chose a more understated approach, opting to take the opportunity to educate consumers about … (..)
However, we are not just celebrating being in business for two decades, we are applauding our vision come true and how we have built a reputable debt collection agency that has achieved what we set out to do in 2004. We came together because we saw an opportunity to improve just about every area of collections.
The Department of Education announced yesterday that it is canceling all the remaining federal student loans for anyone who attended ITT Technical Institute between 2005 and its closure in 2016. This will result in the cancellation of loans for 208,000 individuals who collectively owed $3.9 billion on those outstanding debts.
Analyzing complaints that have been filed with the Consumer Financial Protection Bureau and the Better Business Bureau related to Buy Now, Pay Later products, a consumer advocacy organization has published a report showing that “hidden fees, interest and debt collection problems” can harm consumers.
The Department of Education on Friday announced that it has awarded contracts to six different companies that will be responsible for servicing and collecting federal student loans, while also announcing that it has amended the contract terms for those providers to strengthen “standards for performance, transparency, and accountability” (..)
TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. I began my career as a software developer in 1999, creating in-house collection software for an agency.
Why it matters: For professionals in debt collection agencies, debt buying companies, fintechs, banks, credit unions, and consumer finance firms, these findings underscore a growing vulnerability among older borrowers.
Medical billing collection is a challenging business. Whether you are a debt collection agency, an extended business office, or the accounts receivable department that manages healthcare collections, many struggles are the same. Bad medical collection practices can damage a healthcare facilitys reputation.
Keeping up with compliance in the debt collection industry can be a challengeespecially as artificial intelligence, machine learning, and other advanced technologies sweep through both the business and consumer sectors. TrueAccord is a licensed, bonded, and insured collection agency in all jurisdictions where we collect.
The number of complaints filed with the Consumer Financial Protection Bureau increased by 61% from 2021 to 2022, but that share of those complaints that were related to debt collection dropped by 50%, according to data released as part of a report analyzing the increase in complaints that was released by the U.S.
Many of these hurdles come from pre-conceived notions about what it means to have an account sent to collections, or to be contacted by a collection agency. Collection agencies buy debts and can settle for pennies on the dollar At American Profit Recovery, we are not debt buyers.
Less than five months after it announced it was exiting the student loan servicing business, the Pennsylvania Higher Education Assistance Agency — more commonly known as PHEAA — disclosed on Thursday that it had reached an agreement with the Education Department to extend its contract for one year to allow more time to transition students (..)
The Consumer Financial Protection Bureau has denied a petition from the Pennsylvania Higher Education Assistance Agency to set aside a civll investigative demand into whether the servicer maintained adequate policies and procedures to determine whether loans were dischargeable in bankruptcy and if attempts were made to collect on loans that had been (..)
TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. While I dont have a specific person in mind, I greatly admire the work and educational resources provided by the ACA.
National Consumer Protection Week in 2022 is March 6-12 and is meant to educate everyone about how to improve finances, avoid scams and fraud as well as educate consumers about their rights. Everyone here at American Profit Recovery understands that as a collection agency we need to be as transparent as possible.
The Know My Debt website was created by ACA International with a goal of educating consumers on several areas of financial literacy. The website helps consumers understand their rights when it comes to debt collections, navigating the best way to handle your outstanding debts including how to communicate with a debt collector.
An annual report released yesterday by the Consumer Financial Protection Bureau’s education loan ombudsman notes that three out of every four complaints filed by consumers about student loans had to do with how those loans are being serviced and collected, and references “coercive debt collection practices” related to the collection (..)
Did you sponsor higher education for your employee with a commitment to work with you for a few years, but he resigned right after completing the degree? A collection agency can work with your employee professionally and legally to ensure that you get your money back. Need a collection agency? Contact us.
There have been many shifts in the debt collection industry over the past several years. And the trends and updates that many in the collection industry have worked hard on, are moving the industry in a positive way. Check out the words that are becoming the “norm” in collections.
LOS ANGELES, CA (September 27, 2022) – Payscout, a global payment innovation leader with solutions for vertical-specific industries such as Accounts Receivable Management (ARM), Healthcare, Education, and Enterprise merchants with a global presence and complex requirements, is excited to announce an enhanced partnership with Collection Works Software (..)
With standardized language, tone, and protocols, collectors stay compliant with laws like the Fair Debt Collection Practices Act (FDCPA) , and reduce risk for your business. One key takeaway from industry experts is that your training shouldn’t just be about “how to collect.”
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